Appliances Memorial Day SaleEnds 6/4.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $70.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 90 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers regard the Tour Pro Plus True Wireless Noise Cancelling Headphones as a great product with exceptional sound quality, comfortable design, and long battery life. However, some users have concerns about the fit of the earbuds and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1 of 1 review
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Defective

    Rated 2 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great for 6 months. Absolutely loved them. I only use them for watching tv. Let side has completely quit working, right side is crackling.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. Here are some cleaning steps for re-establishing charging: If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case. You will need a cotton cloth or swabs and rubbing alcohol. Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior be completely dry before closing the box. If you have any questions or concerns about your device, please contact our customer support for further assistance. JBL