Customer Ratings & Reviews

Replaced an old under the cabinet microwave that had really needed to go. The handle was falling off and the turntable would no longer function. Beyond that, it simply looked old and outdated. I read quite a few reviews before buying. There were concerns about this microwave being loud, but my old one was louder, so I don't have an issue at all there. I installed this one, with 1 family member, and it looks great. I am room venting rather than externally venting, and didn't have much of an issue with the installation. The holes in the top are not symmetrical. I accidentally flipped the template they provided, and ended up having to cut a couple extra holes in the cabinet, but nobody else is going to know/see that. The new microwave fit in perfectly and works well so far. I've only had it installed for about a month, but all is good so far. I didn't have any frills on the my old microwave, and I don't have any concerns with the functions of this one. I don't really do any 1 button cooking. I set the time and power level for nearly everything I put in the microwave. The appearance is a drastic upgrade from my old black version with the venting on the top front of the unit. The venting for this one is on top and far enough out from the cabinets above that I don't anticipate any concerns there. I don't use the fan or light on the microwave very frequently, like some who have complained do, and I'm not worried about either. I got the microwave when they were having pretty good holiday sales, and I've been very satisfied with the purchase so far. It looks so much better than my old option, both inside and out!

I love my new LG appliances. They are so pretty! they work great, after reading some directions for assistance. Only negative is the keypad is so dark I have to turn on lights to see the buttons. I wish they would like up.

Pretty easy to install; just make sure you have an extra set of hands for the mounting. Some other reviews state this microwave is loud; I haven't noticed. The fan works great so does the undermounted light. It popped the best bag of popcorn I have ever had and very easy to wipe clean. I don't have any complaints about this unit, though I don't know if I will ever use the rack that came with it. It matches my new LG double oven perfectly. :)

This microwave in black stainless is beautiful and perfectly matches my LG range. It has plenty of cooking space and lots of cooking features. My only reason for only four stars is the buttons are really hard to push. I don’t understand why you can just barely touch them, but that doesn’t work. You really have to push hard to set the cook time.

I would have originally given this model 3* after getting it installed and then realizing the buttons were hard to push and hard to see because there is no light. Additionally it was missing features available on my 14-year-old microwave that should be standard on an item of this price over a decade later. And now after 1.5 years the display is flickering and I can't tell what time it is or how much longer my food has to cook, not to mention the annoyance of the constant blinking. I did some internet research and found this is a common problem resulting from a design defect. I had another appliance with an issue well after the warranty, but since it was a design defect they were willing to come out and do a repair at my home. Guess which brand I'm buying when I need to replace the rest of my appliances?!!!

Absolutely love the melt and soften buttons use them all the time for ice cream and cheese. The reheat sensor is a little too powerful or I haven’t gotten used to it, I usually stop it once it show seconds counting down. At that point the food is piping hot. Other than that it looks fantastic above the stove and the light isn’t too soft like others complain. You can always replace the range light with a brighter led one.

The microwave works great, but the buttons are extremely frustrating to press. The touch pad doesn't work well. When pressing a button, it does not always work and you have to press hard to get it to work. Design Flaw. I have only had this microwave a year and I am already replacing it due to the touchpad issue.

Works beautifully, easy to install and looks great.

Easy to install, easy to use and the perfect size for our needs!

Solid microwave with enough options. The black stainless is our go to in our kitchen, with the best of both worlds and matches our stove/oven.

We just got this microwave installed and couldn’t be happier! It looks so good in our newly remodeled kitchen and works great. We especially love the design and the extra rack to heat two things up at once. Chose this one after a lot of research and would highly recommend It!

Easy to install. Templates made mounting simple. Not very heavy but requires a second person because of the bulk. Cooks and heats similarly to the GE it replaced. 1000 watts.

Looks and first great in my kitchen and works really well.

The Printproof Black Stainless is a very elegant look. There are many features to learn and it works quicker than Our previous Microwave. Very Spacious.

The microwave has nice features, took a few times of testing the sense cook features to trust them even a little bit but overall they seem to work well, especially for popcorn. Unfortunately mine only worked for about 10 months. Stopped heating just before the 1-yr warranty was up, had LG service it which took a little over a month for that whole process and then it stopped working again after a half a dozen uses ( another couple weeks). Now it is past the warranty so not a good value on this purchase for me. Hopefully others had a different experience.

Install was less than optimal. Tech said could not install because the bottom of microwave was 1.5 inches too close to stove top. Said it had to be 18” from microwave to stove top. Actually after install to be just one inch too close. Had to have someone else hang it on the wall. So much for the Geek Squad membership that covered a free install. They did haul the old one away for free. We like the Microwave and it seems to work fine.

Another beautiful LG product. Best Buy has the best appliance delivery from time of order to delivery.

On my second one. Glad i got the warranty. Microwave is a little loud but works well and has some features that other microwaves dont. The keep warm feature is a favorite when my timing for cooking everything is off and something is done early. I have overhead cabinets that will get pretty dirty and greasy because microwave vents directly on them. I do not have it hooked up to an exterior vent

I purchased this as an open box unit, overall this microwave is working pretty well, doesn't seems like this has too many fancy feature, great deal for the value.

When making this purchase I didn't think that it would fit our current space and would be about an inch taller leaving an overhang and not flush to our cabinets. It was a perfect fit and looks great. The door seems to closes hard and there are no major bells and whistles on this model but it reheats food and pops popcorn. That's enough for me!