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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 14 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the IdeaPad Flex 5 14IAU7 14" Refurbished Touch-screen Laptop's sleek design and beautiful screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Screen

    Rated 3 out of 5 stars

    Great for its 1.5 week lifespan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent computer while it lasted. The problem is that it died within the first two weeks of purchase, causing a loss of some important documents. The battery was good, screen quality beautiful, and the size was very convenient. The warning signs of its impending death was that it would shut down unexpectedly. I thought that this indicated a battery issue although the battery was showing up as mostly charged, so I started using it only while plugged in. That seemed to fix the problem, but the next day the IdeaPad simply wouldn't start up. That was its demise. I don't know if this is an idiosyncratic fault of the particular computer, or if all of the IdeaPads have a tendency to fail so crucially.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Amazing display, Very fast

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refurbished computer. It is very fast and easy to use. I had no run into any issues with it. The display looks amazing too! I love it and I'd recommend it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Lovey laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The sleek design. The touch screen. Everything about it is wonderful! I would definitely recommend it to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, price and quality. Speed is faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    im so happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect item i love my lenovo im so happy thanks best buy i will keep buying at best buy for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product wonderfully refurbished. Perfect set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has worked out well for my granddaughter. The only problem is it does not shut down when you shut the lid and the music continues until you do a hard reboot. But it is so much better than the laptop she was using before this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Very fast

    Rated 5 out of 5 stars

    Get laptop and great value and design

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and what a great price and it work wond8a d fast and easy to aetup

    I would recommend this to a friend
  • Cons mentioned:
    In-store repair refusal, Operating system crash

    Rated 1 out of 5 stars

    Lasted 1 month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop worked great for 31 days until the operating system crashed, likely due to an update from microsoft. Best Buy would not fix the issue in-store despite our having the 3 year protection plan. It would take up to a month to repair after they ship it out to wherever, so we are attempting to return it for a full refund

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! He uses it for his studio / microphone set up

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Very nice screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on this laptop is outstanding, very vibrant and sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product.,............. , .................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezing and slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad product, laptop keeps freezing. It hardly boot. The laptop is really bad, I will never never recommend it for anybody to buy. A bad product. You can’t use it for 3 minutes without freezing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Perfect condition

    Rated 4 out of 5 stars

    Refurbished Levon Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. The used laptop was in perfect condition and came with all necessary accessories.

    I would recommend this to a friend
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