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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6606 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers highly value the OfficeJet Pro 8025e's print quality, ease of use, and compact size. Many appreciate its reliable performance, wireless capabilities, and straightforward setup process. Positive feedback also highlights the printer's quiet operation and effective scanning features. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 1,263 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Difficult setup but excellent & versatile printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good experience with this printer. Build quality is much better than the Canon it replaced and it's well designed...it's got a practical, no-nonsense look and feel, and is surprisingly compact. Setup was a bit of a chore due to confusing software (HP Smart), but once you finally get through all of the various steps it works like a charm and getting ink shipped automatically is a nice feature. I've made use of the sheet fed scanner, flatbed scanning, regular document printing on plain paper, as well as borderless printing on 4x6 photo paper. Everything looked excellent with only some barely detectable banding on the photo paper in areas with solid color (it was non-HP paper). Photos printed on plain paper also looked decent, and text was clear and sharp. No issues with connectivity to a PC, Mac, or iPhone. Remote printing also worked well...was able to print several work documents while sitting at the beach and they were ready when I arrived home several days later. Very useful feature! I would recommend this printer to anyone with a small home office who needs a reliable printer with excellent print quality for modest monthly print needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Setup Paper Jams

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed a few reviews about paper jam errors during setup, this happened to me too and was about to return product. I finally discovered that the black wheels inside arrived at an angle. It seemed correct since they were tight however after some persistence to fix this error, they tell you to pull up the blue piece to check wheels for paper, while that is open, I managed to press the whole wheel mechanism down more into place so that the black wheels were no longer at a slant (mostly the right side was up too high.) They should be level along with the blue handle, which also arrived at a slant. Hope this helps the next person who encounters this problem on a new, out of the box printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good printer for good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is easy to set up and pretty good quality. A little slower printing color but still great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working just fine after a month. Duplex printing is a snap. It was my mistake that I thought I read in the spec's before buying that the document feeder was duplex. It is not. That is a feature I want but I will wait until I buy my next all in one printer, I guess. Other than that I am satisfied. I print, maybe, 40 pages per month, strictly personal, no business. I scan a lot. I have put tape on the front cover to attach to the side. It seems, if I am not careful when placing pages on the glass, to be easy to catch the top of the front panel with my hand. The panel then drops open interrupting the scan or copy cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP OfficeJet Pro 8034e

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Good quality color. Miss the automatic tray extension from my prior hp. But overall does the job. Connects much nicer than previous printers wifi network connection. Smoother response with HP smart app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer! Good price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer its so convenient!! Just hate that if you cant afford your subscription one month if funds are tight, you cant print!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Work printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy connected to my wireless no issues makes decent copies

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer is so easy and convenient small but perfect for any space i love that I can print stuff from my phone I definitely recommend this printer to anyone I’m so happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent wireless printer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was pretty decent and very easy to set up. A little slow to print and sometimes have connectivity issues. The ink cartridges that come up with printer runs out really fast. However, connecting over wifi is very convenient especially when connecting multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good printer overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always choose HP. This set-up was very simple. Most all products were sold out at the time of purchase, and this and a laser printer were all there was. At first, I was disappointed. I couldn't be happier with the ease of use. The printer is pretty darn wonderful! I definitely would recommended to anyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and efficient printer. Thought the photo quality would be better..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has all the features I need. It also has an adequit amount of paper storage. I have had good luck with the printer. Although, it was not easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, it is doing a fine job. Working well and connected to the home internet easily. Set up was simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty satisfied. No complaints. My intent was to purchase a printer that was a bit smaller. It is quite large. Other than that it works great. A bit more than I intended to spend as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very nice with my computer. I’m glad I purchased it from you.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Does it all

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SETUP: Setup was relatively simple. Once you install the ink cartridges it will notify you that you need to install the HP Smart App to finish up. You can use your cell phone, tablet, or PC to do this. I used my Smartphone and it connected to the printer via Bluetooth and then I was able to setup the wireless from there along with everything else. It walks you through all the steps to finish up including a few optional ones. By doing this you also get a year extended warranty (for two years total) and you have 7 days to sign up for 6 months free of HP+. Which is a neat program explained below. Overall, I had no issues with this part of the setup or getting things to work. I then tried to setup the printer to my PC and ran into some issues. Again, the application is required to get the printer to work which is a bit frustrating. The application had a hard time finding my printer and it wasn’t until I rebooted my printer that my PC was able to find it. BUILD QUALITY: This printer is large, and you’d expect it to be heavy, but it isn’t. Which can be considered a pro or a con. The entire thing is made from plastic (for the most part). But I didn’t notice much creaking or issues and in general it feels solid and well built. The trays feel alright and I would prefer them to be a bit more solid and smooth. The touch screen works better than my previous printer and is a bit more intuitive, but I still think they could improve the OS to be better as it is still clunky and doesn’t feel like a modern device. But that is me being picky. SPEED/PERFORMANCE: They report that it can print 20 pages per minute of normal documents and 10 pages per minute for colored documents. Scanning appeared to be quick. I don’t have a phone line, so I didn’t test the fax. The legibility of the text that is printed is an 8/10. Since it comes with multiple ink cartridges (blue, yellow, _, and black) the colors also look good. But I found that images had a bit of blur to them. This improved with higher quality paper. But if you are wanting amazingly crisp print jobs I’d keep looking. Overall, the performance is right where I’d expect for this price point. I didn’t find it too be too loud. There is also a quiet mode which takes longer to print but reduces overall noise. HP+: You have 7 days to redeem 6 months free upon completion of setup. The maximum number of pages you can get per month during the free trial period is 700 pages. It allows you to choose a specific number of pages you plan to print each month and then charges you a set amount per month for it. Prices seem reasonable. If you don’t use all your pages, it can roll over into the next month. They only send out ink (with free shipping) when the printer itself registers it is low, so you are never out of ink. They also report that this is cheaper than buying retail ink and that it comes with more ink, so you refill less often. You can decide if that is just marketing or not. This entire service can be a pro or a con depending on how you feel about signing up for yet another monthly subscription to something. But I’d imagine if you are someone who prints a lot that this would be greatly appreciated, and you’d likely save money. FEATURES: As indicative of the name it is an All-In-One Printer. Which means that you can print documents (1 sided automatically but 2-sided if chosen), scan documents, and fax documents (if you have a phone line connected). You can also print either from your PC or from your phone/tablet. I printed multiple things from my phone and PC without any issues.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great All-in-One for Home or Small Business

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has changed style from the standard black All-in-One (AIO) printers to a three-tone color scheme of white, dark grey and light grey. The new décor is very pleasing to the eye, fits nicely in our son’s room. The size is perfect for a home office or home print station (SOHO) compared to a large office AIO. The HP Officejet Pro 8025 is a very capable AIO as well, printing, copying, scanning and photo printing performed brilliantly for a package this size. The 8025 will perform well in a small office that has less demanding printing jobs. Have connected the printer to all our home devices and will use as a backup to our larger HP AIO office printer if needed. Photo Printing knocked my socks off, lovely rich colors and definition of a ceremony picture we had taking of our kid. Very nice. Panel - Flip up design for easy viewing, nice. - Bit small but adequate 2.7” Touchscreen. - Easy navigation – full explanation on downloadable user guide. - Tap on the “?” on the home screen will bring up a help screen which includes “How to Videos”, to cool. App - HP Smart assists you in the setup, scanning, printing, sharing, and managing the HP printer. Share documents and images simply through email, text messages, cloud and social media services, i.e. Google Drive, Facebook, iCloud, and Dropbox. - Android app is full featured for printer management. - Printing from Android, Chrome devices and iOS. - Google drive printing - kid loves this feature for printing school projects/papers from home or school. - Supports Print from Anywhere. Networking - Almost to simple to add to network. Windows 10 PC’s can scan the network and install printer and launch app if you want. - Connections: 1 Ethernet; 1 Wireless 802.11b/g/n; 1 RJ-11 Fax. - Was the simplest, easiest and quickest network setup of any printer I have used. - Full feature faxing (with contacts) scanning and copying capabilities. Paper capacity is impressive for small office printer: - Paper handling input, standard 225-sheet input tray, 35-sheet ADF - Paper handling output, standard 60-sheet output tray - Legal paper - Envelopes - Photo papers - Double sided duplexing Monthly duty cycle 20,000 pages 4 print cartridges (1 each black, cyan, magenta, yellow) The HP 8025 is rated with the best for cost of operation, that is Big Plus in a smaller footprint printer! The HP Officejet Pro 8025 gives you the features and capabilities that are found in much larger AIO systems for less cost and fits nicely into any SOHO environment.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good for Personal Use and Business Office

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP- Office Jet Pro 8025e, Wireless All-In-One Inkjet Printer with 6 months of Instant Ink Included with HP+ in white was delivered well packed, see pictures of box and packed contents within the box. This low-profile, auto document feeder printer's measurements allows the user easy placement whether that is on the corner of a desk or in a bookshelf/bookcase. When unpacking the printer, be careful to follow the instructions that are mostly pictorial following along in a numerical series. Remember to get all the blue tape that holds down and protects various outside and inside printer parts. Once you have loaded the ink cartridges and the paper in the cassette, go ahead and print a Printer Status Report that summarizes numerous diagnostic and status items. The next thing to de is load the HP Smart phone app, which I already had done with a prior HP purchase and installation. So I used the smart app on my phone and followed it meticulously to install the printer, however, I wanted to use this printer with one of my office desktop's and using the phone app did not fully install all the functions that I wanted to use. Since the printer is in a different room than the desktop that it is wirelessly connected to, I wanted to be able to use the LCD screen to scan to my computer, as well as, use the app within the HP program for this printer to initiate a scan from my desktop, too-be able to scan from the desktop computer or vice versa, to be able to scan from the printer to the computer. In my case, I was having trouble getting the printer to scan to the computer from the LCD screen, it kept referencing to download the 123 HP app and download software. I then called the toll free number and the person that I worked with, sadly offshore but still competent,, asked permission to access my machine to see what was up. At first they just tried to update, but that failed so we had to uninstall and then re-install the software and the drivers for this printer. Once we did this, I was able to scan from the LCD screen, as well as, start the scan from my desktop using the app loaded on my smartphone and my computer. The only function that I have not tried is the fax, but that is because I already am using a different fax machine that I really like. However, I confirmed with the tech guy that it I do want to use the fax function it needs to be more rings that the answering machine. So, in my case the answering machine picks up at 4 rings and the fax is currently set up to pick up at 5 rings. I have not turned on the fax yet, but have used all the other functions. I have mentioned that I am a CPA by trade and have brought and installed this printer in my office to use. So, my practice is very heavy in tax and I started using this office jet printer to print some of my clients' returns and the ink quality is excellent-very crisp and bright, easy to read. However, I still believe that if you are going to print lots of pages, then the laser jet would still be the better choice than the ink jet because there are many more printable pages on a laser jet cartridge. This HP 8025e says that it has fast printing speeds up to 20 pages per minute in black ink and 10 pages per minute in color. I did not take out a stop watch to confirm that, but like I said above, the black print came out super crisp and clean and the color is fresh and distinct, and even so with the color print. Lastly, I did sign up for the HP+ plan which will provide you with free ink for 6 months. Going forward, I did sign up for the HP+ plan. They say that the warranty will be extended from 1 year to 2 years, that I will receive free ink for 6 months, but in return for that you do need to set up an account and link a credit card to that account. It took about 7+ days to receive the ink, sent for free by USPS, providing me 700 pages of ink even though the account that I initially set up will be 100 pages of ink, I know that HP wanted us to comment on this, but I cannot since I just got the replacement ink a day or so ago and have not yet needed to install the new ink to see if this printing machine accurately and properly communicates to HP when I need additional ink. I do not know what the lead time is before HP, I guess automatically initiates another ink shipment and if that is accurate based on usage and shipping time. In fact, I plan to call HP and see what the process is and I will update this review once I get that information. So, the plan that I have initially set up to pay for is 100 pages per month at, I believe, a cost of $4.99 per month. However, I have not loaded the new cartridges yet since my initial ones are not out, although with printing tax returns the black cartridge is getting a good workout right now, but I cannot comment on how intuitive the printer is to contact HP when the cartridges are at a certain ink level and then trigger the ordering, mailing, and ultimate receipt of the new ink cartridges. Oh, one last thing for you to be aware of, so when I had to call HP to get the program properly installed so that I could either scan from the machine or the LCD screen, I asked about the warranty period and the man that I was on the phone with, Iren, told me to send my proof that I did not receive around early or mid February. I told him that date was impossible because I did not even request that printer that early. He sent me an email for me to attach my proof that I had not received the machine until March 30, 2021, by scanning the FedEx delivery tracking history receipt.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good for home printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy. I use it for home printing. Prints slow, which i should have read the full description. Print quality is good though.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Printet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my new printer! The touch screen is a little awkward to use since you have to bend down to use it! It is fast and quiet, and the Bluetooth works well. I would NOT recommend using the HP Instant Ink! My usage varies widely. I may do 1000 pages one month and 200 the next. I prefer tobuy my own ink and not incur charges by the page!

    I would recommend this to a friend