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Customer Ratings & Reviews

Your price for this item is $854.99

Customer reviews

Rating 3.7 out of 5 stars with 35 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance and quiet operation of this 24" Top Control Built-In Dishwasher with Stainless Steel Tub. Many appreciate the additional space provided by the third rack. However, some customers have reported issues with the dishwasher's reliability and long cycle times. A few have experienced malfunctions after a short period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleanes dish better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it cleans everything we thought at it. Very happy, I wish it would dry a little better but everything else has been perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty, turn it on and can not hear any noise. Easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dish washer. The steam feature is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed it too. Dishes come out cleaner than the old one it replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgraded dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely built with great extras. A little more noise than I expected, but much quieter than what it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leaves dishes spotless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. Plenty of room. Like that the middle & top racks are adjustable to allow an almost endless combination of dishes to be loaded. The steam feature is great for heavily soiled items. Doesn't seem to dry well unless the "extra dry" & "night dry" features are enabled.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean dishes!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher to get those dirty dishes clean! A+

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Problem seems ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the first dishwasher, it had dents in it, and leaked from the top, Best Buy replaced and so far so good, dishes come out looking great.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback, it is very important to us. I hate to hear that the dishwasher you recently invested in arrived damaged but we appreciate you bringing this to our attention. If there is anything we can assist you with, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Rated 1 out of 5 stars

    Very frustrating

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this product as part of a set with the gas range, fridge and microwave. Heard a lot of good stuff about it and was excited to place these items in our updated kitchen. Wife loves the range and microwave and spits on the dishwasher (figuratively)! We have had two different LG service reps come out to fix the machine 4 times!!!! within the first year. LG refuses to acknowledge that it is a lemon and instead stated that they would extend the warranty for a “one time courtesy” service call. This occurred during the pandemic so I was not going to have anyone come to the house in the height of the virus (March/April). Now we received an error code for a part which was already replaced during the warranty. Customer Service gave me a hard time getting that “one time” service. Trust has been broken. We will not buy another LG product!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Understandably, this is frustrating. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this dishwasher exactly two years and it is not functioning. It started acting up 6 months ago and now needs to be replaced. Absolutely unacceptable that a $1,200 dishwasher does not last more than 2 years.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing that you had this problem with your unit. If you are still having an issue, I’d like
      to see if we can assist. Please contact LG Customer Support by direct message via Twitter
      (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also
      call us at 800-243-0000. Please provide your contact information, model/serial numbers of the
      TV and date of purchase, and we will be happy to assist you.^Venette LG

  • Rated 5 out of 5 stars

    great dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved LG appliances and this is another great unit from them. Looking forward to using my whole new kitchen!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks nice, quiet, that’s it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About to call for the third time for repair. Maybe after this repair it’ll also clean my dishes. I usually have to hand wash half the load(I scrape and rinse dishes prior).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Won't turn on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this dishwasher! When I actually get it to turn on, the dishes come out sparkling. It is quiet. It looks great. BUT - it almost never turns on. After pressing the power button, then the start button - and closing the door within the four seconds - the lights just keep flashing ("stand-by mode") and it won't turn on. I usually try turning it off and back on - sometimes magically works. Most times, it won't turn on after over 10 tries - I wipe both the door and the seal - still won't turn on. Eventually, I get it to turn on. Sometimes six hours later after dozens of attempts. Yes - Best Buy has been responsive and has come twice to re-install it. Yes, LG sent an appliance repair person to replace the entire top control panel. Still does not work. I am hoping I just have a lemon - and I am willing to try a new one that is the same model. If I have a single issue, though, I will exchange for a Bosch.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing Dishwasher!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I've got to say is WOW. Maybe it's because we had an old, meh dishwasher previously, but this one is amazing! First, it's huge inside, mostly due to a lack of heating element. Don't let that deter you, your dishes still get dry. Second, QuadWash powers through anything that you've left on your dishes. Third, it's quiet. Again, maybe it seems that way to us because of our old dishwasher, but it's almost too quiet, which is why I definitely appreciate the SmartThinQ app. Sometimes you forget it's running until you get a notification that it's done! All in all, this thing is wonderful. I'm a big fan of LG products and this one lives up the their reputation. If you're in the market for a dishwasher, get it! You won't be disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Read the bad reviews and should have stayed away.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our LG LDP7708ST dishwasher about 2 years ago. The only good thing we got was an extended warranty -- because we need it. We read lots of stories about the dishwasher having issues, but the price was great and we liked the smart aspects. We'd previously had another LG dishwasher and never had any issues. We should have followed the reviews and bought something else. About 18-months after purchase, the dishwasher started doing a thing where it shuts off, won't re-start, and plays a two-tone "high-low" song when it stops working. If you power off, change settings, and re-try, then it will eventually start working; however, it is a huge pain. You might start the dishwasher and leave the house, and not realize it has stopped; the next time you look, you have a dishwasher full of dirty dishes. LG is sending technicians to repair, so I can't fault their technical support. However, the dishwasher has major fundamental issues. The first technical LG sent (who never showed up) explained over the phone that these dishwashers are known to have major problems. In all, I strongly recommend against this product. We've had other LG products (dishwashers, refrigerators) and the experience has always been great; however, I would never buy another LG dishwasher.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG