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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 500 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers enjoy the Cloud Flight S Wireless headset's superb sound quality and comfortable fit, citing long battery life and the convenience of wireless charging as additional benefits. However, some users experienced issues with the software and volume control, while others found the price to be a drawback. The range and fit were generally well-received. A few users noted that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 500 reviews
  • Pros mentioned:
    Battery life, Sound quality, Wireless charging
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great wireless headset!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these near the beginning of the COVID-19 pandemic for gaming, but have since used them daily for both work-from-home meetings and gaming. I wear them 8-10 hours a day, sometimes more. These headphones are extremely comfortable, sound quality is awesome, and the battery lasts forever. The wireless works great; I can go across my house to grab something without skipping a beat. The red LED mic mute light and active listening (you can hear your own voice feedback slightly, if you wish) are both awesome features for work meetings or party chat. I charge them with a cheap Qi wireless charger on my desk and have never even had to plug them in. Only complaint: The software. NGENUITY flat out does not work. However, the headphones work great for me as-is, so it's not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Most comfortable headset I have ever used.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a lot of headsets over the years. This one however is the most comfortable. I also wear glasses and this one just creates no extra pressure. The sound is crystal clear and really good for games. Build is excellent. The foam cushions are thick enough to for big ears and your ears wont touch the inside of the speaker wall. all in all may be the best headset I have used this far. love it and would recommend oh and a 30 hour battery very very nice. Wireless charging also. Good value all around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great headset.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these since June of 2021. About two weeks ago(October 2023) the side panel on the left side finally came undone. No big deal it can be glued back on. Sound quality is about the best you will get from a gaming headset. Still going strong til this day. Only gripe would be the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless charging

    Rated 4 out of 5 stars

    Great gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read this... They cancel out quite a bit of noise. One of my favorite features is the voice feedback button, which allows me to hear my voice though the headset so I can tell how loud I’m talking. My old headset didn’t have this feature so when I would talk it sounded like I had my fingers in my ears causing my voice to be muffled. The wireless charging is a nice feature. The quality of sound and mic justify the price for me. They are pretty comfortable, I can play for a few hours without taking them off or ears getting too hot. However, what I don’t like about the headset is the durability of the adjustable ‘head strap’, due to it being plastic I can tell it won’t hold up for years. Also, the 7.1 surround button is kind of worthless, all it does is add extreme depth to everything, as well as being very pitchy. Lastly, the mute button seems to be a little difficult to toggle on and off, it take some force to do so, same for the other buttons on the side. I thought the buttons on the side we’re going to be a “tap” style. Needless to say, I have become use to the buttons.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sensory friendly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are SO comfy. I have sensory issues, and hate when the ear pads press on my ears, but these don’t, so they’re perfect for me. Sound quality is great, and it was an easy set up to pair to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Software, Volume control

    Rated 4 out of 5 stars

    It’s an okay headset..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headset itself very comfortable and doesn’t seem to put a lot of pressure on my head. I usually have earrings on and they go right over them which I like. I’m glad that’s the only things I take from this headset. The things I don’t like is the Hyper’s Software which isn’t good in my opinion very buggy couldn’t even customize my controllers. The Hyper Software does let you know when it’s low. I’m new to Hyper products and theses were my first experiences. I prefer Razer software then there’s it’s just bad. The headset only uses the speaker volume from Windows which I’m a little annoyed that it doesn’t use a different audio channel itself but I ain’t bother by it that much. Besides the down sides I still think the headset is still decent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Range, Sound quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    All you need to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHY TO GET IT- Range it amazing and the mic is great. You need to use a EQ(equalizer) for the audio but it really good after that(I used a YT video was easy). Connection is very easy on usb and feel of the headphones is great WHY NOT TO GET IT - Software is basic compared to SteelSeries and corsair. Without EQ the audio is bad and other headphones come better out of the box. The axu is only for mic so you can't use the headphones on a phone. Conclusion- If your using it for console get the SteelSeries artic 1 but if your using it on pc I personally would get them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless charging

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the Razer Nari Ultimate, Logitech G935, Logitech G PRO X, and then this headset, i must say this headset has outshined the competition. All headsets offer a great experience, but if you are looking for ease of use, wireless charging (i can charge using my samsung Qi charger!), amazing battery life and impeccable surround sound, there is not many headsets that will compete at this price point. Would recommend to anyone who is looking for great 7.1 surround sound, long battery life, and wireless in one package without all the fuss of RGB. I mostly play AAA games on PC and listen to music. This headset performs at both levels with excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a pro gamer or an over the ear headphone person. These are good tho! Comfortable to wear for long periods. Good sound and connections.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless charging
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Quality build, average everything else.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great build quality. Sound isolation is INCREDIBLE, I had to turn on the voice monitor to be able to hear myself talk. Sound definitely is clear. But 7.1 is pretty terrible, and the bass does clip. Decided to keep my RIG 800HX which is at the same price point because the bass is much better and my friends said the microphone sounds better on that one. The top selling points of this headset are the wireless charging, which you really don't need and the red LED on the mic that lets you know that your microphone is muted which you also don't really need. Is it exceptional? Not really in any regard other than build quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfy and high quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are solid. My primary use is noise-canceling video calls for work...not gaming. They are extraordinarily comfortable. I can wear them for hours without issues. I wish the monitor gave me a clearer notion of my voice. The noise-canceling makes me sound so loud and deep. It throws me off, but those on the other end say I sound great....like a radio voice. Also, I really hate the power-on delay. I'd rather have an on/off switch instead of a press-and-hold power button. It holds a charge forever. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless charging

    Rated 4 out of 5 stars

    Great Surround Sound for Gaming - 30 hour battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Has amazing surround for gaming (COD) Well balanced sound especially for 1st person shooters 30-hour battery life for all-night gaming -- best out there thus far Can charge the headset with a Qi-compatible wireless charger, other than the wireless charger specifically made for it. Cons 4 buttons on the ear cup are hard to find Headset can get a little uncomfortable after about an hour. Just depends on your head-to-headphone compatibility earcups can get sweaty and find myself having to wipe my ears often

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using HyperX. I've used Turtle Beaches in the past, and lately I've been using my RIG 800. The first time I turned these on and jumped into Rainbow Six, the sound impressed me immensely! Though the lows and some of the highs sounded slightly muffled, the soundstage was amazing (a LOT better than my RIGs). I could locate sounds and differentiate between above or below me with ease and footsteps sounded crisp and easy to pinpoint. This is all with the stereo sound. They are quite comfortable to wear for long periods of time, even with glasses. My ears got a little red and hot, but I didn't feel it until I took them off. Not that big of a deal for me, but maybe for others. The 7.1 I cannot use. It sounds like you're listening through a tin can and I cannot stand it. Plus, it's WAY too pitchy for my taste. That and the slightly muffled sound are the only two reasons I didn't give it 5 stars. Great headset with great stereo sound and wide soundstage! Comfortable and easy to set up and wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    GREAT HEADSET

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great headset has amazing audio mic quality is clear and stays charged all day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great recommendation for anyone wanting a headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend recommended me HyperX as I have been in the market for a solid pair of headphones. I tried the logitech pro wireless and those were good, but my only complaint was that the clamping force got very very annoying overtime. The cloud flight S wireless by hyperX is a solid pick up. Very comfortable, the battery life is solid, and setting it up with the bluetooth adapter was easy enough. Also! The mic quality is very good, definitely better than a lot of other headsets, especially the SteelSeries devices. It was about the same as the Logitech G pro wireless headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless charging

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HyperX products. I had the cloud atlas headphones for over 2 years and they still look and sound as good as day 1, but I wanted to go wireless. I love how these can charge wirelessly. They sound great, look great, are extremely comfortable, and I would definitely buy them again. I also like how the mic lights up red when muted. I have not experienced any audio lag, which was my only concern with trying wireless audio. I have only used these for gaming (Warzone, Valorant, Valheim).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    A solid headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset and wasn’t too sure on how much I was going to like them. After a few hours of use I’m glad I made the decision to purchase this headset. They have great audio, battery life, mic and they’re just comfortable to wear. I highly recommend these to anyone whose looking for a nice yet simple to use headset. I really enjoy the design they use in these for audio and chat control. It’s all one handed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless charging

    Rated 5 out of 5 stars

    Great, Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is awesome, the 30 hours of battery life is the main reason I got this headset and It has been true to its claims. The wireless charging is very nice, I would have never thought it would be this convenient , but Its nice to just be able to set ur headset down and walk away. The surround sound is very good but I only use it for music as it kind of makes gaming sound weird. But the sound quality is very good. Overall would highly recommend this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to start playing games and use during some video conferences while quarantined. It was easy to install and it was ready to use in minutes. The sounds is great and they are comfortable to wear for extended times (1-3 hours). The microphone pics up my voice well and there is no echo or call back from it. It stays charged as well and is easy to charge with the USB cord.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless charging

    Rated 5 out of 5 stars

    13/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset i’ve ever had, comfortable, sound is amazing especially for pinpointing footprints in siege, wireless charging is a new must have for me now! If you have had a hyperx headset before you know the amazing job they do with their drivers and that doesn’t change here. Personally i think these blow the cloud 2 wireless out of the water, these sound almost exactly the same but the flight s has many more features.

    I would recommend this to a friend