Customer Ratings & Reviews
- Model:
- SMART TANK 651/7XV38A#B1H
- |
- SKU:
- 6390495
Customer reviews
Rating 4.2 out of 5 stars with 597 reviews
(597 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers value the Smart Tank Plus 651's impressive print quality and ease of use, frequently praising its straightforward setup and wireless connectivity. Many appreciate the printer's compact size and find it to be an affordable option. However, some users have reported occasional reliability issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good quality printer at a good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to fit my needs a bit better than HP model I originally purchased. Use has been simple & problem free following initial set up which is much appreciated. More streamline than my previous model without sacrificing any features. And despite bottle ink not qualifying for the HP ink program like the cartridges did, its longevity aligns better with my usage so still cost effective.
I would recommend this to a friendRated 4 out of 5 stars
HP651
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. Only time can tell if it is durable. My only complaint is the printing apps. The window boxes for the different options are too small for the message they are suppose to display so you can't see what they say. I would have given it a 5 if not for that. I have not used its full functionality.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Rated 4 out of 5 stars
Nice and easy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a few minutes to set up properly only because i previously used ink cartridges ,,pour to fill is extremely easier and definitely lasts much much longer. Great for home use
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Print quality great. Speed is slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of print is very good. Been trying out different paper and most have worked. The only issue is how slow it does print (I was printing a flyer so I understand it will take longer then normal). Can’t compare it to other smart tank printers.
I would recommend this to a friend - Pros mentioned:Print quality, Wireless connectivity
Rated 4 out of 5 stars
Fraction of a penny per page, slow but detailed
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One thing about printers is having to replace the cartridges, which some can cost more than the printer itself. Recently several printer manufacturers have come out with models similar to this HP Smart Tank printer where you just replace the ink, instead of the full cartridge. However, this is the first one that I have seen that you still install a cartridge, just the difference is that it refills from the tanks. The cartridge looks like any other printer cartridge for the most part, with the built in printhead. So, should anything happen to print head quality, this is a part that could be user replaced. I don’t know the actual milliliter capacity of these cartridges, but you can see in the picture the comparison of the ink bottles and tell that it is going to be able to fill it up several times over. Setting up the printer does require removing some transportation parts, installing the cartridge/printheads and filling the tanks for the first time. The process is relatively mess free, as I found it messier to peel the safety seal of the bottles than anything else. The instructions are simple and you have multiple ways of connecting to this printer. One thing I have seen an issue with other printers is that they only have 2.4 GHz wireless, which can be difficult in some areas. This HP printer also has 5GHz, as well as USB, Ethernet and WiFi-Direct. You can also use other features to print such as AirPrint, Google Cloud or HP ePrint which gives you an email address to send attachments to be printed directly to the printer. By default, this feature is enabled with a ridiculously hard to remember email which can only be changed through your HP account once this printer is added to it. The directions tell you to get the HP software, drivers or app. However, I was able to print from my Android phone and computers on my network without any additional installation. Once installed, the HP Smart App on Windows 10 instantly found my printer and provided a simple interface to manage the printer. The HP Smart App on the Android phone required that I install the HP Print Service Engine, even though it worked without either apps to start with. However, the interface and options are the same as the PC app. For full feature control of the printer, the best way is to connect to it through a browser using the IP. Print quality, when set to best, is really good. I printed several photos and compared to other inkjet photos I have printed, I was amazed at how colorful and glossy they came out. The only downside of higher quality is speed, especially mixed color pages which get 3-5 pages per minute, doing color copies at 2 PPM with default settings. Scanning even seemed slow, especially if you decided to crank the DPI up. Which is maxed at 300dpi for the feeder and 1200 for flatbed scanning. Another downside to the 651, though it comes with an automatic document feeder for the scanner, does not have an automatic duplexer. So, double sided printing requires manually returning pages to the feed tray and hitting continue on the computer, not even the digital display of the printer. If you aren’t concerned with speed or duplexing, but know you print a lot, maybe a mix of photo and documents,there is no comparing a fraction of a penny per page in ink. With black claiming about 6,000 pages a bottle, compared to XL cartridges that come in at less than 1,000 and cost twice as much, it’s hard to beat. Especially when it comes to color cartridges that typically handle far less, these bottles claim up to ~8,000. I’m not going to test that theory any time soon, but with a fair amount of documents, photos and full page photos the tanks look to have barely moved.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Great Little Printer with LOW Operating Costs
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Smart Tank Plus 651 All-in-One is my first look at a refillable ink reservoir printer system, and I am exceptionally impressed, it’s like where have you been all these years! After receiving the 651 I went looking for a fitting place do add the printer to our network and found a spot in my kid’s room. The smaller footprint works exceptionally well in our application, a welcomed addition to our network. Perfect for the student who is hard at work. Next follow the setup in the HP pictorial quick start guide which clearly illustrates/explains everything you need to get unpacked and preparing the printer for first-time use. After filling ink reservoirs and installing two print heads (simple) - Download/install HP Smart App to PC or mobile device. Highly appreciate that you can use the app with a PC and not be tethered to a mobile or tablet. On HP Smart app scroll screen to the “Add New Printer” option and continue with set up. Joining the network was simple task using the settings on the printer’s Touch Screen. The printer does not have an Ethernet RJ-45 connection, I prefer to use a wired printer but most users today I am sure use Wi-Fi which connects simply. Setting the up the Smart Tank 651 and getting on-line took about 30 minutes, simple, easy and straight forward. All options you need are accessible through the 2.2” mono Touch Screen as well as through HP Smart App. The menus are setup intuitively on the printer, intuitive and easy to manage. All printer settings are accessible in HP Smart, personally I prefer to manage the printer through the HP Smart app. Any info you need for the printer are easily located in HP Smart, an excellent program and has been a great addition to the HP printer line. The new Smart Tank system I like, a lot. It is reducing the waste of materials and resources (planet friendly) and hopefully saves on ink expenses. Did a little comparison shopping comparing the Smart Tank HP31 70ml bottle to the HP 951XL which holds 25ml. The price I found for the Smart Tank HP31 is $17.17 where the HP 951XL for our other HP Inkjet sells for $35, this could represent a very considerable savings in expenses, if these prices hold. Good Stuff: - Color Ink bottles are 70ml each - Black Ink bottle is 125ml - Color ink wells hold 70ml - Black ink well holds 135ml - All ink wells are transparent in the front showing ink levels – great idea - Two Years ink included – “up to 6000 color pages or up to 8000 black pages” - Impressive - 35-page auto feeder - Fast Wi-Fi – dual band - USB 2.0 LE - ISO Print speed – Black 11ppm/Color 5ppm - Mobile printing compatible with Hp Smart app, HP ePrint and AirPrint - Scanning and sharing to the cloud - Sheet capacity – 100 Letter/legal with 30 sheet output tray - Small footprint - Excellent output Designed for light workloads and would fit right in many offices, homes or student dorms.
I would recommend this to a friend - Pros mentioned:Wireless connectivity
Rated 4 out of 5 stars
Great looking, quality printing and convenience!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving this printer. Its very nice looking, the white accent is welcomed. I like that its not bulky at all, compared to other all in ones, It has a very flat low profile. Setting it up was easy, you can either use a pc downloading HP's software, or you can use their mobile app. You pour the ink containers into it, and then install the printer heads. (the box says they include ink to last for at least 2 years, so that is still to see...). Be aware though, this printer is more designed to be used via wireless out of the box, as it DOES NOT include an USB cable (nor a telephone cable for the fax function), at least those were not in my box...Those cables are so cheap, that I feel HP should have at least included them to add more convenience on how the user is going to decide to use the printer. I'm loving that to scan, you have to options, you can either feed the paper from the top tray and it will take it (kind of like the ones you will see on a big office printer), or you can open the scanner bed and scan the "old fashioned" way. Very convenient. The paper feeder is good enough, but I wish it would fit more pages, so I don't have to keep putting more pages manually, but I guess its a trade off, since the printer is so thin, considering its an all in one. It also has a fax function (and line pass through), in case its needed. I highly recommend it to anyone looking to setup a small/home office and save on ink. As the you are only replacing the ink itself (the printer heads stay on the printer), they cost way less than the old printers were you would replace the whole cartridge containing the connector, logic and ink.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 4 out of 5 stars
Printer is a good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I didn't say great on this printer is because for all the bells and whistle it does have I'm kind of disappointed it doesn't print documents faster. Overall though it does print good colored pages. I love that it comes with all the ink! Also that when you fill the tanks you can do so without a mess very mess free! Connecting to different devices is fairly easy too. I'm happy with my purchase! I would definitely recommend it to a friend or family member! I bought one because a family member had one lol!
I would recommend this to a friend Rated 4 out of 5 stars
Great ink tank printer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Smart Tank 651 wireless all in one printer is easy to set up and prints great. Setting up the printer was easy and straight forward. HP provides easy to follow documentation and they also recommend that you keep the box and packing materials to secure the printer if you plan to transport it anywhere, especially the box that holds the print heads in place. There are a few steps in the setup and initialization, after powering it on, takes a few minutes, then follow the prompts and prepare the ink. They are spill free and easily snap into place to fill up the tanks, be sure NOT to squeeze the bottles. After you fill up the ink tanks, you must install the print heads and then you are prompted to print out an alignment page and you use that to calibrate the printer. Be sure to download the HP smart app or visit 123.hp.com to finish the setup of your printer. This is when you connect it to your Wi-Fi and complete the set up. I have had other “tank” type of printers and this is the first one that I have had that actually has separate print heads. I am happy with the overall operation of this printer. The ADF on top works well for scanning and copying. Printing is great on this printer and I am sure with it being an HP it will run forever and always just work. HP states that this will print 22 pages per minute at the fastest (draft) setting. It also has fax color as an option, but I don’t have a phone line and I was not able to test this out. I have had great luck with their printers in the past and this one seems well built and I have no worries about it. Printing from your mobile device is also supported here, I used the HP Smart App to accomplish this, but it also supports Apple AirPrint as well. The best part of this printer is that you are given two years of ink in the bottles and depending on your printing it will easily last you that long with normal home use. These types of printers have flipped the conventional pricing for home printers. They are more expensive upfront, but the consumables are inexpensive, and you end up saving a lot more money this way. Pros: 2 years of ink Printer speed Color Fax option Duplex printing HP Smart App Cons: upfront price
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality, Wireless connectivity
Rated 4 out of 5 stars
So far, so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer for a summer camp I run and also for my therapy office. So far, it has only been used at camp. It is replacing a Lexmark printer that cost over $400 and stopped working in just over a year. So far, so good. It prints easily and wasn't too difficult to set up. I like that you can print easily from any device. Not sure about the ink. How long will it last? Only time will tell.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality, Setup
Rated 4 out of 5 stars
great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to use and easy setup , good quality print
I would recommend this to a friend - Pros mentioned:Price, Print quality
Rated 4 out of 5 stars
Great eco friendly home printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t fully tested this yet, but it’s a pretty solid home printer. Pros: -Slightly cheaper than the epson equivalent. -Ink reservoirs is a big plus, not only for the wallet but also the environment. -Wirelessly print from your computer or mobile device using the app. -Nice design that isn’t an eye sore and doesn’t take up too much space. -Scans/copies/faxes. -Good quality prints for a home printer. Cons: -It’s not the fastest printer, especially when printing at the highest quality. -I had to do the ol’ power cycle trick to get the wireless network set up. It could find the network but would not connect, and it was a bit frustrating until I unplugged in/plugged it back in. So if this happens to you, try that because it worked. -Doesn’t have the ability to do automatic double-sided printing like the epson equivalent does. So you have to manually flip the page(s). Not a huge deal for me, but worth noting. -Slightly more expensive than some of the other home printer options available. All in all, I like it so far. Can’t speak to the longevity of it yet, but if it lasts longer than my old home printer, I’d say it’s a win. I’ll try to update with more good or bad info as time goes by.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Speedy and cost saving!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and the ink lasts a long time! This is my first ink well printer and I have to say I'm very impressed. Its been months with constant printing and I still haven't needed to refill. My old Ink jet would have been empty weeks ago and the print quality id also better. I highly recommend!
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Nice printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was fairly easy to assemble and get going. So far we have only had 2 issues with it and one of the it had to be unplugged in order to get it to print from a wireless device. On another occasion I was also instructed by the printer when it wouldn’t print to remove and check one of the print heads. It was easy to do and I found nothing wrong with it but I had to do it 2 times to get the printer to come back online and print. Hopefully these are one time events. The large print tanks are great and are very easy to fill. I haven’t had to refill them and suspect I won’t for a long time since there’s just 2 of us that use this printer. The quality of the paper printing is good and the colors are very nice. I have not tried to print any photos yet but might try that just to see how it works. I generally don’t use a printer to print my photos but send them to a printing service especially with my previous printer which the ink was very expensive. The refills on this printer seem very inexpensive in comparison. Hopefully the print heads, which look a lot like another printers ink cartridges, will last quite a while. One negative thing I have seen is that it is slow to print if it hasn’t printed in a while. The printing speed on it is ok but not wonderful. The unit is very sturdy and fit into the place I had my previous printer. The scanner is very nice in that you can use it wirelessly and not just from a computer but from a phone or tablet. It has several locations that you can have the end product of the scan end up, email, Dropbox or a hard drive location if you have one saved. The paper tray is not huge and holds maybe 30-40 sheets so that’s a little bit disappointing. I’m not sure why they didn’t put the paper feed into a drawer under the paper output. It could have held more paper and not been a dust collector like it is mounted on the back. I have not used the fax but I did notice that when I went to plug it into a phone line that there is only one jack and that is an input. So if you need a phone and fax, you need to get a phone line splitter. We rarely need a fax and if we do we’ll just plug in the phone line to it. Overall I’m pretty happy with this printer although while I was writing this review I decided to try the sheet feeder and scan from my iPad and the printer locked up again. I unplugged it as it was stuck in shut down mode for quite a long time. When it came back up I scanned from my iPad from the sheet feeder and it worked ok. I feel like the pages were just a little tilted to one side and there was a small black mark at the bottom of each page that’s not on the scanner bed-so they didn’t feed quite square. I do feel like the software side of this printer is a little bit difficult to get everything set up and working and can be a little time consuming. But as of now it all seems to be working well.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
HP Smart Tank Plus 651 Priner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new printer. The only reason I gave it a 4 instead of 5 is due to the limited two-sided printing. You can do two-sided but it’s a manual process. Therefore, you can not do two-sided printing from a remote device, like your IPad. Love the new ink cartridges that last a long time.
I would recommend this to a friend Rated 4 out of 5 stars
Good, but ...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically, a good printer. Easy to set up, and print quality appears good, but I didn't realize that you had to manually flip the paper in order to print on both sides of the paper. I should have done more research before purchasing.
I would recommend this to a friendRated 4 out of 5 stars
Just what I Wanted
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new printer and wanted to get away from the cartridges that never lasted very long, so buying new ink was getting pricey! This new machine has everything I wanted, plenty of ink (2 years supply) no cartridges to constantly replace, two sided printing, auto feed, fax,scan and speed. I highly recommend!
I would recommend this to a friendRated 4 out of 5 stars
Great color copier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has performed perfectly. Great color copies. The only downside is it does not print on both sides of the page which I do miss getting a 2 page document onto 1 page. (I didn't realize it when I bought it.)
I would recommend this to a friendRated 4 out of 5 stars
HP Tank Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to print a lot slower than my previous HP printer but could be due to having the refillable chambers as opposed to a cartridge. Prints well though!
I would recommend this to a friendRated 4 out of 5 stars
Overall, I like this printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new printer. The only downsides, I was unable to get my wireless working and the two sided printing doesn't quite work the way it says.
I would recommend this to a friend