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Rated 1 out of 5 stars
Sold without scanner drivers developed.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would've given it 5 stars, but HP decided to sell a new model printer without scanner drivers. Invested too many hours troubleshooting only for a service rep to find out that it doesn't have drivers. Only way to get scans out of it is to save to network folder. The PC plugin HP Smart doesn't see the scanner.