Customer Ratings & Reviews
- Model:
- OJ Pro 9125e /403X0A#B1H
- |
- SKU:
- 6565475
Customer reviews
Rating 4.1 out of 5 stars with 939 reviews
(939 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent print quality and ease of use of the OfficeJet Pro 9125e. Many appreciate the printer's compact size and generally positive performance, although some find the noise level and paper tray design to be less than ideal. The setup process is also frequently praised for its simplicity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Paper tray, Touch screen
Rated 4 out of 5 stars
HP 9125e all-in-one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited documentation (provided with unit and online) to support setting up multiple key functions, i.e., scan to network, scan to computer. Touch screen on printer is very small and somewhat difficult to use due to size. Paper tray doesn't have fixed 8-1/2 x 11 settings.
No, I would not recommend this to a friend - Pros mentioned:Print qualityCons mentioned:Touch screen
Rated 4 out of 5 stars
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable printer. Touch screen icons are small also setting up fax is har with small alphabet and number icon. Printer was easy to setup and prints great
I would recommend this to a friend - Cons mentioned:Touch screen
Rated 4 out of 5 stars
It's okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. Not better than the previous model HP 9010. This device may have similar features, however the previous model is more user friendly and had a better touch screen pad. This new model doesn't offer XL ink cartridges which will cost the consumer more over time.
I would recommend this to a friend - Cons mentioned:Touch screen
Rated 1 out of 5 stars
Worse printer I have ever used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worse printer I have ever used. touch screen does not always work. It is hard to open the paper drawer because the plastic is too flimsy and hard to pull out.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi LouellaV,
Apologies for the bad experience.
We'll like to help. We'll suggest updating the Printer firmware to resolve the touch screen issue as well as improve the overall reliability of the printer:
Update Printer Firmware (via Control Panel):
https://www.youtube.com/watch?v=HDzj0LkNIPY
After updating the firmware, use HP Smart app to setup and connect printer to the network.
Hope that helps!
Sincerely,
Teo
- Pros mentioned:Print qualityCons mentioned:Touch screen
Rated 1 out of 5 stars
HP: making our world more difficult
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On January 22, 2025 I went to bestbuy.com to order a new HP OfficeJetPro 9125e and was redirected to the HP.com Store where ordering the printer and extra ink cartridges were easy and seamless. Delivery was prompt. I unpacked and plugged in the unit. You first have to download the HP Smart app. I required this printer to recognize several devices for printing and scanning purposes. It was the most painful process that i ever experienced and the printer or scanner did not recognize any of our PC's without multiple convoluted steps. HP online chat assistant Fahad valiantly assisted me with one device. Nothing about this was 'plug & play' so be prepared. Also the touch screen is very small so if you have large fingers you will have a very difficult time navigating. HP made the printing world more complicated with this product.
No, I would not recommend this to a friend