Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1058 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the quiet operation, user-friendly interface, and space-saving design of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower. They appreciate the large capacity that can handle comforters and king-size quilts. While some customers have concerns about the price and occasional dryer issues, many are pleased with the smart features and convenient installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,058 reviews
  • Pros mentioned:
    Easy to use, Quiet, Space saving

    Rated 5 out of 5 stars

    Love the all in one but wish the doors were adjust

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we like it. It’s taking up a smaller space in our laundry area then the separate washer/dryer we had (we are going to add cabinets now) It’s super quiet and I like that I can wash my linens quickly. I also like the controls in the middle as it’s easy for me (I’m short) to load everything. The only thing I which was that we could adjust the doors to open the other direction- it would work way better in the space we have. Otherwise so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    I love this stackable. I want to marry it.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love this machine. It's only 4.5 months old so I can't speak to longevity. I have it in my kitchen, and other than the part of the cycle where the water is piped into the machine, it's decently quiet. I do virtual meetings while its running. I love the look of it, everything comes out super dry, and, my most important priority was that it isn't an eyesore in my kitchen. The washer is great, everything feels clean and it can fit a good sized load. Would definitely recommend. The only major downside for me is that I bought it for the 2200.00 price and now it's 800.00 cheaper. DEFINITELY worth it for the 1500.00 price tag. Total steal.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    Efficient, quiet and fast. Great for daily use!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laundry center I've ever had and the installers were prompt, efficient and fast. They even showed me how to run the washer and dryer and went above and beyond with ensuring they didn't scratch my floors or walls with the small space they had to work with. I've had this laundry center almost a month now and use it several times per week. It is quiet, efficient and fast so now I can run multiple loads back-to-back in a day rather than 1 load per day like I did before. All in all, I am extremely pleased with this brand and very happy I decided to go with this combo.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha LG

  • Pros mentioned:
    Quiet
    Cons mentioned:
    Damaged

    Rated 4 out of 5 stars

    Second times the charm

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit I received was not good. The washing machine sounded like a turbo jet and it was just unbearable. Even after leveling, the unit bounced around and made so much noise. The dryer also would stop before my clothes were dry. I called BestBuy immediately and they sent out a replacement. The new unit work’s beautifully. It’s quiet and I have no issues so far. And just to clear up any confusion. The dryer DOES NOT come with a plug. Makes sense because they don’t know what kind of outlet you have. I have a 4 prong outlet and connected everything myself. The directions are right on the back of the dryer or look up a YouTube video. It’s a pretty straightforward install. Plug cost about $30 extra.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Purchased combo all-in-one at first & was promised a May delivery date. Then got a called not available until July, so we canceled & ordered the tower over the phone. Would have gone one step up to get turbo wash with steam dryer had we know about it. Regardless, this unit is great. At first I didn't think it was working right because I saw very little water & my load of towels were so stiff. I discovered water level is correct & Tide cold water HE detergent & Suavital HE fabric softener with extra rinse solved my issue. 90% of energy use is heating water so now I'll save energy & water & I now have extra space under my stairs. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet, Space saving

    Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I wasn’t thinking about buying a stacked washer/dryer combo, however this washtower is the best one. Easy to use, quiet, space saver and beautiful. Highly recommend!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Wow! what a machine/dryer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience from the delivery to it working properly for all uses on it. Of course it is new so I can revise this once I have it a year. It is easy to use and haven't had any problems using any of the cycles. Love the added extras like steaming and wrinkle free with drying. Also so everyone knows this comes in as one piece. I haven't seen anyone mention this. The delivery guys were exceptional and out of here within an hour with everything set up and even tried it before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Space saving

    Rated 5 out of 5 stars

    100% would recommend!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new washer and dryer! Not only does it save space, but it works so well. Now we can make a folding station on the side! It's quiet and makes my clothes feel so much better than my old washer and dryer. I would recommend 100%. The installation and haul away service was also worth it because they were so friendly, quick, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color not nosy easy to used it, good brand LG is one of the most trusted brand for washing machine. It comes with 6 Kg capacity with blue white color. LG is award winning brand. With LG Inverter Direct Drive Technology, the motor is directly connected to the drum without the use of a belt or pulley. As a result, minor mechanical parts dissipate less energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Washer and Dryer Combo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower from Best Buy, and I am absolutely blown away by its performance! This sleek, white all-in-one unit not only saves space but also delivers exceptional cleaning and drying power. The built-in intelligence is a game-changer—customizing cycles based on my laundry needs with flawless precision. My clothes come out spotless and perfectly dry every time, all while being energy-efficient. The smart features let me control it from my phone, making laundry day a breeze. Best Buy’s seamless delivery and setup made the experience even better. This WashTower is worth every penny—hands down the best laundry upgrade I’ve ever made!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Mostly terrific

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the LG model WKE100HVA stackable washer/dryer for two weeks now. It has been working great! The washer is programmable to a large extent, although I would like a setting that is only for a custom program- minor objection since the preprogrammed settings are somewhat adjustable- the washer is quiet, but still slightly noisy since it’s installed right off the living room- the dryer knows what setting to operate at based on the washer setting- Pretty amazing! The app is pretty much unusable- I suppose I could call tech support and get help but I think it should just work when downloaded- thus no optional settings can be downloaded- The Best Buy rep that measured the closet the machines fit in was amazingly accurate-tight but fits. All in all, a great set of machines that work very well and look really great- I would recommend them

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for providing your detailed review! We appreciate you mentioning the quiet operating noise, and the sensor technology that makes your washing/ drying experience so much easier! Please call us at (800) 243-0000 so that we can get you assistance in regards to the Thin app that you're having trouble using. It would be our pleasure to offer your our support! ^Chris LG

  • Pros mentioned:
    Large capacity, Space saving

    Rated 5 out of 5 stars

    Best washer and dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer and dryer. It cleans and takes out stains. I also use less soap So it saves me money on laundry detergent. Its big enough to washer my blankets and comforters too. The best washer and dryer I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    Best stack washer/dryer ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful (if a W/D can be considered as such) and sleek in design. Surprisingly large capacity and relatively quiet. Love that the controls for both units are waist high (no ladder needed for the dryer) and thats its a “smart” appliance….so i get notified through my LG phone app when a cycle is complete

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Smart

    Rated 5 out of 5 stars

    Review on LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and modern for our home. Isn't loud either compared to other washers. Do love the little reminders/notifications it sends as well via app.

    I would recommend this to a friend
  • Pros mentioned:
    Smart, Space saving

    Rated 5 out of 5 stars

    Nice unit

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stacked unit is great. Very sleek looking and saved us a ton of space in our under-staircase laundry closet. Washes clothes well and is smart as all get out, too! Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing Tower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing tower! It’s not only beautiful, but it is also a fantastic space saver. My clothes come out cleaner, and the spin cycle is excellent. Unlike my previous washer, my clothes don’t come out dripping. The dryer is remarkable as well. The wrinkle care cycle is terrific! My jeans come out with almost no wrinkles at all. I love this duo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best Way!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went elsewhere and got burned just like my old dryer was burning clothes. I couldn’t be happier with this wash tower. The guys who delivered & installed it , upstairs, were A+! Why did I waste my time at Home Depot? Never again! Best Buy is the best place to buy major appliances! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Space saving

    Rated 5 out of 5 stars

    Love our new LG Stackable Washer & Dryer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new LG stackable washer & dryer. Both units are super quiet and do an awesome job cleaning our laundry. They fit perfect in our small laundry / mud room and love that they don't take up alot of space. Thanks LG! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    Great Stack!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm loving this unit. It operates efficiently and it's not too loud. Also, having a stacked unit has allowed us to have extra storage space, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    LG WASH TOWER

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer tower is so awesome. It is easy to configure. It is super quiet. It has so much room for your clothes we find ourselves looking for clothes to add to each load. Lol. We also made it fit in our small condo space. BEST PURCHASE!!!!!!!!!!

    I would recommend this to a friend