Back to School DealsSavings is one of our best subjects.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $569.99
Clearance
Save $180
The comparable value price is $749.99

Customer reviews

Rating 4.5 out of 5 stars with 674 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Pavilion 23-q214's touch screen, ease of use, and performance. Many appreciate its sleek design, affordable price, and compact size, finding it convenient as an all-in-one unit. However, some users have noted challenges with the placement of USB ports and expressed mixed feelings about the pre-installed software. A few customers experienced difficulties with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 674 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for almost 3 months and its been performing very great. No issues and very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future of computing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this desktop to all my friends. I was never going to buy a desktop, until a friend told me about this one. Then I read the description and specifications, I was sold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    I love this all in one computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for a week now , I'm very satisfied with my purchase .Works very fast , comes with windows 10 , it has audio control and many more features . almost forgot!! has touch screen , works just like my phone zoom in zoom out . can connect by Bluetooth , phones , sound bar and any other devices that has Bluetooth. I'm able to charge my phone even when my computer its shut down , by USB cable . very easy to use , I will recommend this desktop to any one .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed, Touch screen

    Rated 5 out of 5 stars

    Fantastic Touch Screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVVVEEE MY NEW COMPUTER!! Wonderful graphics, processor is lightning speed, and the touch screen is amazing. Everything I could every want in a desktop. And the fact it comes with a wireless keyboard and mouse is a huge bonus! The only down side is the keyboard is a little smaller than what I'm use to to using, but hey I can certainly live with it! Easy setup an and only one wire/cable. That within itself is a major plus!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance, Touch screen

    Rated 5 out of 5 stars

    Wonderful all-in-one computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all-in-one computer is wonderful. Set-up was fast and easy. I love the space it saves, the great sound and graphics, the large and easy to read screen (even from a distance), the very responsive touchscreen and how well the screen tilts back. It is much more comfortable than a laptop, lightweight and easy to move around the house, has a lot of memory and a lightning fast connection speed. It loads facebook games quickly, loses no speed when I play, and stays fast even when I open other window(s). The bottom of the screen has plug-ins that are hard to get to even when it is tilted all the way up. It is also hard to hold onto it while tipping so you can get to them. Great features are that it is bluetooth and wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old computer with this one, just recently. I was able to set it up independently. As an older person, this was my biggest concern. It works beautifully, and quickly. I especially like that it is an all in one desk top computer, vs. the component one I had previously. Decent price for a lot of features.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed, Touch screen

    Rated 5 out of 5 stars

    Great so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP All in One and have had it about a month or so. So far I love it! I never had an all in one before but I love not having a tower and it's all just right here in one piece. It came with Windows 10 which I was nervous about ( I have had XP for years) but so far so good on that, too. It takes a bit to learn but not that bad really if you already know your way around a computer. The screen is large but really nice! I don't use the touch screen as much as I thought I would but that's ok - I still like that it's there if I want it and it works very well. No lag and it moves with the first touch. I miss having Word - not paying monthly for it - but I found that Google Docs works just as well (you need a google account/gmail) and I can add doc files right to it just like I did with Word before. The speed is great and the graphics are fantastic. The sound is also very good.Can't think of anything I don't like about it! It was easy to set up and the HP Printer I got for only $29.99 with it is also really nice (see other review).

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Good computer for everyday use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer last week. The setup is easy and simple. Design is nice and doesn't take up space. So far, everything has been good. I like the Bluetooth function since it lets me connect my UE Boom.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Touch screen

    Rated 4 out of 5 stars

    Great Product, Easy Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a mid range all in one desktop. This one has been great so far, the screen is large but not too large, design is sleek and simple, not bulky. The wireless mouse and keyboard are great too, minimal space. I loved the ease of set up everything was straight forward and fast. Graphics are really good. Overall it is exceeding my expectations. I just have issues with having to re connect to the internet every time I get back on it after is goes to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Love My Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new touch screen hp computer. I now spend a lot of time on my computer. It's just amazing. Enjoying it to the max. I'm still treating it like the first day I got it up and running. So easy to get connected and started. Awesome purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Great computer. Love the touch screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer takes up a lot less space. It is fast and love the touch screen. User friendly. Has some great features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Good computer for WIndows users

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally had to replace my Windows Vista pc, and the HP Pavilion is a very user friendly choice. For those who are long-time windows users, it still has many familiar features, but also a touch screen. Also, it is incredibly cheap compared to what computers were 10 years ago. Instructions for install were a bit challenging (why exactly didn't they tell me that the same plug in for the back of the computer ran both the wireless keyboard AND the mouse), but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Computer, Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer, for the price. I can have numerous windows open and each one runs smooth. The processor is amazing... finally HP got it right!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed, Touch screen

    Rated 5 out of 5 stars

    It is very cool with the touch screen as a bonus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter who just turned 11 and she loves it. It is easy to use and now that everything we have is touch screen (tablets, phones) this feature makes it much easier for her. Then you have me with desktop and I am old school so I forget and use the mouse but it's nice to have both options. it is fast and the best part is that it doesn't have a big box to have to find a place to put it. All in one is my new favorites

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great home computer for family and work needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, crystal-clear screen, very little bloatware. I'm not a huge fan of Windows 10, but that's not HP's fault. Runs my remote desktop from work quickly and cleanly, installs software quickly, and generally is intuitive to use. Definitely recommend, though I agree with the prior reviewer that the keyboard and mouse were cheap plastic items - the keyboard in particular looks like a sneaker. I recommend going with another wireless peripheral set. We got pretty lucky, I guess, the price has gone up in the past few days. I paid $764 at the end of December 2015, and now it's over $1,000. I don't know if I would have paid that much, as I had only budgeted $850 or so, but I knew when I bought it that it was a bargain on paper. The memory and RPM were up in the range of computers selling for around $1,000, so I was surprised to find an HP below my upper limit. I still think it's a great computer at around $1,000 based on the research I did on all-in-ones before buying.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Touch Screen Desktop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a great buy. I use it for my small retail store in front of my dance studio. It has plenty of memory for the books and inventory... Best part is the touch screen! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    So far, so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is working out well so far. It is much faster than my old computer, so I can do the tasks I need to do without its freezing up, which is what I needed. All-in-one design is clean and attractive. Large screen is good for my eyes. Speakers are not great but expected quality for built-ins; might hook up external speakers in the future. Small keyboard with unusual layout did not work for me, so I replaced it with a standard keyboard immediately. Lots of extraneous stuff came loaded (games, Trip Advisor [really?], Amazon, etc), which I promptly deleted but still have more to do. I disabled the camera and Cortana because I don't like intrusive features. Windows 10 seems fine; I think anyone who is familiar with other Windows versions and is at all flexible should have no problem with it. Long-term reliability remains to be determined.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My all-in-one computer purchase was a good choice! I let the salesperson tell me all about this computer as I had not done any research. I was a little skeptical of the Windows 10, but he insured me I would love it. So having played with the computer for a month now, it is fantastic & fun to use with all its capabilities. Very easy to learn & navigate. I can keep my icons like with Windows 7 or use the apps home page, which I prefer. The apps are similar to an iPad which you can add, delete, & customize as to how they are displayed. Cortana is my personal assistant, touch capabilities on the screen, large monitor, & computer looks great on my desk!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice all-in-one computer. It is compact and has enough of everything to do all basic functions (i.e. email, documents, photos, etc.). Plenty of memory and speed. On the down side, the usb ports are on the bottom of the monitor which is a little inconvenient to access and the keyboard is small and not that great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great speakers! No clutter!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one outstanding computer. Everything you want in a computer that leaves our space uncluttered, (motherboard, processor, hard drive, etc.) are integrated in the monitor case. Great sound, great graphics, very fast with touch screen. Fast set up. I LOVE IT! If you need a new computer, this is the one to get.

    I would recommend this to a friend
Sponsored