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Customer Ratings & Reviews

Your price for this item is $3,869.99

Customer reviews

Rating 4.6 out of 5 stars with 252 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers value the ease of use, convection cooking, and beautiful design of the 27" Built-In Double Electric Convection Wall Oven. Many customers appreciate the even cooking and overall performance of the oven. Some customers have mentioned that the oven can be noisy and the temperature may not always be accurate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 252 reviews
  • Pros mentioned:
    Cooks evenly
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Awesome Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It bakes 3 racks of cookies evenly. All cookies were perfect. I can put stuff on all racks at same time nothing burns . Nice oven lights makes it easy to see inside. Racks are super smooth. It was more expensive than cheaper models but it is so worth the extra . Large window to see . Beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Beautiful

    Rated 5 out of 5 stars

    Very pretty with awesome gliding racks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had it very long and installation took some modifications, but it is beautiful. We haven’t tried all the features, but what we have tried works well. I love the blue interior and the gliding racks. So far so good. A little pricey so I waited for a sale.

    I would recommend this to a friend
  • Pros mentioned:
    Beautiful

    Rated 5 out of 5 stars

    Baker approved!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with my purchase of the kitchen aid double ovens! I am a baker and I can fit a total of 6 cookie sheets at once with an even bake throughout. Not only are they beautiful but they work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Stove, Confusing installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the oven. Some reviews talked about excessive heat coming out the bottom of the oven.. Nothing worth talking about. Lights inside are awesome. First time cooking with the convection and love the way it chars meats on broil convection. Very easy controls. Installation was a bit of a nightmare. Stove comes with a 10 gauge whip that really isn't long enough to attach to a below stove box. I had to run a wire to the cabinet above. Also had questions about 10 gauge whip on a 40 amp service with a warning sticker saying ONLY USE 8 Gauge wire.. Got ZERO help from Best Buy, Kitchen Aid wasn't much help either. Found it's ok through online forums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into current house almost two years ago and it came with a Kitchen Aid 27" double oven. Quit working right before Thanksgiving and while we tried to fix it, the 30 year old oven was adamant on staying broken. Bit the bullet and ordered this new KitchenAid oven and so far it's been fantastic. Installation was done through BestBuy and went very smooth. So far the oven seems to work flawlessly and while it wasn't cheap, I'm glad we made the decision to get the new one. Wife is much happier now that she has an oven, and of course that makes my life infinitely better.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Double CONVECTION oven 27"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got our KitchenAid oven delivered just before Thanksgiving. We were limited to 27" oven, but there is so much space. each oven has 3 racks. And we wanted BOTH ovens to be Convection ovens. Love the thermometer that measures internal meat and cooks accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look inside(blue) and out (s/s) easy programming and all the racks it came with. Just wish they were coated racks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy-Peasy - Buy, Schedule, Install and Cleanup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy with Best Buy; Easy to schedule install; Installers sent a pre-install checklist to ensure that moving equipment would work smoothly; they came on time, finished the installation and cleaned up and left to the best of their ability. Very satisfied with Best Buy's product support, installation and buying experience! We purchased the Kitchen Aid double wall oven that was an exact replacement for a 30 year old JennAir. The new appliance had to be shimmed and adjusted against the old opening in our cabinet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ovens for the home cook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With intuitive touch controls, this double convection wall ovens unit provides excellent, even heating. My family's especially impressed with the fine baking results. The large windows and very bright interior lighting make it easy to check on progress without having to open the doors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchen Aid Double Built-in Oven

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen aid build in doubleoven. Its attractive and is nice. However, we've noticed it seems to take longer to cook things than what the recipe states. We didn't have this issue with our old kitchen aid oven.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful oven, preheats slow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful appliance, works fine. Only complaint really is how long it takes to preheat. It’s a little ridiculous.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective glass on new oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I have a second defective oven. First one came in dented and with an electrical problem. Second one seemed fine until I used the self cleaning oven. The entire glass is brown and gold stained. My glass wasn’t even soiled or stained. My new oven looks horrible. I couldn’t call on New Years Day, however I will reach out today. This has been a horrible experience. I lost $900 worth of food for a very special catered dinner. I was offered a $350 gift card which was never sent. I had to call and only then did they realize it wasn’t mailed. This is not the way I’m used to working. It’s been a disaster.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello DebbieBonelli, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you KitchenAidBrand

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Kitchen Aid 27” double convection oven

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent oven . The Best Buy installation was right on. Very satisfied with Best Buy support . Operating the Kitchen Aid oven is very simple ! Completely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Cooks evenly

    Rated 5 out of 5 stars

    Love this oven!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this double oven just before the holidays, and it performed wonderfully through many holiday meals and baking marathons. My only concern is that occasionally the viewing window of the top oven will fog (internally) due to steam from the lower oven. So far the fog has cleared on its own, but I’ve read reviews where others weren’t as fortunate. It bakes evenly, and the convection features were a big help in speeding along holiday meal prep.

    I would recommend this to a friend
  • Pros mentioned:
    Cooks evenly, Easy to use

    Rated 5 out of 5 stars

    The best oven we EVER owned!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This double convection oven is the best oven we have ever owned. It cooks evenly and cleans easily. It is beautiful inside and out. The touch controls are easy to understand and operate. BOTH ovens are convection! It has a total of 6 heavy duty racks (3 in each oven) and one in each oven is ball bearing slide out! That makes it very easy to remove items from the oven, or check to see how the cooking is going for those items that need to be checked for "Doneness". The inside of the ovens are a beautiful blue enamel finish which makes clean up a breeze. The elements are on top, leaving the bottom easy to access and clean. There are two recessed lights in each oven, lighting from the side with no shadows. We simply love this appliance!!!

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Beautiful Convection ovens with proof setting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful ovens. Love the blue interior, huge windows and pull out racks. This replaced a 25 year old Jenn Air and the difference is 100 times better. Both ovens have convection and there is a proof setting for bread makers. Could not be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great Oven, Needs a Few Improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are only a few (minor) complaints: 1. when you open either oven door, BOTH oven lights turn on 2. when you use convection modes you are ALWAYS asked two questions: First, do you want to convert the recipe temperature (1 = Yes, 2 = No), and Second, would you like Rapid Preheat. It's tedious to answer, especially because non-convection modes do not ask. Too bad you cannot configure the oven to turn this off. 3. the lowest temperature you can set is 170, which is a little high for plate warming. On the upside, baking/broiling performance has been great. I haven't used the cleaning cycle yet, but the oven cleans up nicely with just a sponge so far--I guess I'm not very messy!

    I would recommend this to a friend
  • Pros mentioned:
    Beautiful, Easy to use

    Rated 5 out of 5 stars

    Fabulous KitchenAid double oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product it works absolutely great and it’s just beautiful in the kitchen. The delivery and installation process was completely painless and I can’t say enough positive things about the experience. The bottom line is this double oven works great, heat is even in the ovens and it is super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Beautiful, Easy to use

    Rated 5 out of 5 stars

    cookalongtheholidays

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to use and love the interior . easy to clean and a really deep oven for large items like turkey. also looks great

    I would recommend this to a friend
  • Cons mentioned:
    Self-cleaning

    Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful oven. Just learning how to operate it as some controls are a little different. I just had it self clean. The glass part does not clean well unfortunately. Other than that, I love it.

    I would recommend this to a friend