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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $259.99

Customer reviews

Rating 4.3 out of 5 stars with 1119 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers admire the Smart Tank 5101 Wireless All-In-One Supertank Inkjet Printer for its easy setup, excellent print quality, and wireless connectivity. They appreciate its compact size and user-friendly interface. However, some customers have expressed concerns about its slow printing speed and the lack of a backlit screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 54 reviews
  • Cons mentioned:
    Slow printing
    Tech Insider Network Member

    Rated 4 out of 5 stars

    More ink, less controls

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking at this printer, you would think you have gone back in time. This is the most simplified printer controls I have seen in years. For being a “smarter” printer, it doesn’t look so smart. But, it still has a lot going on for it and once you learn the functions it isn’t too bad. You are pretty much required to have a device with the HP Smart app to understand it and take advantage of it though. Like when my WiFi messed up, in order to just see if I had an IP, it had to print out a page. In order to get directions on how to fix it, it had to print out 2 pages. All information that you only find out in the app in the first place. As far as ink goes, I like the ink tank style printers. I have had a couple of them and the only issue I have had with them is speed and if you don’t use them regularly their print heads can dry up and then they require you to reset and fill the tanks again, even if they are over half full. This 5101 isn’t setting any speed records with the 5 ppm color and that feels even slower when you are waiting on a print to come out. But, the quality is there. As I learned the hard way too, quality really depends on the paper you are using, especially with photos. The printer functions locally are just for copy in color, black & white or ID, WiFi, Info, Cancel and an arrow. Which light up when the feature is available such as after you open the scanner lid. Paper sizes are set through the app with 3 sizes set as small, medium, large or 4x6, 5x7, 8.5x11 by default, pending what is in the feed tray. As for the app, it just seems to open things on the web for you which really aren’t directly for your printer, besides the local web interface. Like all help and support type questions just lead to generic pages that talk about all their printers and services. Overall, it’s better than paying monthly for their ink services to have so much capability available. I just feel that it has been oversimplified forcing you to use your phone for simple functions.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality
    Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    Initial Reaction - great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall simple to set up and get running. Filling the tanks takes some time, took me about an hour. Print speed is slower than I am used to, but print quality is great. For copying, I have not been able to find how to set 2 sided to 2 sided, or 1 sided to 2 sided from the control panel, does not look like that ability is in there, that with the print speed gives this unit 4 instead of 5 stars. The ability to print 11 X 17 sheets has been very helpful. If the extra up front cost is, in fact, offset by the lower ink costs over time, this will have been a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    Excellent Print Quality, but Slower Speed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print quality, but slower than expected. This printer delivers crisp and clear documents with excellent print quality. However, the printing speed is slower than expected. This may be a drawback for those who need to print quickly, but it is a reliable choice for those who prioritize print output quality over speed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Slow printing

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a printer that used toner. I got significantly less pages of printing from that printer and the toner cartridges were kind of expensive. I really like this printer with the ink tanks. I get more pages printed and the ink really isnt too expensive. Im having to get used to the slower printing pace, but its worth it to me. I also really like being able to print from anywhere. The bluetooth/wireless printing is really a life saver. I have so many things that are easier to pront from my phone. This is a really convenient feture.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Slow printing

    Rated 5 out of 5 stars

    hp smart tank 5101

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well, a little slow on printing but is pretty dependable with nice output for photos

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints very clear but a bit slower than I had expected.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    Great Printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of the ink bottles. Print outs are slow but good quality.

    I would recommend this to a friend
  • Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    HP Smart Tank 5101

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general it is a nice printer! Setup is slightly different than previous printer, due to inks! Was surprised that display lights did not stay lit. I could not get unit to scan from HP Smart app(Desktop). Was able to do all other functions. Not the fastest printer, but quality was good. Will keep an eye on the claim of “1 year of ink” .

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    Great 'home' printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up! Great printer for the price. A little slow, but good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality print, not as fast as i expected

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Slow printing

    Rated 5 out of 5 stars

    Bottled ink printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. Savings on ink will certainly pay for it. A little bit slow but get the job done.easy to set up and use.

    I would recommend this to a friend
  • Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    Great value for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little printer. I love the way the bottles of ink empty into the reservoirs without spilling a drop! The only drawback is the few number of pages printed per minute. Nevertheless, this printer fits my needs and is certainly a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    good home printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, not overly big, lots of ink in the tanks prints a little slow but perfect for home use

    I would recommend this to a friend
  • Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    My new HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer is a bit slow in the staring of printing. I'll get used to it! Works well, prints very nice black or color. Easy to fill the ink. I'Il give it a # 4 * My old HP-210 worked faster. Hey HP-doctor works great in this one also!

    I would recommend this to a friend
  • Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    HP Smart Tank 5101

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all this is a good printer.. I like using the bottles to refill the ink instead of the expensive cartridges .Scanner works great. Print speed is a little slow . Smaller size is good if you have limited space.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Slow printing

    Rated 3 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good print qualty, but slowrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    Slow but steady printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer takes a while to start printing but it's not too bad.

    I would recommend this to a friend
  • Cons mentioned:
    Slow printing

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer as we have 2 HP desktops and 1 HP laptop computer. Really have been pleased with those products. The printer is not of the same quality. It was difficult to set up - never had to load my own printer heads before!! The quality of printing is excellent, but the machine is so very noisy and so very slow to get the job done. Think it was rather pricey for the quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow printing

    Rated 4 out of 5 stars

    Printer works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well took a little bit to set up but once it was set up it does a good job. Not the fastest printer. Top-feed paper supply could be worked on often takes more than one sheet of paper.

    I would recommend this to a friend
  • Cons mentioned:
    Slow printing

    Rated 2 out of 5 stars

    Not for older systems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is tough. Part of the problem may be on me, running an older system and not reading carefully, but the experience was not good. I trust HP, having one of their monitors and a computer, HP-110. 8-9 years old, survived a lighting surge(except the ethernet port) but it ran Windows 8. The printer box appeared to support this, but it did not. Finally updated, worked over the course of 2 days to get it to print, and finally found a configuration that worked. Quality is fine, but the printer and now my computer are slower than they use to be(old printer was an Epson). Customer support basically unhelpful FAQ's. Again, my old system and ways did not work smoothly with this printer. If you're running Windows 10 or 11, you shouldn't have my experience, but the days of PNP and OOBE seem to have passed.

    No, I would not recommend this to a friend