Customer Ratings & Reviews

The MFP 3101fdw has quickly become the go-to printer in the office, and it's easy to see why, from the long list of features and pros, versus very few cons. Pros: *Speed*: This thing churns out multi-page documents quicker than the time to walk over to pick them up. We're talking 2 pages a second here. When your 20 year old workhorse (also an HP) gives you 2 pages in 15 seconds, it's a no brainer when time matters. Even printing 2 sided is a breeze - both in simplicity and in speed. *Quality*: Precise, tight text and image printing - it's what you'd expect - it's what you get! I'm not going to be printing B/W photos from it... but something tells me I probably could get some photo paper and do so with nice results. *Connectivity*: Here's the biggest deal for our workplace. No longer is the printer required to be wired to the router. no longer is the user tethered to a desktop or laptop. Mobile printing is a game changer. AirPrint or Mopria are standouts for our iOS and Android users. While HP Smart needs coaxing at times to prevent the printer from showing an invalid file error, it will still work as well on both.. Further, taking a USB stick with documents was easy to print from; equally easy was scanning a doc to create a file on that same USB *All-in-one*: moving from taking pictures of scanned documents for email (especially multi-page), where lighting and movement create sub-par results has been a huge time savings for us. Copies are easier and high quality, with resizing up to 4x, and faxes are... well, still unnecessary, but now at least we do have an option if absolutely necessary! Cons: Error statuses: When a printer error does happen as part of the job, the alert (green bar at top with red right icon) disappears so fast you have to be looking right at it (which typically one doesn't do when sending the print job). I'll assume more persistent error (paper jams) would have persistent messages, but this one case is annoying and doesn't provide any details. That's really it on cons. One unknown is how long this laser 138A cartridge will last. If the ~1,500 pages is true, this could be a bit high of an expense, though there is a bulk cartridge 138X which promises ~4,000 pages for about 2x the cost. All said, we're very pleased with this new addition, which has made work easier and has improved imaging needs substantially. Looking forward to this being our next 20 year workhorse!