Customer Ratings & Reviews
- Model:
- JBLQUANTUM800BLKAM
- |
- SKU:
- 6408566
Customer reviews
Rating 3.8 out of 5 stars with 43 reviews
(43 customer reviews)Rating by feature
- Value3.2
Rating 3.2 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers commend the Quantum 800 RGB Wireless DTS Headphone:X v2.0 Gaming Headset for its exceptional sound quality, praising its noise-canceling feature and amazing sound. They also appreciate the comfort of the headset, describing it as very comfortable. While some customers have concerns about the accuracy of the product description regarding its wireless functionality, the overall positive feedback on sound quality and comfort make this headset a popular choice among gamers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Not wirelessly compatible w/Xbox One
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. The Quantum 800 & 600 headsets are not wireless with XB1 & Switch. Also none of the added functions work on those platforms. And from what I could figure out only the RGB works on PS4. Man I was so bummed, I thought I was actually finally getting wireless headsets that worked on all my systems
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We are sorry that the Quantum 800 did not meet your expectations. There are many different ways to connect headphones to any given system. We at JBL have made it possible to connect the Quantum 800 in various ways: Wired, Bluetooth, and USB Wireless. Unfortunately, the Xbox One controller does not support USB headsets. This is not specific to JBL. For use with the Xbox One, you are limited to using the 3.5mm wired connection. We apologize for any inconvenience.
- Pros mentioned:Comfort, Sound qualityCons mentioned:Compatibility
Rated 3 out of 5 stars
JBL 800 Quantum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very comfortable, slightly heavy. cups ears and blocks noise very well. so for PC gaming this is very high quality and sounds great to me. But unfortunately not so much on PS4 pro. forst of all they dont tell you that not all of the functions work unless you are on PC. nest the sound is horrible. Actually it sounds good on console but just does not get loud enough!! I tried on 3.5mm to controller and also thru the wireless dongle. honestly it even sounded louder through 3.5mm on controller which is usually not the case. I have been trying to find a good high end headset for a while now, sorry to say that unless used for PC gaming only, I wouldnt spend the money!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for providing your feedback. It may be that the in-line volume control on your AUX cable is turned down. Please check this and adjust if needed. If you are still unable to get the desired output volume, please contact JBL Customer Support for further assistance.