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Customer reviews

Rating 4.7 out of 5 stars with 171 reviews

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95%
would recommend
to a friend

Customers are saying

Customers highly value TurboTax Deluxe Federal + E-File 2020 (1-User) for its user-friendly interface, reliability, and cost-effectiveness. Many users appreciate the step-by-step guidance and find the software easy to navigate. The e-file feature is also seen as a convenient and secure way to file tax returns. However, some customers have expressed dissatisfaction with the fact that the software only covers federal taxes and not state taxes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 171 reviews
  • Rated 2 out of 5 stars

    Intuit - TurboTax Deluxe Federal + E-File 2020

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to be able to PRINT your state taxes, make sure you purchase the software for Federal AND State taxes!

    No, I would not recommend this to a friend
  • Pros mentioned:
    E-file, Ease of use

    Rated 5 out of 5 stars

    Fast and Excellent for self performed tax return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased CD version with E-file. Easy set up and easy to use. Perfect for individuals seeking to utilize personalized tax deductions. Turbo tax Deluxe can take you thru the many items available for understanding tax deductible items compared to standard tax deduction. Individuals that pay high mortgage interests and high property / school taxes should take advantage of this version of TurboTax Deluxe. It automatically updates tax laws and tax forms needed for filing tax return. Easy to use if you have rental properties or any 1099 type forms. E-file makes it simple and great for secure filing of tax return. I received my return within two weeks of submittal acceptance by the IRS. All done online, no paperwork.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use, Price

    Rated 5 out of 5 stars

    Taxes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax offers in my opinion an essay and simple way to file my taxes. If needed, I have the option to upgrade for expert help from a real person (accountant). TurboTax covers my needs. I use the simpler form, and this year I got an excellent promotion when I order the software from Best Buy. Turbo Tax has excellent customer service, and you are sure that you got a precise tax refund with the highest cash return. I feel confident doing my taxes myself with TurboTax. There more expensive options, but Turbo Tax fits my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo tax

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I have been using it for years and so for it’s been very simple to use. This is the best in my experience

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helps process Tax returns easier

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a year ago and love it! It makes processing my tax return so much easier. It also keeps track of your history so year after year it's faster to process since it holds history.

    I would recommend this to a friend
  • Pros mentioned:
    E-file, Ease of use

    Rated 5 out of 5 stars

    Best Tax Software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for doing your year end taxes. It is specially good for retirees that may only have social security income and a pension or two to report. You can choose to help it guide you along the way so you do not forget any categories that may be pertinent to you or you can go directly to each category that you choose if you are more experienced in this area. You can also send your tax form electronically at the end and usually get it back 2 to 3 weeks. I have been using it for about 8 years and never had a single problem with it nor have I ever been audited.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 4 out of 5 stars

    File your taxes quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is a great way to complete your taxes at home. The program offers the question and answer system for those who are less informed about the way taxes are computed. The system leads you through all the parts of the form beginning with the number of filers, all income sources, all credits such as charity giving or sales taxes. When you have completed entering all the info, the system will then guide you to Efile your return for a faster refund. Turbo Tax has many years of experience in tax prep and is easy to use and very accurate

    I would recommend this to a friend
  • Pros mentioned:
    E-file, Ease of use

    Rated 4 out of 5 stars

    Great software for most users

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software for basic users. The software walks you thru everything you need. From my experience, it works for most tax situations. As my tax situation changed over the years (itemizing at times/standard deductions other times) it worked just fine. Plus you can e-file up to 5 returns with the one license. I don't own a business and can't speak for those type of situations (may do just fine, I just can't confirm from that type of use) but for most basic situations, it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Great tax software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used TurboTax for decades/ It is accurate and easy to use. If you follow the sequence of questions, it is done quickly. Have used it for family that were self-employed with overseas income. The IRS said that we had an error one year. It turned out the IRS was wrong and TurboTax was right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    TurboTax Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax for several years now and find it easy to use and well worth the money. I love that it saves your information and can easily import documents and remind you of past deductions. I recommend this product to everyone I talk to about tax software.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Turbo Tax 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Turbo Tax Deluxe for years. It is a wonderful product, easy to use, step by step deductions and instructions. I enjoyed being able to transfer data from the previous tax year... it saves time. The accuracy is on point.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! First time using Turbotax in yrs. I usually use the other program, not any more. This Turbotax program was great to use. Easy to use, ask all the right questions for my situation and filing was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Nice and simple tax software.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple tax software. I buy this every year and helps guide me through the process. I haven't used this one yet but I have been buying the same turbo tax every year and it has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    My tax manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product with step by step instructions to professionally prepare your taxes without any mistakes and gets you all the deductions you qualify for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have yet to be audited, so that's good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well for taxes, I've been using it for years. Pro- I have yet to be audited, so that's good. Cons- It's a slow loading/updating, the font size is small, half the explanations have me just Googling the info due to being lacking, and it always freaks out about HSA stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbotax is easy to use and priced right. I have used it for several years and it stores everything from previous years. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Price

    Rated 5 out of 5 stars

    It’s Turbo Tax!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use TurboTax! Inexpensive and accurate! All the deductions and always current forms etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2020 Tax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for years, easy setup and works well with other software, and brings in information from previous years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good tax software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is simple to install, up to date on tax laws, and simple to use. Good tax filing software at good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MRS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Turbo Tax. The process is easy. All you need to do is answer the questions. I tell my friends how easy the process is. I'm a repeat customer of this product for years. I use to buy this at Walmart until they switched to H+R Block only. Once it's stored on your computer the next year is easy. I never have any problem with my taxes. I file the 1st week available to the IRS and within 2 weeks the money is deposited into my checking account.

    I would recommend this to a friend
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