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Customer Ratings & Reviews

Your price for this item is $399.00
The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1620 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Roomba j7+’s cleaning performance, ease of use, and especially its advanced mapping and navigation features, which include impressive obstacle avoidance. However, some customers note that the robot is quite loud during operation and emptying, and that battery life could be improved. A few also mention concerns about suction power and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 114 reviews
  • Pros mentioned:
    Ease of use, Mapping
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robot. It’s super easy to set up. The robot makes a map of your house. Each room you want cleaned and the ones you don’t. It takes pictures of the obstacles each cleaning session and sends them to you. The one drawback is bags. But it’s self emptying and self contained. I’d give it 10 stars if I could! It is a little loud but not any louder then an upright vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    "Rex"Loves Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Rex" gave me this iRobot for Christmas provided I keep him in good supply of Bones! It is easy to set-up and it I love how it Docks to Recharge & to Bag the Dirt. Its the Cat's Meow if you have any 4-legged indoor friends - really pickups the hair. I tell Alexa every morning where to run Roomba - Love This Machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba in Action

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with QR codes. The app is easy to use and roomba works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not great with pet hair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product not great with pet hair. I purchased this product and initially seemed to do ok. It tangles pet hair and leaves behind even on hard surfaces after pulling out of carpets. Customer support was great and actually sent replacements. Unfortunately They didn’t do any better and missed my return window. Easy to use and set up. Would recommend to homes without long hair dogs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping, Navigation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Robot Goodness

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot j7+ builds upon a long history of innovation. Setting up the robot was very simple and took less than 5 mins before the robot undocked itself and started mapping the house. I have over 2300 sqft for the robot to clean. I decided to place it in the middle of the house to allow it enough room to clean half and recharge the. Go clean the other half. The mapping took 2 times to be really accurate and be able to speed along, the first time it will constantly bump into objects then adjust. Once it had the memory mapping down it went quickly and cleaned effective on my tile floors. It even went of the kitchen. And laundry room rug runners with ease. How’s the avoidance? It literally would stop before getting to the cords and make its way around! No more hazards having to worry about. The post robot cleaning phase was really nice as it emptied itself into the base station which was very nice and easy to collect and toss. In the end the j7+ model is a leap forward in the iRobot lineup! I can imagine not having one it just makes life that much better! Side note: The App is fluid and very helpful, it clearly shows you the house area map robot has made and informs you of robots actions!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    little cleaning buddy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first I didn’t think i’d ever need one of these robot vacuum, but after I finally had the chance I love this little robot roaming around my house and collecting dust I didn’t think I had. unboxing experience was fairly simple it’s labeled by number to kinda of guide of what to open first, doesn’t have much, you will have the power cord and an extra small filter. not sure if it’s just my packaging but the box came with two manuals but none of the paper came with instructions manual to tell me what’s in side of the device to give me an over view or to teach me of how to install or disassembled the roomba vacuum, no instructions to guide the user to download the app either, but those are some useful things that other people might not be aware of what to do after finally decided that the box really didn’t come with some kind of instructions I just went ahead and downloaded the irobot app to setup the irobot j7+. the setup experience was also an issues, the app wasn’t recognizing the device or it will lose connection, I know it’s not my wifi I have great internet at my home with zero problems on other devices. speaking of the app the experience is great, it’s easy to use from creating setting to set which day you want the roomba to clean to or just to see how roomba is doing as well. I enjoy the app it gives you so much information about the vacuum from battery life to starting the job, the app will also keep you posted if anything wrong with the roomba, but the biggest highlight about irobot app was mapping the environment this could take some time, since the roomba will have to move and scan around the floor of your home, specially by having a bigger home this could take a little while, irobot app also have an option to do mapping run, it’s main purpose is to cover more ground in less time, once it’s done you will be able to even name certain section of your map so you can program the roomba to which section you want the device to clean. amazing stuff right there! seeing the map of my home after cleaning cycle helps me understand which area the roomba been, you also have the ability to create zones on the app once you have the layout of your home, you can pick specific location where you can close so the roomba won’t bother going at all. or how much in the space you want the device to clean. roomba definitely collected a good amount of dirt/ dust than I expected to, just some area that usually put out of reach for me, or sometimes feeling lazy going down to vacuum some lower area, i’m satisfied of what i’m experiencing so far. instructions did say that it’s recommended to have a great amount of lighting when using the device, so if suggest to stick with that, and to help the roomba to read your floor layout a lot faster. at the end of each run the roomba will return to its base station when the battery is low or done cleaning. the j7 have the ability to empty the container to transfer it to base station, this process can get pretty loud when it’s extracting dirt off the roomba itself. issues that you might encounter with the roomba are having too much hair stuck in the bottom, but no worries it’s such an easy way to uninstall and install back the parts when cleaning the device. overall i’m very satisfied with irobot j7+ the issue of not having manual instructions for setup right at the box wasn’t as great. issues of getting disconnected through the app also not a great thing to encounter, but when it works irobot j7+ is an amazing piece of tech to have in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Navigation

    Rated 5 out of 5 stars

    Hazel my Super Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to myself & I love it. It was easy for me to set up & to get going. I named her Hazel from the old housecleaning lady on an old sitcom of years gone by. Hazel cleans well & moves around things she comes in contact with. My dogs toys, or a cord I left. She gets under furniture & if I didn’t know better I would think she was human. She does my linoleum & carpets going from one to another. I truly like that she even dumps it. I am very please with my Xmas gift to myself & I have shared with all my family about Hazel & the excellent job she does.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Saves me time and frustraition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is mostly wood and tile and it was getting to be a pain having to sweep a couple times a week. This is my first Robot vacuum and it is awesome! After its initial setup, which was easy, it has a map on the app and I can label the rooms, set up no go zones, set schedules to clean, how good to clean. It reminds me of when it needs maintenance, which is very minimal. Does great on wood, tile and carpet. The Bad...Every so often it fails to charge and the battery drains and it disconnects. Sometimes its dirty connectors and they need to be wiped down, sometimes it misaligned itself and it has to be picked up and set back down right. Not a bad problem considering how much time this thing saves me.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Navigation

    Rated 4 out of 5 stars

    Nice addition for weekly upkeep in a busy home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this a 4 star because I haven’t used the mop feature yet. Set up was simple and it keeps the floors vacuumed. Gets in the corners too. Great for weekly upkeep but not for deep cleaning. Crosses thresholds just fine. I use mine for hardwoods and tile. I bought 2 because they were on sale for $230.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Roomba for a rest for you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! This makes such a difference for us for our home maintenance. It is a little loud so I recommend using it either when you aren’t home or when you won’t be bothered by the noise. Easy to setup and works off of your phone. Love the programming features too.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. The app is easy to use and set up and doesn’t really good job cleaning up. I’m glad I got it. It helps a ton.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Prefer Roomba Over Neato

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Roomba. It's easy to program and does a great job of cleaning my floors. The automatic dirt disposal makes it sound like a rocket is taking off, but it's a great feature to have. Prior to purchasing this Roomba, I had a Neato robot vacuum, and I must say I much prefer this Roomba to the Neato because the round shape of the Roomba doesn't scuff up my baseboards and furniture like the Neato did. The compact style of this product is also a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatest vacuum ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents as a gift. They are elderly and are struggling to keep up with the house cleaning chores. It was super easy to set up. Right out of the box we downloaded the app, connected to it and started it on its way mapping the house. It ran for quite a while with the charge it came with. When it ran low, it took itself right back to the base, paused the mapping and started charging. Once charged, it came back out and finished its duties! I’m so jealous I now want one for myself!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Makes daily cleaning easier.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to schedule. Keeps house clean from pet hair and dander. I love my Roomba.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Nice robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, very easy to work, very good cleaning.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with rumba , easy to operate and does an excellent job ,

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Ease of use, Mapping

    Rated 5 out of 5 stars

    ROOMBA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Very awesome cleaning abilities and great maping features with keep out zoones that are very useful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Life changer on hard surface with a big dog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built-in detection of obstacles and avoidance is top notch. My i7 would regularly get stuck and just give up. I would have to hunt it down always found it with a dead battery. The j7+ has yet to fail at doing its full job and then returning for charging to the base. Don’t have to go find it like the i7. iRobot really upped their game with this model and it performs really great. This model is much quieter than my i7. It was very easy to set up by following the enclosed instructions. It completed a full mapping after only 2 runs. It transitions over thresholds without an issue. Wood to carpet, wood to tile, tile to carpet, and it never had an issue scaling the threshold. It is fantastic and so easy to have the whole house vacuumed all the time now. The small battery does limit run time to about 1.5 hours but will come back to base to recharge and then go finish the run. This j7+ is a must buy if you are looking for an upgrade or buying one for the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Roomba Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very easy to use and it does a great job!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba J7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Ease of use, Mapping

    Rated 5 out of 5 stars

    Even better than expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot Roomba j7+ was easy to start using right out of the box. After cleaning the whole house a couple of times and making a map of our home, it allowed me to label individual rooms so I could just tell it to clean certain rooms if I wanted to. This vacuum is very powerful and gets the job done! The app is very easy to use.

    I would recommend this to a friend