Customer Ratings & Reviews
- Model:
- 83DF00A8US
- SKU:
- 6575390
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.9 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Legion Pro 5i 16" Gaming Laptop's performance, graphics, and ample RAM and storage. Many appreciate the display and find the price reasonable for the specifications. However, some users note that the battery life could be improved, and the fan noise and heat generation are potential drawbacks for certain users. The weight may also be a concern for those who need a highly portable laptop.
This summary was generated by AI based on customer reviews.
I bought this laptop as a new device, but it’s not
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop as a new device but when I go to the system file, I saw old files and when I go to the battery information, it’s already two months active before I pay this device. When I go to the Best Buy to ask about this the supervisor Jack, he told me you need contact lenovo!! Date of purchase 9/27/2024
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Yousef, we are sorry to hear that you encountered an issue with your Legion Pro 5i. We recommend reaching out to Lenovo Support here: 877-453-6686, for assistance, as once given a proof of purchase, they may be able to set your manufacturer warranty start date to align with the date of purchase and the length of coverage to its original duration.
- Pros mentioned:PerformanceCons mentioned:Heat
Driver issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a driver issue with the rgb keyboard and being able to control it I returned mine in favor of another laptop Lenovo support has no fix for it and it’s been a known issue for 3 years with no fix or no ability to use a third party program other than that issue it was a fine computer for the two, three weeks I had it ran a little warmer on some games but nothing abnormal
No, I would not recommend this to a friend Bloatware is absurd
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful laptop and would probably run well if they didn't load it up with an absurd amount of bloatware. I actually can't even uninstall some of the bloat like Tobi eye tracker. I can uninstall the app, but processes from it still run in the background. It also has an absurd amount of Lenovo apps that provide no use whatsoever. Like a Lenovo avatar. Why would I want to create a Lenovo avatar? Only the CEO of Lenovo knows, and I guess I just fail to understand his genius. Also, there is a Lenovo notify me process I have to close in task manager because it didn't uninstall with the notify me app. I guess I am no longer going to know about their life changing deals. :( Also, it has McAfee because viruses are scary, and they needed to add some extra useless apps. The only somewhat useful app is Lenovo vantage as that allows you to control stuff like lighting and power usage, but even that had extra useless "features" that eat up computer resources. There is so much more bloatware I can't even remember all of them. After trying to delete them and even restoring widows once there are still processes from the uninstalled apps running in the background. At this point I just need to reinstall windows from a flash drive and download a debloated version of Vantage I saw someone made. Hardware is good though. The 4070 can play most games, and the 32 gb DDR5 ram is awesome, but it is all held back by the bloatware. The ram at points was over 30% usage while idle. I think when I reinstall Windows, I will be very happy with my purchase, but I just can't recommend this laptop considering I shouldn't even have to reinstall Windows in the first place.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Samuel,
We are sorry to hear that you are dissatisfied with your Legion Pro 5i as it stands. We offer software and processes in our devices that we feel some users can benefit from, but it's evident this wasn't the case for you, and for that, we apologize.
There are ways to rid your device of all software outside of Windows essential software and processes as you referenced, but if you need help with your system in any other way, please let us know by reaching out to us via the Q&A section of the product page or by contacting Lenovo Support.
Please update us when you can regarding this if you wish for continued assistance, and we appreciate you taking the time to share your feedback with us.
BEST BUY STOLE MY MONEY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this laptop because it wouldn't turn on. Best Buy claims I returned a different laptop than the one I bought...not sure where I'd get a second laptop, but OK. If you're rejecting my return - for whatever reason - then send me back exactly what I sent you. Or issue the refund! You don't get to keep the money I paid for the laptop AND keep the laptop!!! BEST BUY ARE CRIMINALS.
No, I would not recommend this to a friendQuality control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new. Keyboard faulty and malfunctioned it's 1st day of use. Returned item.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Shane, we are sorry to hear that you had trouble with your Legion Pro 5i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Constant crashes and blue screen —disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for the Lenovo Legion Pro 5i, but it was a huge letdown. Within the first few days, I experienced multiple blue screen errors (BSOD) during basic use. No matter what I tried — updates, drivers, resets — the problem kept coming back. For a machine in this price range, this level of instability is unacceptable. I had to return it. Not recommended.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Kim58,
We are sorry to hear that you had trouble with your Legion Pro 5i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues.
We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Fool me once, shame on you …
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this model to replace a Lenovo IdeaPad that was rendered useless by the now infamous USB-C charging issue. Spent a day cloning the IdeaPad to this machine only to discover the new laptop only had 1TB as opposed to the 2TB as advertised. Returned and refunded. Don’t know who is to blame here, but I am avoiding both Lenovo and Best Buy in the future.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, KeithB. We are sorry to hear that you have encountered an issue with your Legion Pro 5i, leading to you returning it. This model features two, 1TB SSDs, not a 2TB drive. In the future, should you run into an issue with our products, please feel free to contact our support team for assistance. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Best Buy won’t let me return a brand new laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only 10 days out of the return limit and they won’t let me. I HAVEN’T EVEN AET IT UP YET IT’S BRAND NEW. Terrible service.
No, I would not recommend this to a friendwaste of a company
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tried to buy one straight from lenovo during blackfriday due to it being the same price but having the better screen of a 240hz a week later i get told my order was cancled for no reason went to support and it took hours for them to just say no we cant help you and that they couldnt reinstate my order. Dont buy it if anything goes wrong Lenovo's customer support sucks.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, ChrisS. We're sorry to hear that your shopping and support experiences were poor. We will investigate your situation further and we appreciate you taking the time to share your experiences and feedback with us.
Bad Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought laptop at a great discount, however kept crashing and not being able to boot windows. Turns out that these can have damaged hard drives causing boot failure. Do not recommend
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, WilliamT. We are sorry to hear that you had this issue with your Legion Pro 5i. We apologize for the inconvenience and frustration from this. If you still have your device, please reach out to Lenovo Support here: 877-453-6686, to work with an agent who may help by providing a solution. We appreciate you taking the time to share your perspective with us.