Customer Ratings & Reviews

I’ve been using the iRobot Roomba for a few months now, and it has truly transformed how I keep my floors clean. The navigation is impressive, as it moves seamlessly between rooms, under furniture, and around obstacles. The cleaning power is fantastic—picking up dust, debris, and pet hair with ease. I also love how it can be controlled via the app, allowing me to schedule cleaning sessions, monitor its progress, and even control it remotely. The only downside, and it's a minor one, is the charging process. Sometimes the Roomba struggles to find its charging base if it's too far away or if there's a slight obstruction. However, this doesn't happen often, and when it does, it’s a small inconvenience compared to the overall convenience of the device. Overall, I highly recommend the iRobot Roomba for anyone looking for an effective, time-saving cleaning solution. The minor charging issue doesn’t take away from the overall experience—it’s still a game changer!

My house is mostly wood and tile and it was getting to be a pain having to sweep a couple times a week. This is my first Robot vacuum and it is awesome! After its initial setup, which was easy, it has a map on the app and I can label the rooms, set up no go zones, set schedules to clean, how good to clean. It reminds me of when it needs maintenance, which is very minimal. Does great on wood, tile and carpet. The Bad...Every so often it fails to charge and the battery drains and it disconnects. Sometimes its dirty connectors and they need to be wiped down, sometimes it misaligned itself and it has to be picked up and set back down right. Not a bad problem considering how much time this thing saves me.

This is our second iRobot vacuum, but the older version actually seems smarter than this one. Yes it detects some cords and avoids objects, but that prevents it from doing a thorough cleaning of our space. The older model cleaned edges better because it went back around all of the perimeter at the end. The emptying is very loud when it returns back to the base and frequently gets clogged. The sensors for charging need to be cleaned frequently or it won’t charge on the base. I love that it will do some of my daily vacuuming, but I typically still need to get the Dyson out to finish the job.

Great product overall. Only issue I have is that the brush spins so fast that it will knock debris out of its path instead putting it in front to be swept up as designed. Also charging connections get dirty very easily and have to be cleaned before it will charge properly.

Worked great for first two months. Has been inconsistent since. Does not reliably charge. Battery life was approx 45 min at best. Takes 5 hrs to vacuum upstairs and charge. Am returning to Geek Squad due to failure to charge for second time.

Worked great until it failed after about 15 months of light duty. Could no longer reliably attach to the base to charge and wouldn’t charge to completion when it did. We cleaned the connectors and everything to no avail. Thankfully we had the Best Buy plan for it.

Cleans well, but has constant annoying issues. It mapped the house well enough, but then when it cleans it occasionally misses entire areas of the map- even after rebooting. Deleting the map and sending on a mapping run generates the same map. It'll clean well for a couple days, then start skipping half of a room again. Constantly has issues on the dock - I clean the charging contacts and dust bin, but then it says it can't charge, or check the bin sensor just a couple days later. A few specks of dust should not affect a vacuum this much - it's a vacuum, it'll get dirty. If I had this to do over again, I would have paid more and bought a Roborock.

Constant getting stuck and now it won’t charge at all. Completed waist of money.

Junk works 4 times. Stopped charging. Gets all clogged up.

I was really exited about it, its a neat thing to have, it works but sometimes it doesn’t charge.

Poor product. We have had several floor cleaners amd this was the worst one yet. The eye on the front docks at an angle and cant read the QR code. That means it wont charge and empty without assistance. Maybe I got a lemon.

Purchased this model and a shark. The roomba constantly has issues where it will not charge. This model also uses disposable bags to store waste instead of empty-able bin.