Customer Ratings & Reviews

Overall, a good buy. For the Price Point, OK quality but fair value for the dollar - other brands at this price point come with fewer issues and have a more solid and quality feel. PROS: * Gorgeous, clean design. Looks great in the space. * Super quiet 98% of the time (see cons for the 2% of the time it's not). * Spacious, efficient and well lit. Nice storage spaces, though if I'm honest I'd like better space for tall bottles like champagne to chill on a door rather than just flipping back the mini shelf, but perhaps that position is better for chilling. * The water and ice dispenser space is quite large allowing containers of all kinds of sizes! Love that. My Pogo water bottle is 40 oz so I'm glad it fits. * Clever and easy to use temp controls that have a nice range of temperature. * I like that there are good storage shelf spaces on the inside of both doors rather than the ice maker taking up all or most of one side. Nice design. * LOVE the deli drawer (or whatever else you might use it for) * Very spacious freezer with 2 tiers! Takes some pressure off my chest freezer in the basement Cons: * The ice maker whirrs regularly to test if more ice should be made, and it's a noticeable if not loud noise. At this price point I feel like that shouldn't be the case. * The housing for the water filter will not stay fully closed. I have tried tape, wedging something into the little clips to help then grip and then using tape, nothing works. It seems to be that the filter itself will not stay up in the locked position after being screwed in and puts pressure on the housing, forcing it open. * The shelves don't actually balance and stay level in their runners. They tip and sag. (Yes, the fridge is level, I checked) I've tried putting some paper towel under the front ends to help support them in place and it helps a bit but they still sag a bit in the center. * The drawer design for the freezer allows small animals like cats or small dogs to climb in behind it when open. The good thing is that it closes softly and gently so it can't harm or squish anything in there when you try and close it, and it will not close when blocked anyway. Still... This is probably not something that can be helped, it's just a fact of having a drawer, but it's something people should consider before buying and I truly never thought about that myself. * The button panel feels like cheap plastic that is not well connected to the underlying contact board of the fridge. * The ice dispenser can kick ice in unexpected directions across the room, the receiving container should be pretty close to the aperture to stop that from happening. * The top cover of the deli/produce drawer is fixed in place. It would be nice if it flipped up as the drawer is pulled out, as competing models at this price point do. Lastly, this has nothing to do with the product itself but does have to do with Best Buy. I purchased a "New" fridge and received one that was damaged in several ways indicating it was actually an Open Box. Honestly, I feel like that was poor faith and business and I was surprised. I always expected and got better from Best Buy. I don't know if it was to do with the Refrigerator Shortage going on or what, but customers should be aware that this may happen to them when buying an expensive appliance that is being delivered from Best Buy rather than one you pick up yourself. The store itself doesn't really know what's being sent to you from the warehouse and doesn't seem to care to have better control over that. In the end, there is a Refrigerator Shortage and my old one was about to die. I had no real choice and this was the first one I could find in the design I wanted that would fit my space and was actually available within the week instead of "maybe" 6 months or more. This is the nicest Fridge I have ever owned. I only hope it lasts as long as my last one.

Awesome refrigerator for apartments and condominiums. It is large, but fits in a relatively small space. It provides a lot of storage and organization over top and bottom door refrigerators. I appreciate the air purifier in the refrigerator that helps keep food fresh for longer. I also, love the ice and water dispenser, especially the ice maker with Ice Plus that makes ice extra fast. I comes in handy when cooking as well. The ice is always fresh unlike ones where you have to freeze water yourself to make ice. The one feature I would have liked to see is the dispenser having a a catch tray for ice and water. Sometimes the crouched ices does not dispense nicely into your cup and ends up on the floor, but is an extremely small nitpick. The freezer is large as well. Overall, I love this refrigerator and would recommend it to anyone who has a tight living space. Of course, check your measurements beforehand.

I have had this fridge for about 2 months now. Appearance wise, it is a good looking fridge. It is more spacious than I originally thought. The ice maker works well but does not hold a large amount on hand. I only have two people in my home so it’s perfect. You can also empty the ice into the provided ice bin inside the freezer to stockpile it so it’s not a huge deal. The tall water dispenser is definitely convenient to have. I use blender bottles a lot so it’s nice not having to hold it at an angle. I do wish the water dispenser faster. I’m currently looking to see if that’s a water pressure issue on my end which is very likely. Everything has held up well so far. The stainless steel does not get fingerprints on it at all really. Didn’t think I would even use the smart functions but it is actually kinda interesting to see the data. The system check is actually kind of fun too as it detected I didn’t close the freezer all of the way one time. Overall it’s been solid for the first couple months.

This refrigerator takes up less space than our old side by side 28 year old refrigerator. We can see what we have in every part of our new refrigerator much better and it holds more food. The ice maker is completely contained inside of one door and dispenses ice water & ice from the tall outside shelf. The compact ice maker tub can be unlatched to transfer ice into the large bin in the bottom freezer for storing lots of ice. All the shelves and drawers are generously sized. I like filling my insulated mugs with fresh water and ice conveniently anytime.

I got on 4th of July sale. Heidi the manager helped me and all the staff was great! Even the delivery people. Ice does make noise when falling but we are fine with that and i think it is pretty normal. We have 3 kids so that does not bother us. Reading other reviews I would say the right door u do have to close a little harder. But on this fridge you can shut the right or left door first. We LOVE it perfect size for the space we needed. Holds much more than the other fridge and we have ice and water. Just get a warranty I would recommend with any house hold appliance. My kids love that they can fill there Hydro Flasks up without spilling. We are all satisfied! I also bought the black stainless steel but I liked the stainless steel better and they switched them with non problem. Excellent customer service from Best Buy!

Extremely pleased with this LG refrigerator. We were limited by the space so we opted for this one. It replaces the same size Maytag unit we had. It has almost 3 cubic feet more space than the old one. On top of that, it has the ice and water dispenser on the door.

The fridge is nice looking, but definitely is just average. Could have a few more bells and whistles to make it a bit more user friendly. The ice maker makes pretty small cubes and doesn’t have much storage in the actual maker. It does come with an ice storage bin in the bottom freezer drawer though, but I feel like that takes up a lot of storage space. We also haven’t been able to figure out how to adjust the doors if even possible. When shutting the doors, they literally slam shut and all our condiment bottles shake and rattle. We either have to gently hold the door as it shuts or it stays open unless you give it a good push. Not exactly a good soft close system. Only reason we chose this fridge is because of our size constraints. It was 1 of 2 that had the right size we needed and included water and ice dispenser on the outside of the fridge door. Wish I would have picked the Samsung but the salesman strayed us away from it.

Is a great fridge. Is very easy to use, the door opens up with less than two inches of clearance from a wall so is good up next to a wall. The bottom drawer still opens up with the right door not fully open because of said wall cause of the way the door is designed which is helpful. Also has the most freezer room out of all the refrigerators I looked at of this size. Was also easy enough to get set up on my wifi in the app and is nice to be able to change settings and get diagnostics information right to my phone.

I am extremely happy with my new LG 24.5 Cu. Ft. French Door Refrigerator. It fits perfectly in our kitchen space. We’ve had it about 6 weeks; the only drawback I can possibly think of is that of crisper space. The drawers are great but I could use a couple more. We are huge veggie and fruit eaters. That being said they do a great job of keeping both fruit and veggies fresh for an extended period of time. This refrigerator is the quietest one I have ever owned and I have had many!!! My experience with the sales personnel at Best Buy was great as was the delivery and set up process. Kudos to all. P.S. I love the size of the ice cubes. Perfect for beverages. The huge ice bin in freezer is also great.

Love the refrigerator. Fits perfectly and makes ice fast. Tons of storage space.

LG French door refrigerator looks and works great. Ice cubes look cute

The PERFECT fridge for our small space! It looks great, much quieter than our previous fridge, has a lot of space in top refrigerated space and the bottom freezer space. I like having adjustable shelving and different sized storage spaces on the inside of each door for organization. The ONLY suggestion for change in design would be to have two separate drawers on the bottom, instead of one drawer so you don’t have to open both fridge doors to open the drawer. Still support the 5 Star Rating!!!

I am loving my fridge it even lets me know if I haven't totally closed the door or if I am leaving it open to long. Good feature for my children and grands when they visit, ( they still like to watch fridge tv, LOL) and easy access for ice and water and the space is good, and it is perfect for me. I like that I have a lot of freezer space. I have only had my fridge since May 2023 but as of now I am very happy. the only thing, I find myself wiping door handles, and shelves a lot

Weve had our fridge for a few weeks now and its such an upgrade from our last one. We love the external water and ice maker. Previous fridge had the ice in the freezer which took up so much space and would get dirty. The shelves in front of the ice maker are still very functional. There is so much room! We havent figured out how to fill it up yet, but im sure we will.

So far so good with this unit. Very roomy inside doesn’t have the dual ice maker like they originally stated but you can dump ice from top to the provided bucket in freezer.

Excellent refrigerator and freezer. Flexible. Lots of storage. Great ice maker.

I am very impressed with the room and color of this refrigerator. I finally found a refrigerator that would fit in the space I have. I wanted white but it’s hard to find for the size I needed.

Loaded with features, large capacity and, quiet .. I am VERY PLEASED.

It is the same model as the one I had, but it has more room in it and the ice maker works great, the ice maker in the other one never did work very well

I am so happy with this refrigerator! The amount of space it has, the freezer drawer pulling out further than our old one so you can actually get to stuff, and the ice/water dispenser! This is a dream machine, lol!