Customer Ratings & Reviews
- Model:
- TE01-3254
- |
- SKU:
- 6498473
Customer reviews
Rating 4.6 out of 5 stars with 643 reviews
(643 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ENVY Desktop's speed, affordability, and ample storage space. Many users are pleased with its fast computing speed and quiet operation. The 1TB SSD is also a popular feature, with customers appreciating the large storage capacity. However, some users have expressed concerns about the limited hard drive space and the pre-installation of Windows 11.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Slow to Start
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wish I could give this desktop 5 stars. I chose a desktop after my 18 month old HP Envy laptop motherboard crashed. Thought it may have been a lemon. Now I'm wondering if HP is simply not that great of a brand anymore. I'm not a stranger to desktop pc's and this has to be the worst as far as getting it to the start screen. Bloatware??? OMG! I tried bypassing it but Microsoft has too many restrictions in place which won't allow you to on Windows 11. I'm no techy so I had to go through all the extra bloatware even though I don't use or want it. I've now had this HP Envy Desktop for about 6 weeks. It's ridiculous how long it takes to get to the start screen when waking it up. I started restarting it weekly or logging off if I'll be away for a few days. Hasn't changed it's performance. I'll probably take advantage of the Geek Squad warranty and see if they can do anything about it. Just a pain I'd prefer not to deal with but I don't feel like I have a choice if I want to enjoy using it.
No, I would not recommend this to a friendRated 3 out of 5 stars
4 Misleading Expansion Port Covers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer only has one full size, eight lane expansion port and an additional one lane tiny expansion port. The computer has four expansion port covers on the back
No, I would not recommend this to a friend- Pros mentioned:SsdCons mentioned:Start button
Rated 3 out of 5 stars
Could this Envy be better than my 8 year old Envy?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my 8 year old Envy, it actually could be 10 years old began to freeze I decided it was time for a new computer. I purchased a Mac Mini. Loved it but hate the Mac OS. Tried Parallels but the machine did not have enough memory for that. Next time I will get a 16GB. Waited for this HP to go on sale. Got a good deal plus actually got some money for another pc I had to trade in. Thanks Best Buy. The HP has everything I need except an optical drive. Had to purchase one as an add on. It should be an option. I7 with 16GB memory and 1TB SSD under $800. What a deal! Now the bad. 2 minor things and two bigger items. 1. Start button is hard to find. Because of the machine's small size I have it behind my monitor. The start button is hard to find. Really did anyone on the design team try this before putting it on the market? 2. The pc does not wake up with the mouse. You have to hit the keyboard. Just a minor irratation. 3. Now the bigger issues. The machine freezes 2 or 3 times a week for no reason. I could have stayed with my 4th generation if I wanted the machine to freeze. 4. I have two Logitech cordless mice that seem to have a mind of their own. They both work fine on the Mac and my old pc. For some reason they do not work with this pc. I am currently looking for a plug in mouse. Is it the HP or is it Windows 11?
No, I would not recommend this to a friend - Pros mentioned:Ssd
Rated 3 out of 5 stars
Freezes too often
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the lightning speed of the SSD, but at least once a day the system completely freezes, requiring a hard reboot. If this keeps up, I may have to return this computer. Can't really recommend it because of this, and feel it is unacceptable for a brand new computer. The only software I've installed is Microsoft 365, Chrome and Brave browsers, Adobe, and Google Earth, so I highly doubt it's a software compatibility issue.
No, I would not recommend this to a friend Rated 3 out of 5 stars
HP Envy desktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the Envy desktop and laptop I had purchased in 2014, and it is still working great, both of them, problem being I got the 8.1 Windows version which forced me to upgrade to new computer system Windows 11 because only the 8.0 version was updateable to 10 then 11. So I wished to stick to the HP Envy because I really loved it, but, really? No monitor, no speakers, I mean what would have cost you to at least have speakers in the desktop? I guess I should consider myself lucky I got a mouse and keyboard! It's like Apple now not giving you the plug for charging your Iphone and Samsung doing the same for their watches. This isn't a BestBuy problem, it's an HP problem. There should be laws for selling incomplete systems!
I would recommend this to a friendRated 3 out of 5 stars
new computer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ell but did not have a disk player. We had to buy one separtly
I would recommend this to a friend- Pros mentioned:Performance
Rated 3 out of 5 stars
New PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New and up to date. Working well so far. Too bad it did not start that way. Best Buy outsourced tech support is basically a joke. If you cannot under the broken English, it is almost impossible to get anything accomplished. Don't waste time trying to contact the store, not going to happen. I have to travel round trip a half hour or better to get a question answered.
I would recommend this to a friend Rated 3 out of 5 stars
Guess I expected too much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guess I expected too much. Slower than the computer it replaced.
No, I would not recommend this to a friendRated 3 out of 5 stars
Satisfactory
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP Envy Desktop, decent and reliable for the money.
I would recommend this to a friendRated 3 out of 5 stars
Beware of Windows 11
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware of Windows 11: My Win 10 compatible Logitech Mini Keys Keyboard would not work with Win 11 (I verified it with Logitech). And even my local newspaper (since it was created on a Mac) does not display properly on this Win11 PC. I returned the first one and the second one does the same thing, making it almost impossible to read my daily newspaper online, works great on my Mac... I even complained to the publisher of the newspaper, but in my small town (Bellingham, WA) I guess I am the only one reading a newspaper on a Windows 11 PC. It took me eight 45 minute trips to and from BestBuy to figure the problems out.
No, I would not recommend this to a friendRated 3 out of 5 stars
Windows 11 BOO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my haste to purchase a new windows 11 computer, I overlooked the fact that it didn't have a CD/DVD player. I have not actually used it yet. I am somewhat disappointed in Microsoft. I have used MS since windows 3.1, Windows 11 is so very different that there are portions I will have to relearn. But I got a great deal
No, I would not recommend this to a friendRated 3 out of 5 stars
Getting started
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the easiest computer to setup. Plus had a virus attack during setup. The lack of a DVR/cd player disappointing, Overall good price point though.
I would recommend this to a friendRated 3 out of 5 stars
Nice but short on my needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was hoping for. No cd/dvd tray otherwise fit the bill.
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall system is good ,but would have expected at least one USB-3 port.
I would recommend this to a friend