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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 305 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note their appreciation for the craft ice feature, describing it as a popular conversation piece during gatherings. The refrigerator's spacious interior and door-in-door design are also well-received, with customers highlighting the convenience and aesthetics of these features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 305 reviews
  • Pros mentioned:
    Door-in-door, Spacious
    Cons mentioned:
    Water filter

    Rated 5 out of 5 stars

    Fabulous fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine... very well thought out. Tremendous storage space. Very quiet. Not having had the door-in-door feature before, I was inclined to think it was a bit silly, but it really is useful, especially since the main doors are very heavy. It's a handsome beast... see photo. One issue we had, which has been reported on the LG support forums, is that initially we had a very metallic taste to the water even after running many gallons through. Turns out the water filter was not rotated far enough to allow water flow. Really needs a firm twist after the initial engagement of the filter and filter head. Problem solved. Doors are very deep, so this would not work adjacent to a solid wall... in the photo, you can see that we have it pulled out a bit to clear the partial wall on the right when opening the main right door; the door-in-door is not an issue for clearance. Freezer has two sliding drawers... a shallow one underneath the deeper top one. Very handy for shallow items so they don't get lost in the depths. Geek Squad installers were awesome... very careful and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Love my LG!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this and loved the look and options. Best Buy had the best price and no interest credit card purchase. LG is the brand I love and only one I wanted to invest this kind of $ for a refrigerator. We went with the counter depth and it's doesn't stick out as far in the kitchen and more than enough room. I wasn't really aware there are two depths: counter or standard. The counter is a few inches shorter in depth and align better with a kitchen counter. The knock knock door is so nice and love how there's a place for everything. The ice (crushed or crescent) and water dispenser are great and accommodate a taller water receptacle. The freezer compartment has the lower area, a pizza-like drawer for not too tall items, and then a top compartment! We opted not to use the 2nd ice maker in the lower freezer but that's an option. It makes the cutest round ice balls! It's super quite and it doesn't show fingerprints like the previous stainless steel we purchased - awesome. Highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Spacious

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had it for a couple of weeks so far .. but I can say its very quiet.. I had a GE and it was freezing up so I bought this one.. the ge wa son similar size but this seems to hold much more because of it freezer is situated.. I wa sable able to put everything in it no problem with space for more... I love the ice maker in the door and the door in door for the drinks.. it make door open time much easier in and out.. I actually can organize my fridge better.. the shelves on the ice maker side door are more condiments and thin bottle items like heresy chocolate syrup type stuff.. the only thing id like to see better is the craft ice maker in the freezer only makes 3 round cubes every 24hrs.. but I guess that won't get used that muck as the door ice maker keeps up fine with 3 here. plenty of ice to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 4 out of 5 stars

    Craft Ice Balls are a Big Hit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Refrigerator! The Craft Ice Balls are a hit. Love the Door in Door feature for much used items and ability to view into the fridge. One flaw is the deli drawer can only be opened if both fridge doors are open. I like the "mini" sliding tray in the freezer for putting things like frozen pizza. Also the fact that it can measure the ounces of water from the door dispenser is helpful for cooking and my own water consumption. All in all we are happy with the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some Small Stuff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is otherwise amazing, however, there are some sizing issues. Some thing are just a millimeter shy of a perfect fit. Some spaces are tight and the ice tastes like chemical off gassing. We have dumped many batches of ice and let the bucket off gas but if the ice melts at all, it ruins your drink. The open door alarm is quite loud. The divider in the freezer is very nice and easy to slide around. I like the tiny shelf for ice packs and smaller flat frozen foods. Everything is smooth and very attractive. I don't think I should have to knock as firmly as I do to get the light to come on, but it isn't a huge annoyance. The ice dumping is very quiet but the refilling is quite loud. Love the sound of the ball ice dumping.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    My dream refrigerator

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing extensive research I realized this was the perfect fridge for me. Not only does it look cool and futuristic, but it also has a number of features to match its looks. Temperature zones allow you to keep your produces, meats, and leftovers at optimal temperatures all in the same fridge. The huge freezer allows you to store a number of things. The dual ice maker gives you 3 options for ice, cubed, crushed or round craft ice. This is an awesome fridge that gets a lot of attention when I have guests over.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Welcome! We love hearing you talk about the outstanding features the LG French Door-in-Door Smart Refrigerator provides you because our goal is to make innovative products that ultimately make life more convenient. Should you need us for any future issues, just reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. We are always here for you! ~Rita LG

  • Rated 4 out of 5 stars

    Spacious!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new refrigerator, especially the east access door on the front. Lewis the bully milk in front and makes more room for other things in the refrigerator. 4 stars because the big round ice balls take a long time to add up in the dip bin and for a large family, this becomes less ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an impulse purchase I don’t regret it at all! We love this refrigerator! This has a lot of space and the dual ice maker is amazing! My kids love the door in door feature while my husband and I love the craft ice. The freezer space is great.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month since delivered. More expensive than we were planning to purchase, but it was an Awesome purchase. Would absolutely purchase again. Only mild issues. Craft ice take days to create either 3 or 6 at a time. Would be nice if shelves could go a little lower as it can be tight to fit items on them. But spacious otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife has been researching this LG refrigerator for months now . As soon as it arrived and was installed she was even more in love ! This thing is beautiful and spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. the water tasted funny at first but I think it was because I didn’t screw on the water filter all the way. Or it might have been fixed by me tapping it on the counter. Pretty sure it wasn’t screwed on right. The shelf that pushes back for bigger items. I just took it out and I have plenty of space for big items now. I’m really happy with this fridge. It’s my favorite thing in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ball ice is fun takes a few days to make 3 cubes at a time. Not much space in doors taken up by ice maker so sauces and jars have to go on the shelf. Otherwise black stainless is pretty matched pretty well with other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    We love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has great space in the fridge and the freezer! The kids are so excited about the knock knock door and dad is excited about the craft ice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of looking and researching different brands we decided on this new LG model with dual ice makers and Craft ice. We had issues with our last two Kitchenaid models, hopefully will have better luck with LG. Lots of room and we really like the instaview with door in door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice Spheres for the win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in love with the fridge. The only flaw for me is that the fresh air filter is impossible to reach in to short. Otherwise I love it and the color. My boyfriend is in love with the ice spheres.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Excellent Refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Awesome craft ice. Great delivery service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is pretty awesome. Totally worth taking out cabinets and cutting the counter shorter to fit lol. But, we also got it open box for a third of the price with a 5 year geek squad. If I had the money, I'd buy it at full price though.

    I would recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 1 out of 5 stars

    Poor delivery service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a closeout floor model for 75% off and it was immaculate nothing wrong with it. It even came with free delivery. The only problem was they canceled the delivery twice, the last time was because they shipped it to a warehouse in another state and couldn’t get it back in time because if snow storms in colorado. I live in utah and only 2 miles from the store i bought it at. Why would you ship a fridge to another state for a 2 mile delivery? In the process the shipping company put a dent and scratches on it…

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, ITGuy. Thank you for taking the time to review the LG Refrigerator (LRFVS3006S) model. We appreciate your feedback, and we apologize for the poor delivery service you have experienced.


      We understand how frustrating it can be to have delivery issues, especially when it results in damage to your new appliance. We sincerely apologize for any inconvenience caused by the canceled deliveries and the dent and scratches on the refrigerator.


      We would like to assist you further in resolving this matter. We recommend reaching out to BEst Buy customer service at 888-237-8289 for immediate assistance. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we are committed to ensuring that you receive the support and reliable performance you rightfully expect from our products and services. ^Juvy LG

  • Rated 5 out of 5 stars

    Love the ice balls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice balls are a fun party trick. We have not found away to turn off the beeping when the door is left open which is nice since my gf has a leaving the fridge door open problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, wish I would have done it a long time ago. Works great holding baby bottles with easy opening

    I would recommend this to a friend