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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 682 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the My K-Cup Universal Reusable Filter MultiStream Technology for its reusability, ease of use, and cost-saving benefits. Many appreciate the ability to use their own ground coffee and save money on individual K-cups. The MultiStream Technology is also praised for its effectiveness. However, some users find it messy and mention occasional fit and cleaning issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 680 reviews
  • Pros mentioned:
    Coffee quality, Ease of use
    Cons mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy-to-use, and comes in handy when you do not have anymore K-Cups. The coffee tastes a bit better since you're adding your own grounds, in my opinion. The only downside is having to clean it out for every use. But that's not a big deal

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Takes some figuring out, but makes great coffee!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my favorite and the best alternative to k cups. This is amazing. it took a minute to figure out which configuration was the best for my Keurig but once I got it, oh man! this thing makes the best, richest coffee I've ever had from a Keurig. Incredible difference from off brand one AND K-cups. Now I actually enjoy coffee at home again. 100% worth every penny. However, both of my Keurig's, to use this, you have to remove a part that you have to save, and set aside, and reinstall to be able to use regular k-cups or just get hot water again. The hot water sloshes everywhere if that part isn't in. so that is quite annoying. One of the is the brand new https://www.bestbuy.com/site/keurig-k-supreme-coffee-maker-black/6413550.p?skuId=6413550 and the other is the slightly older https://www.bestbuy.com/site/keurig-k-select-single-serve-k-cup-pod-coffee-maker-navy/6442568.p?skuId=6442568 either way, this is fairly annoying BUT this thing makes a fantastic cup of coffee and the machine less wasteful, more eco friendly. I 98% love it!

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 5 out of 5 stars

    Toss out all the old ones, get this one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is it. The K-Cup to replace the old one which eventually broke and had to be tossed out. It is a vast improvement. It is a totally different construction, being in 3 parts: the top, the coffee grounds container and a surrounding sleeve body part. Each being so easy to put together: I hated the little green projecting tab as I used to hit it when spooning in grounds - and then have to clean them all up when it went over! Now- no tab, just a suggestion of full line on the inside. I like my coffee strong, so I have overfilled - no problem. It will last a long time- no more brittle plastic, this is a much better plastic top which presses onto the coffee grounds container then glide locks into place inside the outer sleeve. I bought two replacement K-Cup

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Highly reccomend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely reccomend this for those that like to grind their own coffee and have a bolder fresh taste. I highly reccomend you don't pack your coffee all the way to the top so water does not overflow and if you are going to pack it all the way make sure you do 10-12 OZ instead of 6-8. Use a paper filler as well so no grinds can be in your coffee and you get a crispier taste.

    I would recommend this to a friend
  • Pros mentioned:
    Cost savings
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me a lil bit of money to buy in bulk and use this. Works great.

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 3 out of 5 stars

    Could be better but works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works fine but I’m not jumping up and down. Keurig could’ve done a better job with the design. Having to remove the machines insert to use this is annoying. I feel Keurig purposely designed it this way so you use K cups only

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate the feedback. We'll pass this on. KeurigCare

  • Rated 4 out of 5 stars

    Great product Once you get it into the machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item but I had to go online to YouTube in order to figure out how to remove the Keurig pod holder from the machine itself in order to use this item. I even did chat with Keurig its self and the directions I was given we’re not very helpful… agent actually sent me two video links to show me how to remove this cup…no success… check out the pictures below to see what you have to do one the Keurig duo to use this pod

    I would recommend this to a friend
  • Pros mentioned:
    Reusable

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reusable pod is nice because you can use your own brand of coffee in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy multiple ones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept but when your in a rush its slows you down. The solution is buy multiple ones and hot swap them so you can always have one ready to go even when some are being washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keurif k cups

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good investment. I can use regular coffe grounds and not k cups.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Universal! Does not work with newer models!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with the new K-Duo. It does not fit nor is it designed for the machine. The new machines have a needle at the bottom, which these "universal" cups are not desgined for. This product should be discontinued / updated. Do not buy!

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello, the Keurig My K-Cup Universal Reusable Filter with MultiStream Technology is compatible with the K-Duo coffee maker. Please note, you may need to remove the 2.0 adapter on the bottom of the accessory and the K-Cup Holder in your brewer in order for it to fit properly. We have detailed instructions and helpful videos on the Support page of the Keurig website, or you can reach out to our Consumer Care team directly at 866-901-2739 for further assistance. We hope this helps! KeurigCare

  • Rated 1 out of 5 stars

    UNREAL!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought a NEW Keurig My K-Cup Universal Reusable Filter MultiStream Technology - Gray, but instead BestBuy decides to surprise me with a used and defective one. Does BestBuy really thinks someone is dumb enough to get this and don't do anything about it? Just surreal...You can smell the coffee and see the coffee stains in the cup besides the obvious defect...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Cost savings, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to fill, open, close and insert into Keurig. We use this at least 6x a day, 7 days a week & have had no issues with it. We’ve been using it for a couple of months for both preground coffee and coffee beans we freshly grind before brewing. K-cups are great, but this is easy, you can control the amount (our Keurig does have strength& temperature), use it with freshly ground coffee, & it saves money. I would purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use
    Cons mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Best with additional paper filters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike some purchasers, this My K-Cup worked with my K-Duo machine perfectly. It's easy to use, and it's great that you can make coffee with whatever brand you like. My only complaints, however, are that there were a good number of grounds at the bottom of the cup when I first started using it, and cleaning the grounds out of it could be kind of messy. Both problems were solved by buying individual filters, although they can be a little awkward to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Good if you have extra time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because coffee pods take up so much garbage and are expensive. I thought If I bought regular coffee and spooned into this that I would save money and space. However, when I’m in a hurry I can’t wait for it to cool off to wash out so when I make the next coffee I have to take it out, clean it, and then do it all over again. I recommend this if you have the time to wash it right afterwards and aren’t constantly in a hurry. Other than that it’s great. It gives you more options on your coffee maker to make bigger cups of coffee because it recognizes it. I do prefer the taste of coffee that’s not from the pods

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Kuerig and want to use your own coffee, this is a must have. Great for those times you want a favored coffee or maybe you're just out of pods. Just add coffee, snap the lid tight and brew as usual. Easy clean up, works great. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Make sure you check instructions.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost did not end up keeping this product because I didn't read the instructions all the way through to realize this k kup comes apart to fit my slim. I realize a lot of other purchasers were having the same problem as we were so I decided to almost return it but looked at the manual one more time. I realize the grey side part comes apart to fit our Keurig perfectly. We used it several times with Folgers and Starbucks regular ground coffee and it did exactly what we needed it to do and it cleaned with such ease after use. Def worth the purchase if you don't want to have to buy k pods.

    I would recommend this to a friend
  • Pros mentioned:
    Cost savings, Ease of use
    Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    Fanatastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions at first weren't too clear.But figured it out.Works great.Saves alot,buying replacement pods.Just fill with your favorite brew and enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Cost savings

    Rated 5 out of 5 stars

    Must-have for a Keurig coffee machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for your Keurig. It allows you to put your own coffee in it, so if you like other types of coffee that doesnt come in K-cup version, this is what you need. Way better than the cheaper ones that either break quickly or barely work, This works just as good as a regular k-cup. It also allows you to save money by buying your favorite coffee in ground coffee version instead of expensive k-cups. You get way more ground coffee for the same amount of money for k-cups.

    I would recommend this to a friend
  • Pros mentioned:
    Cost savings, Ease of use

    Rated 5 out of 5 stars

    You really need this...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get excited about a coffee filter but this gadget is a MUST for anyone having a Keurig machine. Highly recommend.

    I would recommend this to a friend
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