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Customer Ratings & Reviews

Your price for this item is $70.99
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The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 90 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers regard the Tour Pro Plus True Wireless Noise Cancelling Headphones as a great product with exceptional sound quality, comfortable design, and long battery life. However, some users have concerns about the fit of the earbuds and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $200, I was for sure that these headphones were gonna wow me. But sound quality is good, but nothing amazing. Basic clear sound, not much bass without having to sacrifice hearing the actual song. And for me at least, these do not stay in. I have the right silicone pieces in. I push down and twist as the box tells me too. I have to shove them so hard into my ear like 8-10 times every-time I run. I missed the return date by just a day otherwise I’d return them. Batter life is amazing, charging is very fast, the biggest downfall is just that they don’t stay in my ear.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      ​We appreciate the feedback you've provided to us. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound, call quality, noise cancelling

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and noise cancelling. You do have to test the different plugs to see which one will fit your ear properly but once you get the proper size they stay in and the noise cancelling is great. I have had 2 pairs would buy again. Batter life is amazing, great call clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great price, great battery life. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is perfect. Even in a car with loud, thumping music all I could hear was the msuic I was playing. Battery life is great, I can get about 8 hours out of each individual ear bud on a full charge. Good for work & the gym

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but fit isnt good they constantly pop out of my ears while skateboarding. Battery life is ok and aesthetics is good. If you want better fitting earbuds opt for ones with a fin.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the feedback. You could try the other stabilizers and earbuds included with our JBL Tour Pro+ to see which perfectly fit your ears. JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Batteries Included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses earbuds have a great battery life, amazing sound and are good looking. Hopefully the app gets attention to make these an even better experience. Overall a great addition to my collection!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphone, working great and battery lasts long

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbus great bass and the battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app for the earbuds would not let me configure buttons but other than that htllthese are well worth there price, sound is pristine noise canceling works and fit is really good( you can adjust it quite well to by just moving the earbud around) battery lasts all day and the buds charge from the case in like 15 minutes and calls work well to

    I would recommend this to a friend