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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $259.99

Customer reviews

Rating 4.3 out of 5 stars with 1119 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers admire the Smart Tank 5101 Wireless All-In-One Supertank Inkjet Printer for its easy setup, excellent print quality, and wireless connectivity. They appreciate its compact size and user-friendly interface. However, some customers have expressed concerns about its slow printing speed and the lack of a backlit screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 143 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This is a great printer - no cartridges!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly impressed with HP. This is a polished product. The instructions are excellent and mostly intuitive. The tiny screen on the printer isn't very useful but does show relevant info. But their mobile app makes it redundant as you can do everything in the app. I like the controls which light up nice and bright. I don't like loading blank paper from the rear. But is a very small annoyance. Even aesthetically this is a fine product. The curves are precise and the white and black paint are textured to not show finger prints. It is compact and has a modern look without being ugly. It is a clean design. The tank system is simply wonderful. The refills are super simple to perform. There's no way to make a mess. The bottles click into place and fill the reservoirs automatically. No squeezing. The printer came with a large black bottle and three color bottles. The color bottles fill the reservoirs once. The black bottle fills the reservoir twice. I'm not sure how long they last as I just bought it. The print quality is great. I printed a photo on just plain typing paper and is is quite good. It's nice enough to hang on the fridge. To frame a photo I would need to use some good photo paper. It printed the photo in full 8.5x11 remotely from my phone really fast. I went with the default settings in the HP app. I'm sure it would take longer to print in a higher quality mode. But the app was really easy. It has a gallery browser that lets you look by date or album (folder). I attached photos showing how I have it set up and of a printed photo on plain typing paper. In summary, if you want to take the leap into buying a printer that doesn't use cartridges, this is a GREAT place to start you search. Best Buy had a ton of different tank printers of a huge price range. I got the HP because it is compatible with Linux and their mobile apps are FAR better than the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Price good Use perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank is a reliable and affordable printer that offers high-volume printing capabilities. It's perfect for home offices or small businesses that need to print frequently. The large ink tanks reduce the need for frequent replacements, saving you money in the long run. However, the initial setup can be a bit time-consuming and the print quality might not be as sharp as laser printers. Overall, it's a good choice for those who prioritize cost-effectiveness and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Happy Student!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been on a printer hunt since my Epson gave out on me. I just bought this printer and I’m a satisfied shopper! It printer much faster, set up made sense, is easily accessible, and a semi cartridge free printer (I think they’re just for back up) and mainly used bottled ink.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality

    Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print quality, great customer service & fast easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great prints and fair value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print is beautiful and the price is reasonable. The problem I find is it is quite hard to assemble because it has so many parts. The printing sometimes hangs maybe because of the wifi connection.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great quality printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Has very good quality printing. Has lots of colors. Ink lasts long long time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more ink cartridges was the big selling point with this printer. Cartridges are such a waste. I'm satisfied with the print quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints really well. My son put it together without a problen connected to all our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    No more expensive cartridges!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to see HP has joined the trend in offering tank filled printers. I'd have to cringe every time I needed an ink cartridge, or heaven forbid 2 or 3 - there goes a $100 bill! Not everything is free, mind you, the upfront cost of these printers is higher, but as time goes on, there are significant savings to be had. Don't forget those cartridge printers generally come with "starter" cartridges, and you're running off for refills in short order. I'm using this to replace an Epson tank printer which was pretty good aside from the fact that it consistently dropped wifi connection - quite annoying when you're ready to print something. The HP has no such problem, in fact, it boasts "self healing wifi" which seeks & reconnects on it's own if it drops connection. Out of the box experience went easily, filled the 4 tanks from the provided ink bottles; the hardest part was installing the print heads (one black; one color). Having large hands was a bit difficult to insert your hand into the front slot of the printer while trying to see exactly where it was going. You must set this up through the HP app, since I have another HP printer this was a real snap. Opened up the app, clicked on new printer, and it picked up the 5101 right off the bat. You're then instructed to print out an alignment sheet, and scan it so that it can align the print heads. It will then print out a test sheet, which was immaculate, clean, crisp text. There are a couple of reasons why I didn't give it 5 stars. First, the black & white LCD screen is pathetic; measuring less than three quarters of an inch by one inch. I really would like to see at least a 2" screen which is able to offer some plain text as to what is going on as opposed to trying to decipher miniature hieroglyphics. At 17" wide by 14" deep, it's probably a little bit larger than it could be. If you're tight on desk space there are other multi-functions that might fit better. Lastly, there's an output arm (I won't even call it a tray) that pivots out at the bottom. I would prefer a full length tray that slides out and hold the entire sheet. One more favorable observation - it's probably the quietest inkjet that I've owned. General printing & scanning, while not high speed are more than acceptable for this class of printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nifty Home Printer with cool features!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 5101 AIO printer is a capable device for home and perhaps small office printing. I say "perhaps", as this small form factor printer lacks office features like Automatic Duplex Printing, a Document feeder and a paper tray. For home use - it has worked flawlessly through my many computers, iPhones, tablets and Chromebooks. Print quality is quite impressive for such a small unit, and setup was easy. Unboxing, there's the printer, power cord, 4 bottles of ink and 2 print heads. See Picture. Filling the printer tanks was easy and completely mess free. Not a drop spilled or leaked. I had minor trouble with installing the print heads - likely because I was distracted on a phone call - but once I focused just a little, they went in without issue. The first thing the printer did was print out an alignment page. Not one for following directions, I didn't realize the printer NEEDED to scan this alignment page before moving on. That confused me a bit and made me open the direction book - and once that was done it was ready to go. I joined the device to my WiFi using the HP Smart app - an intuitive app that gives you good control over the printer and settings. Airprint worked great and was also easy to use. There is no paper tray on bottom like I'm used to - it's got a small area on the back that you stand up the paper (100 sheets max). The output tray can handle about 30 sheets before stuff starts falling on the ground - so be careful if you're printing something a bit long. Print speed is decent, not going to complain for such a small printer. Scanning from the flatbed works well and can create a variety of format types. The copy function works well to, but for me I need the duplex feature AND a document feeder, so this won't be my main office machine. Overall - very capable, nice print quality, no-mess or fuss ink loading and compact form factor make this a nice addition to the home office!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality, Wireless

    Rated 5 out of 5 stars

    Perfect printer for my need

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has all my needs, printing jobs, copying & scanning. Once the inks were installed, it makes it easier to use all functions. The print has really an excellent quality. The function buttons are displayed & easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality
    Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    Initial Reaction - great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall simple to set up and get running. Filling the tanks takes some time, took me about an hour. Print speed is slower than I am used to, but print quality is great. For copying, I have not been able to find how to set 2 sided to 2 sided, or 1 sided to 2 sided from the control panel, does not look like that ability is in there, that with the print speed gives this unit 4 instead of 5 stars. The ability to print 11 X 17 sheets has been very helpful. If the extra up front cost is, in fact, offset by the lower ink costs over time, this will have been a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is easy to set up if you follow the instructions. Installing the software is easy if you create the “optional” account, and more frustrating if you do not. Ink is easy to fill, but installing the two cartridges that are not ink was not hard but not intuitive for me. Once the software is loaded on all devices you might print from, the wireless printing is easy and straightforward. It’s reasonably fast. Scanning took some trial and error, and the user interface is a bit confusing to me. If you’re more tech savvy than me, the set up should be easy enough. It’s a nice printer to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work good for what I needs it to do. Basic printing and sometime printable for shirts.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality

    Rated 5 out of 5 stars

    Solid Home Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with excellent print quality. Very user friendly. The printer is on a separate floor of my home and I’m able to connect and print with ease from my MacBook Air!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    Excellent Print Quality, but Slower Speed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print quality, but slower than expected. This printer delivers crisp and clear documents with excellent print quality. However, the printing speed is slower than expected. This may be a drawback for those who need to print quickly, but it is a reliable choice for those who prioritize print output quality over speed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Slow printing

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a printer that used toner. I got significantly less pages of printing from that printer and the toner cartridges were kind of expensive. I really like this printer with the ink tanks. I get more pages printed and the ink really isnt too expensive. Im having to get used to the slower printing pace, but its worth it to me. I also really like being able to print from anywhere. The bluetooth/wireless printing is really a life saver. I have so many things that are easier to pront from my phone. This is a really convenient feture.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Slow printing

    Rated 5 out of 5 stars

    hp smart tank 5101

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well, a little slow on printing but is pretty dependable with nice output for photos

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Very good product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality on prints, I've never had a wireless, so it took a day or 2 for me to get it figured out. I love it now that I know how to use it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality

    Rated 5 out of 5 stars

    Love ❤️ my Printer !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Associate recommended this printer. The price is excellent and the performance has been terrific. Most importantly, It is so easy to set up, which was a huge concern. The associate assured me it was simple. Print quality is excellent! Love ❤️ this printer !

    I would recommend this to a friend