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Customer reviews

Rating 4.2 out of 5 stars with 491 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and hands-free capabilities of the Landline Hands-Free Headset with 2.5mm Connection. They appreciate the long cord, volume control, and ability to multitask while using the headset. Some customers have experienced compatibility issues and static, while others find the size a bit large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 491 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Headset not for normal or small heads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works well and the sound quality is good. But it’s a little too big for my head. If the earpiece is on my ear, the other side is on the top of my other ear. I did not expand it at all. I don’t use it a lot, so I’m dealing with it. So if you have a normal sized head, this may be too big for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset flexible uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly for me. Great price. Solves the "what size jack is on my home phone" problem by providing the adapter! With Radio Shack gone, these audio adapters are hard to find. The adapter gives me the flexibility to use this headset on my home phone, cellphone, and computer. I make a lot of my own voice recordings for my business, so this flexibility is a great deal! The adjustable volume control is also a good option. Keeps high or low volume calls adjusted to your listening level. Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Price, Sound quality

    Rated 5 out of 5 stars

    PERFECT!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great. I'm old school and one of the few that still have a home phone. I don't like talking on my cell phone all of the time. I also don't like holding a phone to my ear. So I purchased this for my home phone. The sound is crystal clear. I like the fact that the microphone and headpiece are adjustable. And you have the option to mute the conversation from the headphone. I just clip my phone to my side and go about my day. The cord length works perfectly. The earpiece is very comfortable. The price is right. The quality seems great. I would highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Long cord

    Rated 5 out of 5 stars

    Great headset.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home, I am on calls all day using my landline. This headset is comfortable, with a long cord. I love that you can mute and adjust the volume on the cord.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks a lot for this great review about our Accessories for Hands Free Headset, we are happy to know that it fully meet your expectations, and to know that you want to keep using them. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfortable, Hands-free

    Rated 5 out of 5 stars

    Great for desk hands free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with great sound both from the ear piece and mic. Perfect for office work where having hands free to do other tasks is particularly useful. Built in mute switch allow for quick private talking within the office without having to try and cover the mic and whisper. The arm is adjustable for locating well and head band also adjusts for different size heads. Sound adjustment comes in handy when talking to someone particularly loud to keep from blasting your ear.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jeffrey,

      Thank you for taking the time to leave your review on our Hands Free Headset. We know this headset was important for you, especially if you will be using it regularly. We are glad that you enjoyed its features, comfort and audio quality. If at any point you need assistance, feel free to reach out to us at any time.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfortable, Sound quality

    Rated 5 out of 5 stars

    Nice little, inexpensive headset.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Insignia™ - Landline Hands-Free Headset with 2.5mm Connection - Black and I’ve been quite satisfied with it. The headset is comfortable to wear, thanks to the foam ear pads. I love that it’s reversible, allowing me to wear it on either ear. The sound quality is good, and the in-line volume control and mute switch are very convenient. The noise-reducing microphone is a great feature, ensuring clear call quality. The 2.5mm audio jack provided an easy connection to my landline phone1. However, I noticed that the product has a rating of 3.7 out of 5 stars from 16 ratings on Amazon. Some users might have had different experiences, but for me, this headset has been a great addition to my home office setup. I would recommend the Insignia™ - Landline Hands-Free Headset with 2.5mm Connection - Black to anyone in need of a reliable and comfortable headset for their landline phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Sound quality

    Rated 5 out of 5 stars

    Clear sound & great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for one that I purchased 2 years ago. I used the previous headset daily about 6 hours a day with no issues. Excellent sound quality for received calls and recorded calls. The new headset works as well as the first. Comfortable to wear. I like that it can be used on either ear. Rarely have I found a product that I have been so pleased to use. You will not regret purchasing this if the specifications meet your requirements!

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Long cord, Sound quality

    Rated 5 out of 5 stars

    - Hands-Free Headset Insignia™ Great head-set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, microphone easily adjusts, long cord allows greater distance from phone, sound quality is clear, no static.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Sound quality

    Rated 5 out of 5 stars

    Good basic headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is used for home office and since its a wired set, it connects directly to the handheld phone. We have not found a suitable, cheap, working bluetooth alternative, so we got this and it does get the job done. Sound is clear, people hear us fine and it is comfortable. If you know what you are looking for, this is a great option and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home, and often need to use the phone for client calls and meetings. This headset is perfect, it allows me the have a conversation, and still be aware if what is going on in the house. And the price was.great as well. If I need a new one in the future I will purchase again, and i recommend it for anyone who works from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Multitasking Easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you still have a landline and must pick up or make calls while at your keyboard, this headset is a must. These allow me to continue working without interruption at my keyboard while participating in calls. The volume adjustment tog allows for ease of listening no matter what might be happening on your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Hands-free, Sound quality

    Rated 5 out of 5 stars

    Very impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and ease of use are superb. Easily plugs into my Panasonic landline phone and offers a nice hands-free option. The mic is moveable and the headband is adjustable for easy fit. I'm hoping the life expectancy is worth the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Long cord

    Rated 5 out of 5 stars

    Hard to find headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a replacement for my landline phone for a while. I was surprised to have found it. It does what is supposed to do. Is comfortable and good quality. The cord from the headset to the phone is longer than my last one so I am not always dropping the phone and pulling the headset out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Sound quality

    Rated 5 out of 5 stars

    Nice Headset for a Landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to find a headset for a landline phone these days. This one was reasonably priced, is comfortable to wear and sound quality is good. I use it everyday and it has worked fine for the past eight months. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Sound quality

    Rated 5 out of 5 stars

    very comfortable and sounds clear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is easy to use; just plug into the phone and you're ready to go. Headset is comfortable as it doesn't slip and the microphone has a good range of motion to move it where you wish. Sound is very clear. And the price cannot be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Hands-free

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset fit my landline phone perfectly. I enjoy talking on the phone with this headset and having my hands free to be on the computer or able to walk around the home doing things while being on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Sound quality

    Rated 5 out of 5 stars

    Comfortable to Wear/Great Call Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Insignia headset to replace a very uncomfortable Wantek headset. I WFH as a call center agent, and this Insignia headset can comfortably worn for many hours at a time. And callers have commented that my sound quality during a call is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Sound quality

    Rated 5 out of 5 stars

    Great headset for house phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very comfortable, sturdier than most, easily fits into house phone jacks and is very clear with respect to hearing the other party. It it is a little pricey but good quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with My New Hands-Free Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Landline Hands-Free headset provides great quality sound. The use of the hands-free headset allows me to do other things while talking on the phone which is so helpful during these busy times. I would certainly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Insignia- Hands-Free Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headset because it works well with my wireless house phone, and it's nice and easy to use. It makes it easy for me to talk on the phone while using my free hands to comfortably write, hold a book, and to do other things without difficulty.

    I would recommend this to a friend
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