Customer Ratings & Reviews

I purchased the LG 33” bottom freezer refrigerator on the rebound. I am so happy that I did. I needed a refrigerator that was no more than 33” wide. After waiting for my original purchase (LG French door) for over a month, I was informed that it would be another month or so before it would arrive due to back order. I needed a refrigerator. The manager and sales person were very helpful in getting me a refrigerator that would be delivered within a a day or so. The new purchase was a side by side and I thought that it would be ok. I really didn’t want another side by side. After installation, I realized that although there was really nothing wrong with the refrigerator, I was not happy. It was not as roomy as I expected and it was just not what I wanted. I returned to the store and the manager sent a female sales associate who was very helpful in assisting me. She realized that I could not make a choice from the refrigerators that were available, due to my limited space. She advised me to go home and take my time before making a decision. After reviewing my available options, I decided on the LG 33” 25.5 cubic ft. with ice maker. It fit my space. It’s very roomy, both refrigerator and freezer. It has a section for butter, cottage cheese, sour cream, etc. I like the vegetable and fruit drawers. It even has a separate drawer for snacks, cheese, etc. I did not want the water and ice in the door. I buy bottled water any way. If I don’t want to buy bottled water, I can always put ice in a pitcher to melt and place in the refrigerator. The ice maker makes plenty of filtered ice and you don’t have to worry about the ice sticking together or getting clogged in the dispenser. It is quiet. This refrigerator was an excellent choice for me. I love it!

Very spacious inside, we have a very specific space in our kitchen for our refrigerator and most fridges were too wide. This is the only one we found that fit our dimensions and it was perfect! I like that we were able to reverse the door and make it open the other way. Overall very pleased with the purchase.

Beautiful fridge! So much storage and aesthetically appealing! So easy to make your fridge look organized and beautiful on this inside and well as the sleek design on the outside! The double drawer freezer is amazing too! Tons of room to fill up! Large ice box that holds a lot of ice but doesn’t steal very much storage at all! Overall a really amazing, beautiful fridge!

I'm very happy with my purchase this refrigerator is very nice. Even though it was open box satisfactory it came good as new. Very spacious, it doesn't freeze my produce like my old fridge used to do. The vegetable drawers are small that's my only complaint, but the small wide drawer underneath makes up for that in a way. The fridge does make a noise here there not sure if it's normal however it doesn't interfere with its performance so don't mind it at all. Overall very very satisfied with LG.

My wife chose this bottom freezer refrigerator over the Whirlpool model mostly because the Whirlpool bottom freezer had wire baskets whereas the LG had solid plastic baskets. She thought things would fall through the wire basket. Also, we liked that the controls are at the very top and didn't take up any room so that when you try to put something in the fridge you don't hit the controls and light which our current refrigerator has this problem. All our appliances are Whirlpool so this is a step out of the norm. Inside it does say Made in Mexico. It was taller than our current Maytag 21.5 cf model. So I had to take down the cabinet above the fridge and luckily was able to cut off 3/4 in off the bottom of the cabinet. That worked well. Also, it is much deeper too but we have gotten used to it. So far it seems to work very well. The noise is minimal and the LED lighting is very nice. We've had it one week. The delivery guys were pretty hard core speaking Spanish and while I understand some Spanish, they were hard to understand. That is not a fault, I'm fine with it, and enjoy that sort of thing. They did not wear masks nor seemed to care about that sort of thing. When Best Buy called to follow up on the delivery experience, Best Buy specifically asked if they were wearing masks and I had to say No. Otherwise, they seemed to take good care of the fridge. We had two problems. 1) The leveling feet were screwed in so tight I had to order thin wrenches from Home Depot (you need 18mm thin wrench) to get in the tight space and they were both screwed in very tight. Plus they look pretty beat up but nothing else does. Strange. After getting them screwed down a ways, you can use regular wrenches. 2) The ice maker would not work. After 24 hours it should start to make ice. After 4 days, nothing. I checked the water supply several times and verified water made it through the hose all the way to the inlet water valve. I read online that there is a button under the ice maker for testing. I pushed that button and the ice maker goes through it's motion and at the end no water comes out to fill the tray. Did that several times. Now I'm down to checking the valve. Took off the bottom back panel and then unscrewed the screw holding the valve on to the bracket. The valve has a blue connector that goes to the center of a white connector. It immediately fell out. So it was not inserted all the way and was not locked in place. I used a mirror to verify the pins are in the center of that white connector and then plugged the blue connector in all the way until it snapped and locked in place. Viola' - a push of the test button and water started flowing in the ice maker. Hurray - we now have plenty of ice, after discarding the first 5 or 10 batches of course. Attached a couple photos of the connector issue.

I waited a couple of years to purchase a new refrigerator. I had purchased several items over the past few years from Best Buy with no issues. Till now. I had to wait for a month for delivery- not a problem.i took the day off work for the delivery. Day of delivery came and was cancelled due to a technical issue. I needed to wait till 5 pm to schedule. I called to reschedule someone did they would try to get me an earlier date than 12.24 No one called me back. I was able to reschedule To 12. 21 on the app Delivery #2- delivery scheduled for 11-1 Received a message giving confirmation of delivery. Next message received was around 11:30 asking me to reschedule. When I called in to reschedule,I was told someone called in sick @7:30am. My question is why it took over 4 hours for me to be notified. Delivery #3 Finally delivered. Refrigerator as some paint damage on the sides I asked for some kind of credit I was told i could return it and reorder. My biggest issue isn’t the product it’s the lack of Customer Service and support lack of follow through.

An excellent refrigerator. Very practical only one door refrigerator with a ton of space inside, with all the shelves, drawers and door bins. The bottom freezer is also of good capacity with a convenient ice maker included. Only 3 months of use, but the performance is all good as today.

I remodeled my kitchen and although my similar Samsung refrigerator was only a couple of years old it had French doors, I needed a high capacity refrigerator with a single door that opened to the right. I really like the way the interior of this refrigerator is laid out - the door shelves are adjustable so you can put bottles and jars of condiments where you want them, not just where they will fit. But the happy surprise feature to me is the cold cut/cheese drawer - you can get a lot of meats and cheeses in there and I don't have to use one of the produce bins as I did with the Samsung. The installers were great and moved the Samsung into the garage for me. I am very happy with this purchase.

This is the largest fridge I could find that was 33 inches wide. I waited over a year to get it. It is great! No water but I icemaker works well and plenty of space. All drawers can open even tho the fridge door only is able to open 90 degrees where I have it. I’m very happy with the purchase and the fridge. Lots of little storage spaces that would otherwise be unused.

Blown away by how much room this has, Im a single father of 1. I had a 18 cu ft normal fridge an it wasn’t cutting it freezer was jus to small had to pick an choose what i was gonna store. PLEASE DONT LISTEEN TO THE REVIEWS OF IT BEING NOISY Trust me it is not noisy at all. Love my purchase an lg continues to show why its the best , this is my 3rd appliance  2 more to go an set is complete.. Delivery on other hand needs some work jus seems like they wanted to drop n go not answer questions or even check if it was level, but i wasn’t signing anythin till i had questions answered n they leveled it….

We were looking for a refrigerator for a beach house we built. My wife is a foodie and we have a giant 31 cubic foot beast in our home and she wanted something LARGE with a couple of drawers for meats, cheeses, and veggies as she's Italian and likes to make Charcuterie boards with wine. We didn't want a French door because the the beach house doesn't have an island so we weren't pressed for room to open the door, and we didn't want dispensers in the door, but we did want an ice maker. This thing feels as big as our 31 cubic footer at home. The layout is the same - bottom freezer, top fridge, with the 2 drawers she wanted. It also has a normal freezer drawer as compared to some we looked at that have wire baskets for a drawer - can't stand those. She commented on the controls being in the frame instead of hanging down into the fridge, something that she says made it difficult to put large items on the top shelf without smacking into them. The LED lights are super bright, exactly what we need as we're older and eye sight isn't what it used to be. We had the doors flipped by the installers so match our Kitchen layout. The ice maker produces a lot of ice and so far we're thrilled. All in all she's happy since she loves her big one in our regular house so I'm happy. Minuses for me are that it sticks out so far but we knew that to get the cubic feet in the width we had it had to stick out so that's not on LG. The other issue for me was reading about the linear compressor problems LG had in the past, but the warranty looks good - 10 years for compressor and 5 for labor so we'll see what happens.

We only had a small space. this was the biggest fridge that fit in that spot. Does have lots of room compared to the 23 cu ft French door whirlpool. To soon to tell reliability but it doesn't make all the quirky noises our Whirlpool made. The sides a glossy textured black. The Black Stainless is very shiny as well. It has a door alarm that is pleasant and works for the freezer door as well. The only disappointment is, the lowest door shelf could be a tad deeper to fit soda or beer cans. Just a little bit of wasted space as there is like over 2" clearance available space to use (waisted space) There is a water and air filter that can be replaced .

This is the first new frdige i have gotten to buy. I did my research and decided on the LG. I love the amount of space. I also love that the door allows you to keep milk in it. The deli drawer is also a selling point for me. The icemaker is great and i love that the freezer has two storage areas.

I love my new stainless steel refrigerator.. It doesn’t have a water dispenser like most up to date models but it does have an ice maker which always has plenty of ice ready when I need it. You can never go wrong with LG…

Tons of space, great lighting, easy to clean! I didnt think I'd like the shelves because I was used to split shelves, but these are adjustable and give SO much storage room! I took out the sliding dividers in the door shelves because they had too big of a footprint and they weren't really needed. I adore this fridge and highly recommend it!

I was so happy to see this LG stainless steel open-box refrigerator. I was going to wait to get a fridge, but couldn't resist when I saw this. I did need a fridge with more room just having the fridge up top. My old fridge was a 2003 Whirlpool. It was a little noisy and the freezer door didn't close good. It might have been about ready to kick over. This LG was what I wanted. It's so quiet I can't hear it running, and it feels extra cold like almost to the icing point. It's the coldest and quietest fridge I've ever had. I just wish it had a place inside it off to the side where I could get my water, like I'm getting my ice cubes. I was told I couldn't get water with this one. I'll have to double check about that. I like the small squared ice cubes they are kinda cute and fancy looking. Nicely done with that. I saw that LG was one of the three most reliable brands for fridges needing least amount of repairs, including Samsung and Whirlpool. I hope this lasts so I never have to buy another fridge. I think it's also what I wanted more with it having just one door up top instead of two for the fridge part, like I'd originally thought I'd wanted. I'd rate it 5 star but because of no water option I give it a 4. Thank you LG and Best Buy.

I don’t have a big space for refrigerator but this one fit perfectly. Everythjng about it is awesome. Good size of space and freeze have plenty of room and ice maker too

We love this fridge/freezer combo! It is so spacious in both the top and bottom, and the fridge handle can be placed on either side.

Bigger than the 15-year old LG that I was replacing. Plenty of room in both the refrigerator and the freezer. Was used to split shelves, but getting use to the straight shelves. Attractive exterior styling. Overall, so far so good.

Love the size fits great for a smaller kitchen since I have min options for a fridge that can be functional in the space provided by a older home kitchen layout while still looking new in style