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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 958 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the BAR 500 5.1ch Soundbar for its exceptional sound quality, particularly praising its loud and clear audio. They also appreciate the powerful bass, describing it as incredible and capable of producing a cinematic experience. Additionally, customers commend the soundbar's user-friendly setup process and affordable price point, considering it a great value for the features it offers. On the downside, some customers have encountered connectivity issues, such as frequent disconnections and difficulties connecting to Samsung TVs. Others have expressed dissatisfaction with the remote control, finding it to be cheap-looking and lacking in functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Price, Sound quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bose solo 5 for several years and it was ok, i just thought it was time to upgrade and there were many soundbars that sounded great but too pricey. So the JBL Bar 500 5.1 sounded awesome and easy to hookup and my TV never sounded better. The remote is a luttle small with the basic options, volume, bluetooth, hdmi, bass control level, and calibration and 2 other options. Still learning the remote. For me it's an awesome buy. Price is right. So far i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great for Music

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic sound bar and has all of the essentials you are looking for. The only downside to this sound bar is the remote, it looks and feels pretty cheap. But overall this sound bar is good for the price. Plug and play, it's that simple.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great sound, but missing remote/broken pieces.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A foot on the subwoofer was completwly broken off. I super glued it rather than returned it since the box it came in was so big and it would have been annoying to deal with. It also was missing the remote controller. I luckily was able to program my tv remote to it and also set up the app on my phone to control it from there. System works great otherwise.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Remote control

    Rated 1 out of 5 stars

    Terrible syncing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a couple weeks now and I successfully hooked it up to my TV and had it working. Unfortunately, the sound will only intermittently will work when watching TV. Sometimes it works, sometimes it doesn't - and pressing the TV button on the remote does nothing. Look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We want to work with you directly. For us to try further troubleshooting with your JBL BAR 500, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL