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Customer reviews

Rating 4.3 out of 5 stars with 293 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the performance and graphics capabilities of the 25L Gaming Desktop, frequently citing its ability to run games smoothly at high frame rates. Many also praised the affordability and ease of setup. While some users noted that the cooling system could be improved and that there is some pre-installed software, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 46 reviews
  • Rated 4 out of 5 stars

    Omen desktop gaming pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. Quiet, runs pretty much anything you’d want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for starters

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build for those just starting into PC gaming. I mostly play Call of Duty and I am able to play great games at 1440p with 145 frames.

    I would recommend this to a friend
  • Cons mentioned:
    Bloatware

    Rated 4 out of 5 stars

    THE BEST PC EVER (on sale)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming PC! I was always a gaming laptop kinda gal. I’m very impressed! It’s very quiet and it’s also really cool. From my gaming laptops, the heat was too extreme, it would hit 90 degrees Celsius. This PC is only about 56 degrees Celsius when playing the same game. The game shall not be named. Anyways, this PC is too expensive. Get it on sale. I watched it for 2 months before getting it and during those 2 months it was on $400 off sale like 4 times. I’m checking back to write this review and it’s on the same sale again! I had two HP Pavilion gaming laptops back in late 2000s and early 2010s. This PC has a lot less bloatware. The amount of bloatware you had to delete on HP Pavilions was insane. One of the main reasons I tried other brands. - 1 star from this PC because the colors are kinda weird. They are too orange. I haven’t had the time to figure out why yet. When plugging in my MSI GS65 Stealth into my Pixio monitor, the colors looks normal. However, when plugging in this PC, same monitor, same settings, everything looks like it kinda has a super high saturation of orange. Weird.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Amazing Gaming PC not going to lie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I gave this PC a four-star now I think the PC is very amazing you can run games at 2K at 80-100 FPS , yes this game could run most games on high settings on 2k resolution, if you do end up buying this PC make sure to optimize the Settings to its full potential using the omen app installed in the PC, basically the app allows you to make your PC run faster , I have played GTA five high in settings, also I have played cyberpunk 2027 on high to ultra settings, just a small tip for games like cyber punk there are few games in the market that allow this feature called DLSS, basically to summarize it and abbreviated and allows hi frames per second on 2K resolution so make sure to try many settings to fit your suit of choice

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast and super quiet. Whats lacking is the case could’ve been better with more vent.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    It’s decent, but has its flaws..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m able to play most modern games on ultra mode without issue. It does run hot, so be prepared to replace the OEM fans and CPU cooler. I installed Noctua fans and CPU cooler and it runs much cooler. I have a couple issues. 1. Only 1 SATA port on the MB, so it’s not possible to add a second drive. Although to be fair there is an open M.2 slot. 2. no usb C port on the front.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Bang for your buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what you get. Performance is great, case is a perfect size. Only downfall is lack of HDD ports, couldnt use my previous and had to download all things seperately. Definitely suggest, just be prepared for a fresh empty PC if you’re upgrading or use cloud services.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great CPU.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Gamer CPU for son, really happy with it, super fast, no lag, great video, no complaints. It is quiet, does everything he throws at it with no issues. Glad he is happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great price for what you get

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a PC, had to upgrade the RAM, but otherwise it has handled all of my gaming and video production needs.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Omen Pc

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good graphics for playing video games. I played an older video game and I set the graphics at the highest level and it was the best experience I’ve had playing that game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Happy People :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as an open box, and I was very skeptical of doing so, as you never knowing what you are getting, but our sales associate did an awesome job of walking us through the spec and even could provide some insight to make sure this PC could do exactly what we needed to, as the programming we wanted doesn't work on all computers. Overall, an awesome experience & we are very happy with our purchase. We have went as far as bringing in several of our friends and helping them through the purchase process of the same PC, so the boys can all game together. Thanks to the awesome associate and all of the Elizabethtown Best Buy Team :)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Affordable and Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's a solid gaming machine. Able to run most games at High/Ultra. Only thing I'd change is the amount of RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Random wires

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an amazing pc but some things have become unplugged but i don’t think it is important because it works fine

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very good PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC has been perfect and has never failed me. I wiuld recommend this PC for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great gaming computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming computer. My son's rug was 6 plus years old and he wanted a new pre built. This checked all of his boxes, at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Amazing pc just gets loud at times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good pc on low settings you averge 200+ fps easily. Pc gets a little loud when running ray tracing and max settings

    I would recommend this to a friend
  • Cons mentioned:
    Bloatware

    Rated 4 out of 5 stars

    A good starter pc or living room pc!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging of the pc was really good but there was no protection inside the pc. Great overall for beginners. I would recommend it for new pc users. If they do not want to handle and the stress on building a pc. I would recommend upgrading the cpu cooler for an aio or a bigger air cooler. The bloatware was not bad but definitely needs work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    runs great, could use better fans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs amazing, does every game i need at 60fps or close to. itncould ise some better fans but thats an easy fix

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality gaming computer thats affordable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this computer, after about a year the fan started to randomly make noises but outside of that it was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great starter pc.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a beginner plug and play pc. Plays games at 2k with no issues.

    I would recommend this to a friend