Customer Ratings & Reviews

Enjoying this fridge, great to have the door-in-door feature for my milk and half & half. The craft ice feature is a fun little frill for your whiskey, too. It’s a good looking machine overall, quite roomy inside. Only been using it for a few weeks, but no complaints here thus far.

Pro: * Door in Door is very convenient * The filter placement is better on this updated model- we had an earlier unit and lost head space on the main shelf * Craft Ice is a huge plus * Good design to allow flexibility in shelf placements * Higher flow water than old unit. Also much improved ice function. Con: * Craft ice is nice, but at the cost of space in the freezer * Water taste isn't as crisp (filtered tasting) as old unit Overall are really solid refrigerator and would recommend it.

Best refrigerator we have ever owned. All the others pale by comparison. Fit and finish are perfect. So quiet you have put your ear to the side to hear the compressor. Triple threat ice maker with cube and crushed bracketing the water on the door. Craft ice can be programmed for 3 or 6 cubes per day and these mega large round cubes are dropped into a holding tray on the upper floor of the freezer. The fresh food section has adjustable shelves and 3 compartments for whatever you want. Inside, the back wall is stainless steel as opposed to the normal plastic. Steel helps hold the temperature. The door-in-door feature is a home run. Wifi capable using the LG ThinQ app on your phone. LG tech support is as good as it gets. Everything about this product says "quality, versatility, and leading edge thinking".

well I would have given a 5 star however i was off working as i travel with my job got home and the craft ice maker is not working so ugh also the meat drawer is no good it’s weird how it slides open the whole lid comes off insane it drives me crazy i miss my cadillac samsung that thing was a king i called 3 techs out here not a one would touch it my son simply unstopped it and now she sings agin i should talk him into trading me this new one back for my old cadillac lol

The good: Huge interior space - I honestly probably could have bought a smaller fridge Craft ice - we love these for drinks, and the long-lasting balls are great in the summer. Tall water dispenser with measured pour - I use this daily for my protein shakes. Door-in-door - it's great to have some convenient items without opening the whole fridge, and the middle shelf is really easy to adjust. Freezer arrangment - I like have two drawers and a tray between them for thin items. the Bad - The bottom shelf - in each door, they are nearly useless, because it's very low in height and difficult to manuver into and out of. I didn't even see the bottom shelf in the left door, because it's so far back und the ice maker. The meat and cheese drawer at the bottom of the main compartment requires you to open both doors to access. The packaging - SO. MUCH. PLASTIC. FILM.

This refrigerator replaced a similar one that was 10 years old and died. There were a few changes. The icemaker was different (you have to push a button for ice or water), it has two refrigerator drawers instead of three, and it doesn't have the little flip out drawer in the front of the freezer. However, this one does have the craft ice, which is kind of cool. All in all, although I liked my old one better, this is a great refrigerator. The door-in-door is wonderful and there is plenty of room in the refrigerator. The freezer is also spacious and the four separate compartments (including two sliding drawers) keep the contents handy and easy to find. Delivered on time with very professional installers.

Large capacity is what we were after and are completely satisfied. Door within a door is convenient but the space within that area is somewhat limited. In-door icemaker works great, as does water dispenser. Measured dispensing is often handy for cooking, etc. Was pleasantly surprised at how useful the Craft Ice in the freezer is, is NOT just for bourbon and alcoholic drinks like we thought. Is VERY useful for adding to jug water coolers, large-opening insulated drink cups, or anywhere you want the ice to last a longer time than ordinary cubed ice. Overall it's a premium-priced refrigerator that delivers that same premium level of features and convenience. Time will tell as to whether it remains trouble-free for many years like we hope!

This was a great buy. It is expensive but worth the money. First off the capacity is outstanding. You will not have to worry about space ever again. While you may look at the door in door feature as superfluous, you will soon appreciate the easy and energy efficient manner in which you may access your often used staples. The in door ice maker and in door ice/water dispenser with controllable ounce dispenser is also useful and the craft ice is a wonderful feature useful well beyond cocktails. Simply put, this is a beautiful, well designed highly functional and efficient refrigerator with enormous capacity. All the ingredients for a great buy.

For the most part this has been great. We occasionally, inexplicably get a 1F or IF code. Only once or twice has there been some ice buildup in the back of the freezer area that we think caused it. Other times, we simply reset the fridge by unplugging/plugging back in. We have been working with our kids to be more vigilant about making sure the doors close all the way, and that perhaps was causing it because this year we are having that issue much less frequently. Very deep and lots of storage.

My 4 1/2 year old LG French door refrigerator compressor failed. I had just bought alot of frozen meats during the CoVid-19 pandemic. Was a little skeptical until I saw this one for a great sale price at Best Buy. I wanted dual ice makers again. Didn't know too much about the lower craft ice maker. We don't have alot of cocktails at my house. I must say, my husband commented on this refrigerator first, as he was not involved in the decision making for the purchase. It is roomy and I live the door in door aspect. Hope this refrigerator makes it past 5 years.

so far, so good, the door in door is a great way to avoid opening the larger door - the shelf can hold a gallon milk container easily. the freezer section with the three shelves is very efficient. the measured option for water dispenser is neat, but not necessarily needed. the craft ice is great - definitely a great option to have for the “wow” factor. The refrigerator space is versatile and spacious. Only real negative is the door ice dispenser container is small- but really just fill a bin in the freezer drawer if you’re having a party a few days in advance. Great looking appliance and functions as expected.

We have had this fridge for about a month. I love the door in door. Still getting use to where everything goes. Not as much door shelf space as before. But it is still worth it. We love the craft ice. At first it was something that just came with the fridge, until we figured out those ice balls go great in our reusable water bottles. We were just told how nice it was for alcohol drinks. Ice doesn’t melt fast.

Was mostly just trying to get a fridge that would keep our food cold since our newer Samsung fridge kept icing up. This fridge caught our attention on a showroom floor and had everything we were looking for from the door in door feature, French doors and plenty of freezer space. The metallic interior and the 2nd ice machine that makes ice globes was just extra icing on top. The handles and some of the water line clips had to be removed to fit it through my 3 foot door which was kind of a hassle, but it isn’t a huge deal. Only been a couple weeks so 5 star rating isn’t really appropriate.

I've had this for a week. It was on back order. There is a ton of space. I just have to figure out the best way to organize everything. Love the door in door. Keeps the kids (and me) from opening the doors and staring to see what we want and keeps the snacks from getting buried in the back of a drawer. I was worried about the craft ice maker because it wasn't producing ice at first. Did some research moved the temp to -4 and there was ice the next morning. Not a necessity but actually like the craft ice.

New but is working well. Very quiet running compared to one that was several years old. Double layer door is useful design after getting used to it. Like slightly smaller ice, easy to put in water bottles. Ice maker and water filter designed to be easy access, very important.

First, the unit came damaged. Best Buy and the delivery company were on it right away. Replacement is on the way, and I get to keep this one while I am waiting. The unit has run flawlessly, love the craft ice and has a ton of room inside. The stainless finish is very nice and super easy to keep clean when the kids put their hands all over it! Great lighting and the quick access door is very handy. Very happy with this refrigerator!

Absolutely an amazing Fridge! The door-in-door feature is great for keeping drinks cold without exposing the full interior to room temperatures. The craft ice is excellent for those special drinks. The cooling systems and controls are easy to operate with plenty of room for our items. I do wish the ice maker held more ice but that is the only thing so far I would change. If you are in need of a new fridge I highly recommend this one!

We upgraded from a side-by-side GE fridge to this LG fridge. It is -large, and has good space distribution. Regarding the particular features we were interested in: Door-in-door: It is a nice feature, but takes some getting used to knowing when to push the button to access the inbetween items. Considered the clear Instaview door but we were glad to have the extra front steel magnet space to hang the junior "artwork". Main ice maker: It has a small compartment so it doesn't hold a large reservoir of ice, which is frustrating if a lot of people want ice at the same time. Craft Ice: This is one of my favorite features. It does make clear ice, but depending on the water quality coming in, it does leave a little residue on the outside of the ice, which I have to rinse a little in water before adding to a beverage, but otherwise the ice is nice, round, and clear. (I live in a city with particularly hard water). Water Dispenser: Didn't realize when we bought it that it had 4 metered volume fills (4 oz, 8 oz, 16 oz, and 32 oz). It comes pretty close to the measurements when filling in a measuring cup to verify. Overall, we have really enjoyed this fridge. The only real issue is the normal ice capacity, otherwise, we have been VERY happy with the unit.

So far, this refrigerator is a champ. It is large enough to accommodate our needs, and its features are well thought out. I think the LG ice maker is the best and the craft ice maker is very nice. The PrintProof Stainless Steel is outstanding! Our old stainless steel refrigerator was difficult to keep clean, this one stays clean. This is a WiFi appliance. When you download the LG app, you can control temperatures, ice production and power settings from your mobile device. We haven’t found the need for those remote controls, but people that are more active may find that useful. Setting up the app is a little difficult. I set it up on my phone to see how it worked. Apparently, after the initial setup, my wife could not set it up on her phone. I had to send her an invitation to join the app. She has had problems keeping the app working. Evidently, LG can monitor the product via the Internet and provide you information about filter changes and tips on operating more efficiently. They also offer a subscription service for purchasing the water and air filters. We are enjoying our new appliance. Also, Best Buy’s delivery and installation was GREAT. The guys were on time and knew what they were doing. They were very careful while removing the old refrigerator and installing the new product.

This refrigerator is the best! We bought one for our parents and saw how functional the French doors were. There is so much space! Oh yeah, the craft is is amazing!!