Customer Ratings & Reviews

The iRobot Roomba s9+ (9550) Wi-Fi Connected Self-Emptying Robot Vacuum has genuinely transformed our home maintenance routine! This high-tech marvel is beyond impressive and has managed to outdo all my expectations. Firstly, the Wi-Fi connectivity feature is exceptionally user-friendly. The iRobot Home App allows me to schedule cleanings and monitor the Roomba's progress from anywhere. It has seamlessly integrated with our smart home system and responds to voice commands via Alexa and Google Assistant. The self-emptying feature is a game-changer! The Clean Base Automatic Dirt Disposal holds up to 30 bins of dirt, dust, and hair, freeing me from the need to constantly check and empty the bin. And the high-efficiency filter captures and traps 99% of allergens – a real relief for our family's allergy sufferers. In terms of performance, the Roomba s9+ provides unrivaled deep cleaning. The improved suction power, combined with the PerfectEdge Technology, ensures not a speck of dust is left in corners or along edges. Our carpets and hard floors have never been cleaner! Lastly, the battery life and mapping capabilities are excellent. The vacuum learns our home's layout, improving its navigation with each clean. The battery lasts long enough to clean multiple rooms before needing to recharge, and it resumes cleaning right where it left off once charged. The iRobot Roomba s9+ is, without a doubt, worth every penny. While the upfront cost may be significant, the time saved, convenience, and superior cleaning results are truly priceless. I would highly recommend this device to anyone looking to invest in a top-quality robotic vacuum.

Love it. It is definitely worth the cost. Initially it took a while for the Roomba to map my home. It was constantly running into walls and seemed to be going to the same spots over and over, but after about 5 or 6 mapping runs, it worked like a charm. I’ve seen reviews where people complain that it’s too loud. It’s a vacuum. It’s going to be loud. It works well over my carpet and tile. When it senses carpet, it switches to a higher gear. You can literally see the vacuum marks on the carpet so you know it’s really suctioning well. You are able to program off limit zones to prevent the Roomba from going into certain areas. I like the fact I can touch up vacuum in areas and prevent lots of dust and cat hair build up. If the bin gets full, the Roomba will stop the job and go to the base to empty. Once emptied it will go right back to the spot it stopped previously. My bag hasn’t needed emptying yet so I’m not sure how long they last. Supposedly the Roomba app tells you when the bag needs to be changed. We shall see.

I have had my iRobot Roomba s9+ for almost a year. I switched from other vacuum that I have had for two years. The most convenient feature of this vacuum is the automatic dirt disposal, you won't have to care about emptying the bin of the Roomba s9 for some time. It has some convenient features like Smart Maps (you can train the vacuum to learn the sq footage of your house), then you can tell the vacuum to only clean sections of your house. The App works well with my phone. I paired it with the Braava jet m6 mop, and it has a cool feature where you can set up the Braava to mop after the vacuum has finished cleaning a floor. Something annoying that I have found in the vacuum is when it returns to the dirt disposal, sometimes the lead of the vacuum will open, this creates that the vacuum does not work until you close the lid. Is easy to use and if you have pets it will do a great work by collecting must of the hair.

My first robot ever and it was a long time coming. After lots of research I made the decision on getting this model because it was powerful, had its own dumping bin and from reviews very good customer service. The iRobot s9+ has awesome technology: a. allows it to map out multiple rooms in your house b. set keep out zones c. spot cleaning mode d. an app that’s easy to understand e. voice control capability f. when done with a cleaning job it empties it’s dirt into a bin g. scheduling iRobot to clean whenever you want 1st tip : Give it training runs first so that it will learn your rooms. You can have it clean as it learns it’s just battery power will diminish faster. It’s ok if it does not finish because it will return to its home base then return after recharging to finish up. However training runs will take 3 or 4 runs before it produces a map of that room so be patient! 2nd tip: when you normally vacuum you move your stuff around and vacuum. You need to do the same thing. This is not a 100% plug and play or set it and forget it type of situation. The iRobot once it maps will easily vacuum but it stuff like cords, doggie toys, other objects are in its way it may get stuck or confused. Final overview: I have been using iRobot for a little over a month. I have had it clean via schedule, thru the app and voice control. All work really well except the voice control is a bit awkward because even though you say, Alexa, ask Alice ( yep from Brady Bunch ) to clean laundry room” the Alexa response is to ask you what rooms to clean. No biggie just a bit redundant for me. With loads of features, great tech with a powerful cleaning ability at this time I will recommend it. Drawbacks: So far none other than price, but as they say you get what you pay for.

this vacuum does its job. easy to replace parts. have had issues with the base but Roomba does a good job at replacing it under warranty. occasionally gets kinda lost. there are robots that will not run over all your wires but this one wont see it

I must say this is the best thing i have invested in, make life so much easier for cleaning. I would definitely recommend it in love with my robot

I’ve just bought an open box S9+ and is currently not up to my standards, I also own the J7+ so this is what I’ve been comparing it to. I’m not sure if I bought a lemon of a unit; however after setting up the Roomba S9+ for the first time which was an easy process, it needed to go on an initial mapping run of the house. It did not make it past the first initial mapping run. I kept getting error code 9 which is a stuck bumper. The Roomba never stopped spinning after it got off of its charging home base. The Roomba is non-operational and will be returned tomorrow under the 14-day return policy. If you decide to go through with this purchase, make sure you get a warranty.

Great robot vacuum, It navigates really well and has great suction, also has a mode for safe drive so it bumps into things less often. The only drawback I have found is the sensors often get dirty and require cleaning. Otherwise the brushes and everything seem to last for quite a long time. It gets into the corners well, better than my last Roomba. When paired with the mop you have an unbeatable duo.

This iRobot-Roomba is as good as advertised!! I’m impressed with the technology and the work horse attitude this unit has. I have hard wood floors and carpet. The Roomba can tell the difference, when it goes over the carpet, it turns the vacuum on high, when leaves the carpet and goes to the wood floors, it idles down the vacuum for the hard wood floors-you can literally hear the difference. Finally, when it finishes it’s tasks, this Roomba goes back to its base automatically empties the Roomba unit into the base!

I was hesitant to spend the top dollar price tag on my Roomba for a long time. But, the more I looked around, researched, and weighed what I really wanted. I wanted a robot that emptied itself into a pedestal. That basically narrowed it down to three options. Of those three options the cheapest was a bagless option that I liked, But, I saw several VS. Youtube vids that showed the s9+ as having: *Biggest overall suction power *Wider brush than the lower iRobot option. That handled hair significantly better than that model. *upgraded UI that lets you set clean and no-go zones (A new feature) *Better edging and corner cleaning *A slower side brush that scoops particles into the cleaning path rather than tossing it all over at high speed. I asked myself... Yes, I could save a big chunk of cash and get the sensible model that had what I was looking for and probably be fine. I could get the middle of the road model that had stood the tests of time and been mostly satisfied. But, would either of those really make me happy? Would I always see margins of error and underperformance? So, I decided my long term sanity was worth some madness in purchase price, and bought the big one. I am very happy I did. It is smart, and user friendly. It does our whole house and stored multiple maps so you can move it around. It got so much crap out of our carpets our old industrial model steel vacuum cleaner missed that it clogged the pedestal the first time. Maintenance is super easy. It is built like a brick. The thing is a gem. If you can manage the big up front cost... I'd recommend it.

I was shocked at how great this works! We live on a farm, with three large dogs. One being a Newfoundland. It takes a few days for it to map the area. But once it does, it’s amazing! I bought another for our main floor. This saves me so much time and energy that can be used elsewhere.

I have had several roombas over the years and they seem to get worse every new model. This one wont dock itself, will run over everything possible, and wont hold a charge after a year. For $900, its a waste of money.

We have had our Roomba for a year. It is a huge time saver! Carpets get cleaned more regularly and I can do other things while it is running. Overall a big win for us. There are a couple of things to note. It doesn’t do well in cluttered areas. Once a week I pick up dining room chairs and stuff to let it do a through cleaning. But a couple times a week I have it do the high traffic areas. It makes a big difference. It does the whole main floor of our house. Our Roomba and dog have a love hate relationship. She sheds, Roomba cleans, she rolls on the floor, Roomba cleans. I think it is a maturing friendship. A couple negatives about our Roomba. If you leave paperwork on the floor, it will eat it. The program allows you to mark areas as “don’t clean” but it will occasionally clean them anyway. Shoelaces are like candy to it and it doesn’t mind trying to climb over a pile of clothes. Having said all of those things, I would buy it again and I love having it.

Nowhere near the hype that you would expect from "the top" robotic vacuum cleaner company's top of the line units (s9+). It frequently tears up carpet (even though the carpet is marked as an exclusion zone). It frequently picks up a sock or similar and drags it around the house (not itself a big deal, but then...) decides to choke on it at it's self-emptying base station requiring you to dig out all the gunk (a big mess) and at that point the sock may not be worth keeping. It'll pick up anything that is akin to a cord, wire, cable, etc. and gladly wrap it's cleaning brushes around them shredding them and requiring a replacement set of cleaning brushes. The latest fiasco with this product is that it came across a child's rubber bracelet and (of course) sucked it up but instead of passing it into the dirt chamber it worked the bracelet to the edge of the brush destroying the entire cleaning head. Not jamming it - destroy is the correct word. I could not disengage the cleaning brush release because it somehow destroyed the plastic retainer piece on the cleaning brush assembly shoving it (and the metal pin embedded in the brush itself) into the wall of the cleaning head. What makes this even more glorious is that unlike almost all the other times it has an issue and halts, this time it decided to scratch up the floor with the protruded plastic from the cleaning brush. Then there's the "AI" that cannot tell when it's shredding carpets, rugs, and other flooring covers. It also gets confused about where it's home is (charging station + trash receptacle tower). It will get home maybe 70% of the time, but if it ever gets confused plan on having to hunt for it yourself (probably under the most challenging object/obstacle). I hope that the algorithm is on par with my 2003 CS undergrad AI class which literally had a final project to write a vacuum cleaner optimization routine!!! And btw mine sucked (and so does the iRobot Roomba s9+'s AI algorithm). Next is the requirement for internet connectivity to function. Not a great design. Perhaps once to initialize and build the general mapping of your floor/areas, but as general upkeep? Poor software engineering is the only reason this is a requirement (except for their spyware that may use the camera to send images/video feeds from your residence to 'the cloud'). That's just the general quality of the S9+. Then there's all the expensive forced-purchases to replace brushes and cleaning rollers. Add about $200-$220 a year and the (now, for me to due this latest situation) repair costs of about $140. I tend to buy top of the line and expect pretty good results, but in this case this is one of the worst purchases I've made. I would not buy it again. I'd rather buy cheapo $300 units that I throw out each year and always guarantee an updated release.

Starting off this is just a beautiful looking machine in the house. The attention to detail for the design is spot on. This is my first robotic vacuum and right out of the box the setup was a breeze. When we ran our first mapping of the house it took a minute because it need to charge but on it’s first run around everything worked out. We have hard wood floors and a rug in the living room. At first it got caught up on the corner of the rug but quickly figured its way out and continue cleaning. So far with my experience I couldn’t be more happier with this product.

The iRobot - Roomba s9+ Wi-Fi Connected Robot Vacuum with Automatic Dirt Disposal has a fresh new look and a good addition to my smart home equipment. It gets the job done, but let’s be completely honest, it not necessarily a set it and forget it type machine. Maybe for some folks who keep their floors nice and orderly, but for those with small children, there is definitely some prep work that needs to be completed before letting this thing just run off and vacuum anything in sight. Not that you don’t need to clear off your floors beforehand when vacuuming the old fashion way, but with the old fashion way, you know when you are vacuuming and therefore can clear off the floors, or catch anything that is not meant to be vacuumed up while you are doing your cleaning. Just something to consider with automating any sort of scheduling. So, what did I really like about this vacuum? Admittedly, this is the first robotic vacuum I have ever owned or done any significant research on. I was quite impress with this vacuums ability to work in corners, prevent itself from its crashing death going down the stairs and make its way through each of the sections of my main floor. During the two weeks I had the unit, I took note of certain messy areas to ensure that the vacuum would eventually clean up those areas. The cleanup time for my main floor took over 3 hours, so it’s not like I am going to wait around to see if and when it gets to those areas. At the end of the process, I was pleasantly impressed that the vacuum eventually circled its way back to clean up those areas. The addition of the automatic dirt disposal (which I know was introduced with a previous model) is a nice feature. You don’t have to empty out the vacuum after each clean and the disposal unit comes with a small disposable dirt back for easy clean up. I did find that the amount of time to clean my main floor is a lot longer than what the battery unit can withstand, however the vacuum is smart enough to know that the battery is low and make its way to the charging base and then resume the cleaning once it has been recharged. My main floor is mostly hard wood, with a large rug in my living room and some smaller rugs in the entry ways. The vacuum had no problem transferring to and from carpet, although I will warn you that some smaller rugs have corners flipped or pushed around. Fortunately for me the smaller entry rugs I have do have some weight to them, so it didn’t cause any issue of the vacuum getting stuck. Smaller mats or rugs should probably be removed before cleaning. The mobile app has some nice features. Once your vacuum has completed its cleaning, you can click on the details and it shows a map of its cleaning area. You can definitely make out the layout of your floor and see where the vacuum did not clean either because of either due to walls in your house or objects preventing certain cleaning areas. With this app, you can also set up smart Maps, which essentially maps out your floor similar as the clean summary, however you can use this to identify rooms on the floor in which you can have your vacuum clean certain areas on particular schedule. It also sends you a notification if the unit is stuck, which came in handy while I was on another floor watching a movie, otherwise it would have been stopped and no cleaning would have continued. Now, if you were away from home or sleeping during this time, there isn’t really much you can do until you find the unit stuck when you return or wake up. Which is a good Segway into some of the dislikes. It’s pretty loud. I mean it is a vacuum and vacuums are loud. I was hoping that I would be able to have this thing scheduled for nightly runs, but there is no chance that it won’t wake up the family in the middle of the night. And if it needs to empty out dirt into the dirt dispenser, that adds more noise. So really you only have the option to let this thing run while you are out of the house. Which is fine if you are normally out of the house, but if you have someone at home at all times or when kids are out of school for the summer, it’s hard to really schedule this thing during the day. Don’t forget that if and when you do schedule the unit to run, that all the floors cleaned up. For family with young children, you need to make sure all them small toys are picked up. So setting up a schedule and forgetting it, really doesn’t work in this case. During my first run of testing the unit, I did try to send the unit “Home” to see if it would find its way back to the base. I never could get the buttons on the vacuum to work right to send it home. With the app, I was able to send it home, but not without running into a hiccup one of the three times. Not sure if the 3rd time was due to attempting to send it home with the physical buttons on the unit itself. Another issue I had was the app had sent me a notification that the unit was stuck. When I went to see what it was stuck on, there was nothing there. It was in the middle of the floor. Good news is that I was notified, however as mentioned previously, if you were not home during this time, you would come home disappointed that your cleaning was not completely finished. Overall, my impressions of the unit is pretty good. I do wish there were added functionality of base placement to clean multiple floors. As of right now, I believe you can have it set on one floor with smart maps, but I am thinking if you don’t care about smart maps and just want it to clean the whole floor, you can just probably move the base, but not 100% sure.

Does not seem to be as intelligent as the last iRobot that we owned. Very harsh bumps into furniture and walls. Does not do well on area rugs at all. Many times it either folds them up, or won't get past the edge. Nowhere near as good of a vac as the J7+ that we had prior to this one. After only 3 weeks into owning this robo vac it can't dock for a charge and empty. It seems to have lost orientation sensors. This s9+ never got the whole house mapped, and would run for hours and not upload an update to the map. Not pleased at all with this purchase. It's going back for a refund.

We call ours “GINA”. She works Monday, Wednesday, and Friday. She is absolutely amazing. We moved in to a house that is all hardwood floors and Gina has made our lives 10x better. Our floors look beautiful once she is done cleaning them; specially since we have two Pitbulls that love to roll on grass all the time and then come inside. She is worth every penny for sure! The app is amazing and she maps out your whole house so you can choose specific rooms for her to clean if you don’t need her to clean the entire house.

Makes life so much easier when I can set it to go clean. Really appreciate being able to set up different areas. It does have some problems going onto area rugs and can miss cleaning the area at the edge of the rug. Appreciate the map feature and seeing the areas it concentrates on. Mobile app is easy to use and navigate. The tower is loud when it clears the vacuum so not recommended when sleeping

This unit is definitely the most expensive but after a few runs on our floors it feels worth every penny! One of the more satisfying features is the self emptying bin. The first couple of runs to learn the layout took a while and during the process it had to empty itself. It's nice to not have to manually empty it so it can resume its cleaning! My wife isn't that "excited" about doing floors ;) and when we laid tile this Roomba became a Godsend! There's something satisfying about opening an app on your phone and sending our new robot to clean a certain room or entire layout...especially with a pet rabbit! Then to walk through after a run and the floors look spotless! Love the app, love the robot and love the self emptying bin!