Customer Ratings & Reviews

Wish I bought one sooner. My floors have never been cleaner and it gets under the couch and bed. I just got the combo mop vac without the bin, the person that helped at Best Buy said I wouldn’t be able to buy the bin separately and was very sure of themselves to the point of being unhelpful and almost convincing me not to buy it. So I looked it up and in 2 seconds all my doubts were erased and I bought it and would do it again.

I love the iRobot vacuum but best buy costumer service horrible. Be aware they will never answer and never help with any issue

Purchased this product and was quite surprised on how it functions. Mapped area was change due to Christmas tree and it found its way around when the barrier was aced in front of the tree. Still dicovering its capabilities. Easy set up and recommend emptying after each use.

I held off a couple years as didnt believe would work well. I was wrong as my wife wanted one so i gave in. It is fantastic for vacuuming and moping. Also very easy to use. Love my robot vacuum

Amazing and so handy for busy people.. my apartment never looked so clean. Highly recommend

Much better than I expected I mainly use it for the vacuum not the mop but it sucks out a lot of dirt!!!

Very cool and smart vacuum cleaner, collects garbage very well. Easy to operate from phone, easy to clean, my best purchase.

Took a few times to get the clean route done to my satisfaction but after that its all good to go. Had my tech savvy nephew assit. Now it is easy peasy.

The wheels are not replacble, my window blinds rope got caught up in the roomba. There is no way to untangle tag, except to cut off the rope

So far so good! Works fantastic and mops! Love this!

Excellentproduct,peace of mindto keep my house clean

iRobot Roomba Combo i5 Robot Vacuum and Mop Registering and Pairing Issues: After charging the Roomba, I had difficulty setting it up because of two separate issues. It took over 20 minutes to receive the first verification email when I tried to register it with the app, and since it gave me the option to “send email again”, I clicked on that a few times. Finally it sent all of the emails at once. So, be patient – it may take a long time to get that email. Also, the app kept saying it could not detect my Roomba. I went through the steps several times with no results. Finally, I looked on the Internet for troubleshooting advice. Nothing on the iRobot site helped, but I found a lot of forums stating the same problem. Even though the instructions say that putting the Roomba on the charging dock will wake it up and the lights on the Roomba came on when I did that, I had to press the power button once before the app could detect it. Installing the Combo Bin: Make sure you scan the QR code on the “Activate your Combo Bin” card during installation. I have read in several Troubleshooting forums that if you miss this step, you may have to start over from scratch. Mapping your Home: Completing a mapping run is a lengthy process. With this model of Roomba, you can only save one map on your app, so make sure you include every room in your home. The first time, I only mapped part of my house (I had some doors closed, thinking I could add them later, but you can’t do that.) I had to delete that map to start a new mapping run. For some reason, I had 4 failed attempts at making a new map, but it was successful on the 5th try. Each attempt took between 3.5 to 7 hours, so it took me 3.5 days to get my house mapped. Keep your lights on in every room so Roomba can “see” landmarks. Pick up dog toys and anything else on the floor during the mapping run. Roomba will not clean while doing a mapping run, but it completes the mapping run faster that way. After the mapping run was complete, the app had set up dividers to separate areas that it thought were rooms and there was a label on each area called “Unnamed Room”. Because I have an open floor plan, some of the rooms were divided differently than how I wanted, so I edited the dividers. You can delete dividers you don’t want, move dividers, rotate them, and add new ones. After you get the rooms divided how you want them, you can edit your room labels (Living Room, Dining Room, Den, Kitchen, etc.) Both of these tasks were very quick and easy to do. Dust and Mop Bins: The Roomba Combo i5 comes with 2 bins. One for vacuuming and a Combo Bin for both mopping and vacuuming. Use the correct bin for the correct job. You can set up the app so that Roomba will return to the docking station when the dust bin is full. You will receive a notification telling you it needs to be emptied. After you empty the bin, and replace it back in your Roomba, it will automatically resume the current job. Vacuuming: You may choose one or more of your labeled rooms, or “Clean Everywhere.” I wanted to see how my edited room dividers were going to work out, so I chose “Dining Room.” The Roomba left the charging dock and went straight to the dining room and began to vacuum, deftly moving around the 28 chair and table legs. It also did a very good job at cleaning corners. Next, I set Roomba to vacuum one or two rooms at a time. The Roomba did a very good job. After each session, I could look at “History” on the app and see how long it took, how any square feet were vacuumed, and it showed a map of my home with green coloring in the areas that were vacuumed. It covered every bit of space that it had access to. I was very impressed. When the battery became low, it returned to the docking station and showed on the app that it had a low battery and would return to the base to recharge. It also told me how long the Roomba would be recharging before resuming the current job. The app gave me the option to end the session, but I let it continue. After the allotted time for recharging, the Roomba automatically left the docking station and resumed vacuuming. Mopping: Because I mapped my home, I was able to keep carpeted rooms separate from my wood and tile floors. Swap out the vacuum dust bin for the mopping Combo bin filled with water or a cleaning fluid from their approved list. Roomba automatically recognizes that you are going to do a mop job. Start a new job, choosing the room(s) you want it to mop. The Roomba vacuums while it mops, which is nice because that means you don’t have to vacuum first every time you want to mop. It did as well as expected. There were some spots in the kitchen that did not come clean, but that was only because they needed a little elbow grease to scrub them clean. However, it is nice to only have to go back and clean a couple of spots instead of hand mopping the entire floor AND cleaning the spots. PROS: Once you have it set up, you can send your Roomba on a job and forget about it, unless the dust bin gets full. The Roomba lets you know when the battery is low, the dust bin is full, or if it gets stuck. You can set up vacuuming schedules and can include one or more specific rooms in your home, or you can have it vacuum your entire home. Roomba learns your rooms better the more you use it. You can pause your Roomba and resume it later. If the battery gets low, the Roomba re-docks, charges, and then resumes vacuuming. Using History, you can see the areas vacuumed, the square footage, and how long it took. Connects with Alexa or Google Home so you can use voice commands with Roomba. Automatically updates new features with WiFi. Navigates well around obstacles and barriers and does a good job at cleaning corners. CONS: * Set up instructions were lacking some important points. Registration verification should not take such a long time to send an email. * The mopping feature is equivalent to sliding a mop across the floor with only a little pressure put on the mop (basically, the weight of the Roomba), so it won’t clean spots that need some scrubbing. * It took me 5 attempts and 3 1/2 days to complete a new Mapping Run.

I love this as a vacuum, so let me explain my 3 star rating. As a vacuum alone, I would give it 5 stars. As a mop, I would give it 1 star. So I averaged it out to 3 stars. Now to the details. Once you download the app, setting up the vacuum isn't too hard. There was some difficulty initially connecting to the vacuum. The app said it was supposed to set up a network that I was supposed to connect to but it never appeared. I was stuck on this step for a while, and I couldn't seem to get out of it or wasn't presented with any alternatives. So I close out the app and restarted the process. It then connected directly to the vacuum and setup was easy after that. On Wheels (that's the name the family gave it) initial run, it learned the house and created a map. Really cool. You can view the map of the house in the app, and then you can set up different zones and name them (kitchen, living room, etc.). Then you can program it to either clean everything or concentrate on one or two areas. Love it. As for the effectiveness as a vacuum, it's awesome. My floors have never looked so clean. I have a dog and a cat, so pet hair is around constantly. With Wheels running around the house a couple times a day, there's very minimal hair on the floor (if only Wheels could get my couch...). It even effortlessly goes over the transition to the bathroom, does it's thing, and gets back out. So far, no issues with Wheels getting lost or not making it back to the base, which I experienced a while back with a previous model. Looks like my regular vacuum is going to get neglected.... Now for the bad. The mop feature is basically useless. First, it barely holds any liquid, and it comes out pretty fast. So it was nowhere close to having a wet mop pad for even half my house. Second, even if it did hold more fluid, I still wouldn't use it because it actually makes the floor worse. Streaks everywhere. I tried just water, a mopping solution, and Bona hardwood floor cleaner. Nothing really worked. I think it's difficult to make a mop out of this because there's very little weight to apply the pad to the floor. So I liken it to just lightly dragging a wet rag on the floor behind it. I definitely will not be using the mop feature. So I would definitely recommend getting an iRobot Roomba, but save yourself some money and forgo the mopping combo model. It's not worth it.

The iRobot Roomba Combo i5 is a robot vacuum that offers a little extra (as one might surmise from the "combo" in its name) - it has the capability of mopping. Whether this translates to a truly upgraded robot vacuum or not, though, is difficult to say. On the positive side, the setup process is very similar to the i3, meaning it is fairly straightforward - of course, with the exception of having to set up the mopping bin. Unboxing was similarly straightforward and pleasant; I appreciated the lack of excessive plastic packaging. The woven top is a nice aesthetic touch and makes it look slightly less cheap and toy-like compared to the i3. I find that Roombas and other robot vacuums (my main experience is with Roombas and Ecovacs) are best for maintenance cleaning but struggle to deep clean, and the Combo i5 is no exception here. It does a good job of keeping my place generally clean, but since it struggles to navigate the edges and corners of rooms and can have difficulty picking up larger messes, it's hard to recommend it as a replacement for a decent manual vacuum. That said, I was pretty pleasantly surprised to see how well it handled pet hair given that certain robot vacuums can suck (hah) at it. I have two cats and both are hairy little monsters, so I consider this no small feat. The app is just okay, I find that it's a bit clunky but being able to start and stop the Roomba with Google Assistant or Alexa is convenient. The battery life is similar to the i3 and it is ample enough for cleaning my entire downstairs (downstairs bathroom, living room, kitchen, and entryway) with battery to spare. Emptying the bin isn't a massive pain and it can usually do one or two cycles before needing to be emptied. All of that aside, there are some big drawbacks. I had these issues with the i3 and my previous Ecovacs, so I have come to accept these as a part of robot vacuum life. They are still worth noting though, especially if any of these are dealbreakers for you. One is that it needs to be babysit quite a bit. The i5 and i3 tend to get stuck on furniture legs - both get stuck on my laptop table, for instance, which has legs that are about 1.5" tall. You need to move all objects out of the way lest they get stuck on them, too - so wires, toys, and so on all must be off the floor. Essentially, you have to babyproof the room; even things like blinds strings will be an issue if they are within the Roomba's reach. For my home, because the i5 consistently gets stuck on the same furniture, I have to handhold it and watch it to make sure it doesn't end up stuck in the living room with a dead battery and a half-done job. This leads me to my next point... It can be inconvenient. The mopping feature is nice, but it won't replace a real mop and you must switch the dry bin out for the mopping bin to mop. The mop can't be used on carpet and has no way to lower or raise the mop part. If you, like me, have parts of your area that are carpeted, you have to somehow block the Roomba off from the carpeted areas, let it vacuum and mop, and then swap out the bins. It's more work than just using a Swiffer or similar mopping solution. The Roomba also cleans decently, but not well, especially along walls and corners. It tends to bump into objects, which is frustrating to watch (and if you, like me, have issues where the Roomba needs to be micromanaged...you will spend a good chunk of the time spent running it being mildly annoyed). The smart mapping isn't perfect and if it fails, you'll need to restart from the beginning. It also is fairly loud, so if you have nearby neighbors you will not want to be running this at 4 am. Overall, the Combo i5 is somewhat gimmicky but useful for light and maintenance cleaning. I would hesitate to recommend it to anyone hoping for a convenient one-stop-shop for cleaning their floors, but it's not a bad buy for someone who is familiar with the limitations of robot vacuums and is okay with having to swap out the dry and wet bins, or simply has no carpet. There is certainly room for improvement, but the Combo i5 isn't offensively bad in any way.

The Roomba i5 Robot Vacuum is a power little unit. I own robot vacuums from both Samsung and Bissell. They were ok units, but Roomba blows them out of the water. I guess there’s something to be said for going with the original at the end of the day. The first thing you need to do is download the Roomba app. You will need this to set up the vacuum. Then you want to load the machine from the box. You will need to find a spot in your home for the “home plate” to be. The instructions (included) show the idea measurements for the clearance so the vacuum to operate smoothly. I did have issues with syncing the vacuum with my Android phone. I tried several times to get the app and vacuum to connect. After so many tries, the app will then offer you an alternative method to connect. That’s what I ended up using and it finally worked. The battery life is strong. My other robot vacuums would peter out about halfway through a cycle. This robot must be related to the Energizer Bunny, because it kept going and going. It almost ran too long for me. I kept waiting for it to quit or to need to be emptied. I finally had to go and check it. It held a lot of debris crammed in the cup. It even picked up larger debris that my normal stick vacuum wouldn’t pick up. I finally put the machine back on the home plate to charge. I want to say it ran a couple of hours before I sent it home. I tried to resume the job the next day. Unbeknownst to me, the Roomba knocked over a broom that was in the hallway and got stuck on it. I heard it beeping from the other room and couldn’t get to it right away. Eventually it shut itself off. The app didn’t send a push notification or anything letting me know the issue. This unit is powerful and attractive. It does a great job for us.

The iRobot Roomba i5 has some notable positives, making it a reliable choice for automated cleaning. The auto-mapping feature in the app takes a while to complete (about 3 hours in my experience on a ~1000sq ft level of my house) but it was well worth it. It excels at cleaning on both carpet and hardwood surfaces, providing a thorough and efficient clean on different floor types. Being able to schedule frequent cleanings with this Roomba has been helpful in keeping on top of vacuuming and mopping. As a dog owner whose Australian Shepherd is in shedding season, this robot vacuum has been able to keep the dog hair tumbleweeds at bay. Battery life was pretty solid and the Roomba is able to automatically align and dock itself on it's charging base to charge when needed. However, there are a few improvements that would elevate this robot vacuum. The Roomba i5 lacks advanced obstacle detection, occasionally getting stuck on furniture or other objects. This in combination with a lack of live mapping meant I had to search the house and free the vacuum when it got stuck on an obstacle rather than relying on real-time tracking from the in-app map. I ended up having to do a sweep of my house for obstacles each time before the Roomba ran its cleaning program. Furthermore, the cleaning time seems longer compared to some other more expensive robotic vacuums I've used in the past, which may be a drawback if you're looking for quicker cleaning sessions. Overall, the Roomba i5 is a great entry into the robot vacuum space at its price.

The Roomba iRobot 5i (Robot Floor Sweeper and Mopper) i received the Floor Roomba iRobot 5i connected and was anxious to try it out. We have six rooms in our downstairs. The living room, dining room and a bedroom have hardwood floors. The bathroom, kitchen and the pantry all have vinyl flooring. I have not tried the Roomba upstairs which has two bedrooms with hardwood floors and a bathroom. The first thing I did was to download the app from the App Store. The IRobot connected easily through the iRobot app and it was ready to go to work. The iRobot comes with a charging station to charge its battery. Setting up the charging station with the iRobot was easy and convenient. Mine is tucked away under an end table and out of the walk ways. The phone app controls the settings on the iRobot including starting the machine. The iRobot mapped out the room as it swept. It even fit under the couch and chairs and picked up the dust underneath them. It is an extremely efficient machine that runs quietly and the lasts for a long time. A great addition to the package is the mop attachment. I couldn’t find in the app or papers that were with it about the mop attachment but figured out how to attach it when I emptied the housing compartment for the dirt it picked up. It was easy to connect it and I used it to damp mop the kitchen. It did not make everything wet and swept as it went. While the mopping function performed adequately, I would not recommend it for deep cleaning but it was good for a quick spot cleaning. I would give the Roomba iRobot 5i a five-star review and recommend it for general cleaning.

This product is doing effective vacuum and mop . But the mapping feature for this version not efficient and worthy. Sometimes the robot get stuck under tables and not returning to home. Also I can see the bin full error for just half filled bin . I feel they might corrected these inconveniences in the upgraded series products.

This Roombo combo i5 vacuum and mop is a great machine for putting aspects of your home cleaning routine on auto pilot! Whether you would prefer to use the mop for maintenance vacuuming followed by wet clean-up work or have the vacuum component handy to keep the heavier accumulation of dirt down in your carpets, rugs, and all other surfaces, this Roomba has you covered. This model makes more sense for my use case than the package that includes the self-emptying tower with this Combo i5 Roomba given the tower is not compatible with the combo mop attachment for-self emptying. So, I would say that if you are having misgivings on which one to go with, I would say get the self-emptying tower model if you are going to have the vacuum-only component swapped in more than 75% of the time. Otherwise, it really isn’t that difficult to just empty the collection bin on the Roomba yourself once it gets full! As with other Roombas I have owned in the past, set up on this machine was incredibly easy. Downloading the iRobot app and scanning the quick start QR code on the quick start paperboard guide in the packaging takes you through all the aspects of setting up this little clean up machine step by step from advising you on how to assemble the home base charger and drip tray to getting you started on sending the Roomba out on its first Smart Mapping mission around your home. This task is crucial in order to assure that the Roomba gets a good idea of its surroundings and you as the owner are able to set up and edit the smart map according to areas you might want extra emphasis on cleaning or just want to have the Roomba leave alone completely. This first Smart Map run does take a while and the Roomba will not be cleaning during it; the Roomba will just travel around and map out rooms and obstacles. I left the Roomba in the format it came in out of the box which has it set up for vacuuming while it ran across the whole house mapping including on our carpeted floors. This process for our 1300 Square foot condo took a little over 3 hours including a pause to charge itself up given that it came out of the package with only 20% or so of a battery charge. So be prepared to give this machine ample time for set up, charging, and completing its smart mapping run so that you can enjoy all of its tremendous benefits! The combo bin that allows the Roomba to vacuum and then mop in one go is truly a genius thing that does wonders for our hardwood and linoleum floors. It would be silly to expect this machine to handle the rigors of mopping up heavy mud or other dense, excessively soiled or piled-up messes, but the clean-up of just regular day to day or week to week accumulation is where this Roomba stands out as truly ingenious. In this set up, you just need to be aware to empty to the vacuum collection bin when it gets full (the app notifies you) and also you may need to check the mop pad once and a while and give it a good rinse to make sure it has picked up and packed any larger particles into the mop pad fibers. All of this said, I just love this attachment and the fact that I can just use water as part of the mop routine! I still use a Swiffer for when we have heavier soiling or want to implement a cleaning agent as part of hardwood floor maintenance, but I am enjoying just using water in the Roomba! It fills up easily right from your tap and it also will notify you when the water is getting low. iRobot does sell a very reasonably priced cleaning solution concentration called Braava Jet Hard Floor cleaning solution concentrate in case you are interested in getting some factory compatible cleaning solution for the Roomba! A couple of tips and borderline cons I would mention about this Roomba model. First off, if you are going to use the combo bin with mop function, ensure that your home base charging station and drip tray for the Roomba is set up on a hard floor surface and that it does not have to travel over any carpets to start its mopping function. I noticed that when the mop pad is pretty sodden with water, it can take a long time to dry and the last thing you want to do is have your Roomba drag a wet mop pad over your carpeted floors to reach its mopping destination. Another matter of issue with the charging station and drip tray is it seems to like to move around a lot on my hardwood floor, so I may be getting some extra tacky anti-slide feet from 3M or something to stick onto the bottom so it doesn’t get bullied around so much by the Roomba when it comes on and off of it. The next tip and borderline con I would mention is the smart map set up on this particular Roomba model has been annoying. I have had Roomba’s in the past like the J7+ that were a breeze to set up and appeared to have perfect accuracy on the first try of getting the layout of our home. Additionally, it obeyed the boundaries I set in place and never wavered. This i5 Combo has been rather refractory in this process and I even had to swap in the vacuum bin and send it on a brand-new mapping run in order to get it to have a more accurate picture of my home. A tip before you set it up for its mopping function by swapping in the combo bin is to ensure that you send it on some “dry run” vacuuming missions to each of your designated hard floor surfaces to ensure it actually understands and accurately gages the boundaries. I was horrified when my Roomba was mopping and it suddenly jumped a boundary and started dragging it wet mop pad over my carpet! Yikes. I got that boundary line figured out and haven’t had issues since, but just be aware that there might be some trial and error to this process. Overall, I think that this Roomba i5 Combo delivers exactly what I would expect and more for a product making these promises at this price! It offers the means to maintain a clean home and with a little time spent getting it dialed in right, can save a lot of manual labor hours for maintaining the cleanliness of your floors!

I have purchased a few very good iRobot Roomba Robot vacuums in the last ten years or so. I have been very pleased with the quality of the units and the jobs that they have done. I have been amazed at their accuracy in mapping the areas to be cleaned and the efficiency in the patterns that the Robots have developed to perform their extensive cleaning routines. When I saw this iRobot Roomba Combo i5 Robot Vacuum and Mop, I was excited to try out a model that did mopping as well as vacuuming. So, when the Combo i5 arrived, I hurriedly read the minimal instructions on the Getting Started card, downloaded the current application to my cell phone, then went about locating an appropriate place to stage the unit. Because the Combo i5 does mopping as well as vacuuming, the instructions say to locate the Home Base charging station with the Drip Tray installed onto a hard surface floor, near a power outlet in an unclutter area with plenty of clearance and with good WiFi coverage. I was hard pressed to locate such an area, since half of my floors are carpeted and the majority of the hard floor areas don't have available power outlets. I ended up deciding to place the charging station in the guest bathroom between the pedestal sink and the toilet where I have an available outlet and just enough clearance to meet the Getting Started card's called clearances of 1.5' to the left, 4.0' to the right and front of the charging station. At least it is in a position that no one will trip over it and it is in close proximity to my mesh WiFi unit, though this is not the most desirable of locations. I placed the Combo i5 Robot onto the Home Base and let it charge. I used that time to pick up items such as shoes, boxes, cords, and loose rugs and fringe that might impede the iRobot's progress in mapping the area. In a while, the Combo i5 made a sound to let me know that it was ready to complete setup in the iRobot application. I had no trouble connecting to the Combo i5 with Bluetooth and WiFi and it took very little time to complete the setup in the application. I gave the application premission to use precise GPS positioning. Now it was time to let the i5 do a mapping run. With my other iRobot units, mapping usually took about 45 minutes to an hour. With this Combo i5, it took over 4 hours with the i5 returning again and again to the guest bathroom, seemingly to get its bearings again and at least once to recharge. It also seemed to go over the same areas in the different rooms and after multiple times it still ran into the same table and chair legs, not seeming to actually learn the layout. The mapping session had taken so long that I let the Combo i5 charge overnight, as it was too late in the evening to go on. The next day, I went through the application to set boundaries and to name the rooms on the map that the mapping exercise had created. This had a slight learning curve. One day before setting up and running the i5 mapping, I had my current robotic vacuum from another brand do a full house vacuuming. I wanted to see what the i5 could do in comparison. Once editions to the map were completed, I let the Combo i5 run a full house vacuuming program. It took over two and a half hours to complete. The paths it took seemed repetitive and not logical, with a whole lot of bumping into unmoved furniture going on. Again, the i5 returned to the guest bathroom multiple times, not to recharge, but to seemingly get its bearings. I was not happy with what I was seeing. None of my other robotic units had had this kind of difficulty. I was loathe to allow it to carry a container of liquid for mopping, if it were to have this kind of navigation problems. I don't want a wet mop on my expensive carpet. The one bright spot was that when I emptied the i5's container, there was an incredible amount of dust and debris in it, especially for a floor that had just previously been vacuumed. So, it definitely has the power to do the vacuuming job well. Maybe the software needs an update or maybe I just need to allow it to map again. Whatever the issues, I was not impressed. From this experience, I would not suggest this Combo i5 model to a friend or family.