Customer Ratings & Reviews
- Model:
- JBLTOURPROPTWSBLKAM
- |
- SKU:
- 6463746
Customer reviews
Rating 4 out of 5 stars with 90 reviews
(90 customer reviews)Rating by feature
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the Tour Pro Plus True Wireless Noise Cancelling Headphones as a great product with exceptional sound quality, comfortable design, and long battery life. However, some users have concerns about the fit of the earbuds and connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Defective
Rated 2 out of 5 stars
Do not buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded great for 6 months. Absolutely loved them. I only use them for watching tv. Let side has completely quit working, right side is crackling.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. Here are some cleaning steps for re-establishing charging: If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case. You will need a cotton cloth or swabs and rubbing alcohol. Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior be completely dry before closing the box. If you have any questions or concerns about your device, please contact our customer support for further assistance.