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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4624 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the K-Select Single-Serve K-Cup Pod Coffee Maker's ease of use and coffee quality, frequently praising how it makes a perfect cup. Many appreciate its compact size and find it to be an excellent value for the price. Positive feedback also highlights the machine's quiet operation and overall performance. The color options also receive favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 65 reviews
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    Not Keurig's Best Model

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a steadfast Keurig user for many years now, and have purchased several different models of their brewers. Love the convenience, and the varied selection of K-Cups currently available out in the marketplace has grown considerably since I switched from using my conventional coffee maker to being a Keurig fangirl. One of the main things I love about Keurig brewers, is that they're not just a coffee maker. You can buy K-Cups of many well-known brand name coffees, even compostable varieties (all traditional K-Cups are recyclable). There are K-Cups for herbal tea, iced tea, hot cocoa, hot apple cider, and believe it or not - soup! Or ... if you're just wanting to heat up some plain hot water for tea bags or instant oatmeal in the morning, you can do that too - just don't insert a K-Cup in the chamber and select the size cup of hot water you want. Remember to always follow the instructions with regards to appropriate cups/mugs to use when making iced coffees or teas. It's also a good idea to do a 6-cup hot water rinse cycle after brewing your coffee/tea/etc. before making that plain hot water, so as to cleanse out any residual taste from your previous brew. Now onto the specifics of this Keurig K-Select Single Serve K-Cup Pod Coffee Maker. Firstly, the 'Pros.' This is the quietest Keurig brewer I've owned, both with heating up the water, and the brewing process itself. Which says, to me, that Keurig has been working on continuing to make improvements in their design. Setup was easy; just follow the simple instructions. Included in the box, was a reservoir filter, which is a nice addition. I won't be using mine, as I only use spring or already filtered water in my Keurig, but if you prefer to use tap water, this accessory is a must. The clear water reservoir also has a helpful 'max fill line', and the brewer itself will let you know when to descale (clean) the unit or when to add more water via indicator lights up top where the brew cup sizes are located. A handy feature all Keurig's boast, is a 2-hour shut off timer. On this model, the included instructions explain how to disable this if you prefer. I'd wager this model's big selling point is meant to be the Strong Brew feature. You can definitely taste the difference. While not a fan of the dark roasts, I tried one to make a 10-ounce 'strong brew' cup of coffee, and was pleasantly surprised. The flavor was full-bodied, with no bitterness or burnt aftertaste. It sorta reminded me of an alternative expresso, which I guess is the idea. For those who love more rich, dark blends or a jolt of strong coffee intensity, this feature is for you. The cord is heavy duty, much more than seems necessary for this particular coffee maker. In fact, there seems to be more 'quality' in the power cord than in the entire unit itself. Which brings me to the 'Cons.' The entire thing is plastic?! Not even the pretty 'gun metal finish' colored handle is made of metal. What's missing? Several of the mid-high range model Keurig brewers come with a "My K-Cup Accessory" included. This model does not. The 'My K-Cup' reusable filter enables you to fill and brew your own personal K-Cup using your favorite brands of coffee, and also, cuts down on K-Cup waste. This isn't a deal-breaker, by any means, as these are easy enough to find and buy at local stores which stock Keurig brewers, K-Cups, and accessories. Still would have been a nice perk to include, especially considering the price of the brewer. This particular model did feel more like a "lower range" Keurig. The quality just wasn't there. While I hesitate to say the plastic chassis felt cheap, this model Keurig most definitely IS NOT worth the suggested retail cost. Hopefully, the water reservoir will stand the test of time. Other than underneath where leaking customarily occurs on any coffee maker, standard or Keurig, the seams along the edges of the clear plastic reservoir just appear lacking. So, we shall see ... The lid to the water reservoir also doesn't snap down or lock in place, which made it feel flimsy. Overall, I think this K-Select model is greatly overpriced, but I can wholeheartedly recommend the Keurig brand of coffee brewers to anyone who's not yet given them a try. There are better Keurig models out there for a comparable or lower price. I would recommend foregoing this model, and trying one of those.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OPEN BOX RETURN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own multiple KEURIG products. However, this is my 1st time purchasing an OPEN BOX Product online. I was very disappointed when I opened it. Water Supply and Filter unit was dirty on the inside, and when I opened the plastic covering the pot....it had a foul odor and the pot was wet. I did not use it, but RETURNED it to the store immediately.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GREAT MACHINE, SHORT LIFE SPAN!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time buying a Keurig K-cup coffee maker, and it will be the last time I buy a Keurig coffee maker. After reading the reviews on this Keurig, and seeing a big price drop on it, I jumped on the deal. When I removed it from the box some parts felt cheaply made. The water container, the container lid, and the open and close handle didn't feel well made. The open, close handle feels like it will break when you close it on the K-cup. I was excited to use it at first, and it did do a great job when I first used it. You will definitely get hot coffee! Which I loved about this machine. But after 20 days after my purchase, it stopped functioning. I tried cleaning it, changed the water, cleaned the tank, and it did no good. I wanted to like this machine so much, but after a short life span...lol, I was upset big time. I didn't buy the warranty cause of it being a well known brand name (Keurig). I thought it would at least last me a good year or more, but it didn't. Maybe I got a bad one. The good thing is, as I said, it makes a great HOT cup of coffee. Maybe you will have better luck with it as many people on here have said.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739. KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 2 out of 5 stars

    Must have been defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Noisy. Inconsistent problem. When brewing, sometimes the coffee would be seen dripping down the outside of the machine where the kcup was placed into the cup with the rest of the coffee that was being brewed. The odd thing is it didn’t happen with every cup of coffee brewed. Had a really nice feature you could set for stronger coffee and also for bigger cups of coffee it had to be a lemon. Glad Best Buy refunded my money!

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We understand your frustrations and are sorry to hear you returned your K-Select coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. KeurigCare

  • Rated 2 out of 5 stars

    Get a better Keurig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm forever having to fill the water container. I also miss the timer. Spend more money & get a better Keurig. I'll wait for Christmas.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for taking the time to share your review and feedback with us. We appreciate it! KeurigCare

  • Rated 2 out of 5 stars

    Keurig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it does make coffee. I just don't like the auto off it has now, you have to wait until it gets hot again each time you want coffee it would be good for a company maybe not so much for home use. The other thing is smaller water reservoir.it keeps you busy keeping it filled.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review Tony. We will pass your feedback onto our engineering and quality teams for review. To disable the Auto Off feature on the K-Select, power the brewer off while it is plugged in. Press and hold the STRONG and the 10oz. Large Mug buttons for 3 seconds- the green Auto off light will turn off. Power the brewer on- the green Auto Off light will no longer be illuminated. We hope this helps! KeurigCare

  • Rated 2 out of 5 stars

    Open Box, Look like some one returned the item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spilling the coffee & grit all over. Purchased an Open box. It’s not worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work properly. Sometimes when you push the button it will spit a few drops of coffee out and then stop. sometimes when you push the lid down onto the K-cup the lid to the water tank flies off!!

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Let's get you some help with your K-Select coffee maker. Could you please call us at 866-901-2739? Our Consumer Care team will troubleshoot this for you. KeurigCare

  • Rated 2 out of 5 stars

    flimsy, no water overflow valve

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received today and am returning it without using it. It is very flimsy and it has no overflow spout. A very important feature if your brewer gets clogged with grounds, to avoid having coffee and grounds spraying all over the place. I thought the price was too good to be true; it is.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. KeurigCare

  • Rated 2 out of 5 stars

    Great idea but quality stinks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY wanted this to work out. Bought it on sale around Thanksgiving. By December was having issues with the pot not brewing completely and shutting off. Coffee tasted horrible. Did a warranty exchange with Keurig. Same thing after 6-8 weeks. I BELIEVE the issue on the pot side is the device the hot water comes out of to spread around the coffee grains is clogging up. We do have hard water, but have a water softener and only use fridge filtered water. We only brew one pot a week on Saturday and use the Kpods the rest of the week. We even added the in tank filter system this time and had the same results. Wouldn't recommend it based on my experiences. Great idea, way better than the carafe as it has a warmer. Also, the warmer should kick on earlier. Coffee always gets cold too fast. Thanks for reading. Hope this helps your decision making process.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      This is not the experience we would like you to have with your K-Select coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you. KeurigCare

  • Rated 2 out of 5 stars

    Coffee tastes moldy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine does not get hot enough and coffee take bad

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We value your time and would like to look into the concerns with your K-Select coffee maker further Donna. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. KeurigCare

  • Rated 2 out of 5 stars

    K-Select

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few years, dispenses around 2/3 of the cup size.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're sorry to hear that you are experiencing some inconsistencies with your brew. We will be happy to look into this further for you. Please reach out to our Consumer Care team at 866-901-2739. KeurigCare

  • Rated 2 out of 5 stars

    Not very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee tastes good but its flimsy. The water tank is cheap plastic and doesnt really fit in easily. water seems to gather around the bottom of the tank. I dont really like the model and want my old one back. i wish I could return this but I waited to long.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate the feedback on the K-Select coffee maker. We'll pass this on. KeurigCare

  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very poor, for the price. I thought was as description. Very say

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello and thank you for your review and feedback Jose. We're sorry to hear that you're disappointed in your purchase of your K-Select coffee maker. We work to provide our consumers with the best product and experience possible and would love to hear some additional feedback of how we can improve. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you! KeurigCare

  • Rated 2 out of 5 stars

    Coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is okay. If you’re a coffee drinker better go with a larger one you need to put water in it after 3 cups have been brewed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sucks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big step down for Keurig. This unit is a lightweight and the water tank holds about half of our previous coffee maker. They it is slow and noisy. I wish I still had my old Keurig!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not thrilled with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made much cheaper than previous Keurig. Small water capacity.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your K-Select coffee maker. We work to provide our consumers with the best product and experience possible and would love to hear some additional feedback of how we can improve. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you! KeurigCare

  • Rated 2 out of 5 stars

    Keurig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the product on black Friday and didn't receive it until December 23rd. When I received the item the outer box that the Keurig (with it's box) came in, had clearly been opened and taped back together with blue tape. When I took the Keurig out of the outer box and went to open the box the Keurig was in, again it had clearly been opened and the lid was rip and you could tell the item was taken out of the box and placed back into the box. This was very embarrassing because the Keurig was a present for my boss. I couldn't give him the item looking like that so I had to go and buy another one from a store.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    One plus but drawbacks too.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper design than previous model. Reservoir fill line too close to where it will spill over. Cup size selection is off. And fills too much where the prior version was too little. But it’s nice that you can close and pick your capsize while it’s still heating up. And then auto fill while you’re doing something else.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for providing your review and feedback. The issue you are describing is not typical of the K-Select coffee maker and we will be happy to look into it further for you. Please reach out to our Consumer Care team at 866-901-2739. KeurigCare

  • Rated 2 out of 5 stars

    Keuring problem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, the Keuring did not last long. It was working fine for a couple of months, but now it doesn't work.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      In this case, we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing! KeurigCare