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Customer Ratings & Reviews

Your price for this item is $325.99
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Customer reviews

Rating 4.3 out of 5 stars with 293 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the performance and graphics capabilities of the 25L Gaming Desktop, frequently citing its ability to run games smoothly at high frame rates. Many also praised the affordability and ease of setup. While some users noted that the cooling system could be improved and that there is some pre-installed software, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 293 reviews
  • Pros mentioned:
    Graphics, Performance, Ram

    Rated 5 out of 5 stars

    Omen Performances & Specs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device’s specification: NVIDIA GeForce RTX 3060 Ti 8-bit RGB Processor AMD Ryzen 7 5700G With Radeon Graphics 3.70 GHz Installed Ram: 16.0 GB (15.6 GB usable) Overall the performance is great, compare to my previous gaming laptop this was a major upgrade. The packaging wasn’t that great it definitely could have been better. The keyboard and mouse are a nice addition but not for a gaming PC. Anyways aside from that its actually well built, it has room for more Ram and might be able to change the fans if needed. The motherboard seems friendly for new people interested in upgrading parts later down the line. It’s been able to run almost every game I have played so far at maximum performance with no issues. I wasn’t able to reach my Ethernet cable but that wasn’t even needed since the wireless card on this Pc is insanely good. It played most games at a lower ping, and 60-100fps I added a few pictures not many unfortunately but hopefully they help get a idea how it looks. I would recommend this especially if it’s on sale. It comes with 1 year of warranty

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance, Price

    Rated 5 out of 5 stars

    A premade PC that's good?? No way....

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great. I bought this for my 14y/o son as a gaming PC and it blows mine away.. I even upgraded to a GeForce RTX 4060 GPU and his 3060ti is still much better (imo, the 3060ti seems to be a bit faster to me and not much of a difference between the two in terms of graphics quality and benchmark test that I've done put them close to each other but the 3060ti came out on top).... Not sure why, but it is what it is. This is a great starter gaming PC and coupled with a monitor that is at least, if not over, 144hz it's just beautiful. Wanted to wait a year to post a review, but it's been long enough to know that this is one of the best PC's that I have ever had, and I build them... Great PC, great value, would definitely buy again..

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Bloatware

    Rated 5 out of 5 stars

    Mostly awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really liking this desktop. It’s a lot more powerful than the laptop I was using to game previously. It crushes any game I throw at it, and I get 120+ FPS on high-ultra settings at 1080p. I also love the sleek design of this desktop. I only have one big complaint. The desktop comes with quite a bit of bloatware. It’s super intrusive and just wastes space. The included keyboard and mouse are also extremely cheap-feeling. Other than that, I love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Omen rules!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is fantastic! It was really easy to set up and I didn't have to do any tinkering to play the latest and greatest. Great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    First pc

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ever pc and was thinking about building it myself but I’m very impatient when spending $1000+ but I am glad I went with this because I have no problems what so ever and I can run almost any game I want at high settings 10/10. Update had it for months and i still have yet to run into a issue

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great out of the box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great turn-key PC. Have owned for a while and it performs perfectly at every new game release including Diablo 4, and OBT Throne & Liberty, Call of Duty, DotS, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Outstanding Gaming at 4K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming PC! Out of the box it handled everything I threw at it on the XBOX PC Gamepass store. I have this connected to an 86" 4K TV and run the games at 4K and most games are running perfectly between 60fps to 140+ fps with no temp issues. I rarely hear the fans spool up to their high setting - this is a quiet system. For giggles, I did replace the 512GB Kingston NVME drive (model # shown in photo) with a 1TB Samsung EVO 970 in order to max out the bus speed. The OEM drive was not slow at ~ 2200-2400 MB/s Read and ~1900 MB/s Write but after replacing it with the Samsung drive, Crystal Disk Mark shows a synchronous ~3500 MB/s Read/Write. I also replaced the OEM HyperX RAM with 2 sticks of Corsair Vengeance LPX for upgrading to 32GB of RAM. I booted into the EFI/BIOS menu to enable XMP for the RAM settings which now shows I'm also maxing out the memory speed at a true 3200MBs (1600 (1598-1600 actual) per channel x2). Everything is running very stable, reliable, quiet, and fast. This is a great system for the money! Short list of some of the games played: The Hunter - Way of the Wild Halo Infinite All the Half-Lifes Black Mesa Minecraft w/ Ray Tracing etc

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a-lot of video editing and always used a laptop, which I should use a desktop. I’m so happy picking the Omen, no crashes or slow processing. I work twice as fast now, which I had done this years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Highly recommended easy to set up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pc right out of the box. If you want a console like setup experience but want something better than that, this is it. All you have to do is take it out of the box, plug it in, and start it up. Never had any issues and runs everything at 1080p 144 fps. Great pc.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Omen computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, my son loves it! That was his Christmas present. I like Best Buy because the employees are very knowledgeable about the products they sell

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hp omen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in December, it has been really good no problems and no overheating the cables look nice and i did add a few fans for my peace of mind. Not necessary though the colors are nice as well. I play snowrunner maxed out mostly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect!!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just amazing how fast this system can work/process all of my data.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I picked this up after my previous HP Omen started to have problems, I had that computer for over 5 years. I assumed this one would last as well but since getting it, its been having all sorts of hiccups, glitches and I even got a blue screen of death just 2 weeks after having the new computer. Not sure what caused it but it just happened without warning. I play games that are maybe 6 to 11 years old on this rig and sometimes it will crash with those games. This rig should be able to handle newer games and it can't and I don't understand why. Maybe I just have a faulty rig with some issues, I have no idea but this makes me seriously consider never buying an HP Omen with AMD in it because I think it could be that or the computer wasn't put together correctly and something is loose. I don't build my computers because I don't know how which is why I buy them prebuilt so I don't have issue with these problems.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello VOA,

      I'm truly sorry to hear that your purchase has been full of frustration. We appreciate your loyalty to the HP brand over the years and can assure you that we always aim to satisfy our customers with our products, though we understand that this doesn't always work out as intended.

      Because the computer seems to be having multiple technical issues, I would recommend reaching out directly for support at support.hp.com. We are always here to help with any issues our customers might encounter or to assist you with selecting the product that best suits your needs.

      I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”

      Alexis
      HP Care HP

  • Rated 4 out of 5 stars

    Omen desktop gaming pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. Quiet, runs pretty much anything you’d want.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming PC HP OMEN

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Gaming PC, have had no problems and works really great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very pretty and super fast, the best choice for my son, and at a very good price I recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Omen gaming pc

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one I ever had, it’s fast and it help me get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for running hw softwares and games at the same time!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic Product For A Gamer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love this product. It gets ANY job done.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great pc low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent option I can play any title without problems I am very happy with this pc

    I would recommend this to a friend