Customer Ratings & Reviews

I purchased this computer mainly for internet use and listening to music/ watching movies. I Removed bloatware I Uninstalled Apple Bonjour, I Uninstalled McAfee Antivirus, I Uninstalled HP Support & Registration. I Disabled automatic updates I Also installed AVG and Malwarebytes. I was reading that a 64GB microSD card can expand the storage space, have not purchased one yet. Computer is very slow at times, even with uninstalling some programs.... Luckily it is a cheap affordable option and I also price matched with another store. Still trying to figure out how to make it run a bit smoother. One thing I LOVE is the color and keyboard!!!!!!

too much bloatware. expect to experience frustration trying to remove it all. Not enough memory storage. Only has 32G and the windows 11 eats up half of it. Windows 11 very annoying OS. Key board is mickey mouse. But on the bright side this note book is light and cheap. Just don't drop it....it will break into a million pieces. Peace

Slow, yet powerful. The only real drawback is the speed of the product, otherwise it is exactly what you would expect for the price.

I would have gotten something better but it was rite for the money.

Little memory. Use a SD card. Okay for what I need

Very slow. It's as bad as my 7 year old laptop was. Disappointed in the speed. Really hoped it would provide a bit better performance.

I bought this laptop for my daughter’s birthday. It’s a cute laptop, especially for a kid, but there’s not enough storage to do much on it. We couldn’t download the sims game because there wasn’t enough storage, and that was the ONLY this we tried to download. I ended up exchanging the laptop the same day

Very average laptop reliable but just wish it would have more storeage

PC has performed as expected ... so far these 4 weeks. It's on constantly with no hiccups. It's used in the bedroom for entertainment only

Do not expect bells and whistles from this laptop. However, for the price i paid i get much more in terms of basic laptop requirements.

I bought this laptop mainly to access the internet, watch Netflix at times out in my backyard and taking it to class for typing notes. It is decent for my purpose. My only complaint is that I wish the keys were back lit even for it's affordable price point and that the screen didn't have so much glare.

Good looking starter Laptop. Good for beginners and online homework.

Everything work fine to me because I was just surfing net. Just i found it was a bit lag sometime.

I purchased this product for my son's 15th birthday. I purchased the laptop in March because it was on sale. He opened it April 23, 2017. He pulled it out the box it was shipped in, took plastic off of it, opened the laptop, and half the screen had lines running through it. I called bestbuy.com the next day, and explained to them what happened. I was told that because it had been purchased 32 days before, I could not return it. I was told to contact HP directly. HP then proceeded to tell me if it couldn't be fixed by trouble shooting with an associate, I could send it back. I would not receive a new laptop, I would receive a refurbished one. I was furious. My son had a laptop, which still had the plastic protective cover on it, that had only been powered on. Luckily, I contacted my local store whom I've done thousands of dollars of business, and they took the laptop back and ordered my son a new one. Thank you BestBuy Opelika, Al for doing the right thing.

This computer works smooth but once my programs were added on there was not enough room on the hard drive. I just bought the wrong one. It would have been fine if I thought more about the room on the hard drive.

Already had to restore points, only had it 2 weeks and it already no space. I only do work for my office and play a few card games so now I know to spend a lil more next time. It is light weight and sleek which I do like.

Laptop would not stay connected to the internet. Operating system was not functioning properly. Took it to the Geek Squad twice. They finally had to do a complete reset of Windows 10. Seems O.K. now.

I purchased this laptop for my daughter. It works just fine the biggest drawback is the storage space.

Purchased this as a first computer for my 10 year old. It’s okay for her but computer is slow.

Bought for my wife’s schooling immediately she knew it wssnt enough so we are trying the 64