Customer Ratings & Reviews
- Model:
- TE01-5344
- |
- SKU:
- 6573477
Customer reviews
Rating 4.7 out of 5 stars with 306 reviews
(306 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Envy Desktop for its speedy performance, with many describing it as "super fast" and "very fast." The 1TB SSD is also a popular feature, with users appreciating the fast storage it provides. The price point of the Envy Desktop is another positive aspect, with customers finding it to be a great value for the specs and performance offered. Overall, customers are highly satisfied with the Envy Desktop and its features.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
I received garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we opened the box, there was no packing, just the PC and a box with the mouse and keyboard, which looked like someone pulled it out of the trash. The PC was scratched and dirty, and the keyboard and mouse were filthy. This was my first purchase from Best Buy. There won't be a second.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor online store policy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the customer service I received. Ordered an Open Box Desktop computer in Excellent condition. Excellent says it should be just like new, they include a picture of the tower, keyboard and mouse. I received it in a timely fashion and found it was missing the mouse and any manuals. I called right away and they offered returning for a full refund. The problem being, it is the computer I want and need it immediately. I asked if they could send a mouse to me or give me a nominal amount to go buy one. They would not. This makes not sense to me. They will pay for shipping back and lose a regular customer instead?? I will not be back to Best Buy any time soon. Really bad customer service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy this HP Envy Desktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device output jack that I was using for speakers in the back of the PC stopped working within 2 months. I wanted to get it fixed because it was under warranty, but BB doesn't do warranty fixes for HP anymore (per geek squad). I called HP tech support, and they walked me through steps that rendered my PC useless and I couldn't get to the recovery key. I won't buy HP ever again.
No, I would not recommend this to a friendRated 1 out of 5 stars
geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your geek squad is a waste. I had them transfer my files and nothing worked correctly. My son had to straighten out everything. I will never have the geek squad again.
No, I would not recommend this to a friend- Cons mentioned:Hard drive
Rated 1 out of 5 stars
Disappointed in my purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned 2 days later. It apparently had been returned by someone else who had entered data on the computer.
No, I would not recommend this to a friend