Customer Ratings & Reviews
- Model:
- OFFICEJET PRO 9730E/537P6A#B1H
- |
- SKU:
- 6578444
Customer reviews
Rating 4.3 out of 5 stars with 61 reviews
(61 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the OfficeJet Pro 9730e's print quality, particularly its ability to produce high-quality scans and vibrant color images. The printer's large input trays are also a significant plus for users. The capacity to print on tabloid-sized paper is another frequently praised feature. Overall, users report positive experiences with the printer's speed and functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Rated 2 out of 5 stars
Typical of the new HP Products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an HP 8620 which had worked flawlessly for 13 years. The 8620 print-head failed, and a brand new HP print-head would not work, nor would new cartridges. This printer was as close to the same specs as the now expensive paper-weight 8620 so I placed an online order. Received the printer and the only way it would work was to create an HP Smart account and agree to the advertised 3 months "free" Instant Ink trial. It would not switch seamlessly between tray 1 and tray 2. When that issue was resolved after many hours of work, then the ADF would not work. Many more hours to get that issue fixed. ADF will not scan a 1 sided document and print a 2 sided copy as the old 8620 did. Hp tech support (If you could call it that) could one suggest uninstall and reinstall software. Of course that didn't work. The advertised 3 months "free" HP Instant Ink was shortened at forced enrollment to only 2 months, and now HP has my credit card info. with no way to delete it and say I will be billed at the end of 1 month, which translates to 0 months "free" trial. Online reviews indicate even though customer cancelled the Instant Ink scam HP has wormed their way into the printer firmware and will brick the printer if HP Instant Ink is not re-enrolled! There needs to be another class action lawsuit! Buyer BEWARE of buying ANY HP products!
No, I would not recommend this to a friend Rated 2 out of 5 stars
Great printer, but Hp Instant Ink a terrible idea
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason for the low rating is not the printer, it's the 3 month trial of HP Instant Ink. Printer delivery was great, printer works great, very pleased. But the deal on the ink is awful, so don't think you're getting anything extra over the price of the printer. You have to select a number of pages per month for a rate, business rate upwards of $27 a month/700 pages once trial expires. IF YOU EXCEED the number of pages, they want $1 for every 10 pages printed over. That is just ridiculous. How can you predict? You get penalized for using the printer. Thankfully, you can cancel. Very bad marketing idea, HP! But I love the printer, don't get me wrong. And BestBuy is the best vendor.
I would recommend this to a friendRated 2 out of 5 stars
hp office jet pro 9730e
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.office jet pro printer are well know to jam so I suggest buy different brand
No, I would not recommend this to a friend