Customer Ratings & Reviews

We’ve had this unit for a month, and are impressed more each day of use. The clincher was when we loaded it with TWO large items...a blanket and bedspread and the washer never gave it a second thought. Dryer? Just as good! We needed a stacked unit due to our laundry room configuration (space is shared with a beer and wine fridge.....priorities are priorities) and our last unit just didn’t measure up. And it is QUIET!! This LG is an absolute champ. I’d recommend to anyone!

We are very impressed with this setup. It is so convenient to have the washer and dryer combined into a single tower unit with a single control panel. With this configuration, the dryer knows what setting to use based on what setting you selected in the washer, as one example. The wi-fi connection and app also provides added flexibility for our use of these units so that we can be outside the home and know when a cycle is finished. Although the installation was included, we had to install on our own because our space was not ready when it was delivered. But the installation was straight-forward and as expected for a connection of this type. The units are also ultra quiet and sleek looking. A perfect fit for our home.

One of the best washer and dryer purchases I’ve done in long time. Superb quality, compact, advance technology and just looks way dam good. The first thing I noticed is they got the heights right. Standard stackable w/d are around 80-81 inches but LG ensured no useless space was included. They combined the controls in the middle saving a lot of room. Thee dryer is convenient to put things in and out of without feeling like you have to reach up, and the washer is at an easy to reach height as well. One of the big upgrades on the washer side is that it leaves much less water in what I would call the seal channel of the door area. It seems like it does a great job of getting all the water out which many others fail at. You can also see this when you take your clothes out after a spin cycle, and they are nearly dry already. I think this plays to the efficiency of the appliance as well. Also, the control panel is very easy to use. All the options you’ll need right at your fingertips without stretching to see what’s at the top. Want more features, Samsung offers an abundance of additional features via the download option. You can download a wash/dry cycle and send to your w/d. The regular wash cycle is fast and extremely quiet. I’ve had to check on my washer a few times to really ensure it’s on because it was so quiet. Especially for anyone who lives in a building and does laundry late sometimes. It’s like nothings on. Once the wash is done, you put them in the dryer and your settings will carry over. There's also a plethora of customizations that can be made to both washing and drying. The tech features are awesome, and easy to use. The AI is built-in, so there's not need to mess with any settings. It takes the guesswork out of doing the laundry. The dryer also has a cool wrinkle care feature, so that if you leave your clothes in the dryer for a while, it will lightly tumble them occasionally, so they don't wrinkle. The lit inner drums of both the washer and dryer make it really easy to see. I've never seen an effective light inside a dryer until now! Enjoy the photos.

Love the washer and dryer! Washer is quiet. Cleans amazing!! The finish sound is awesome!! No more lous buzzer! It plays a song. Very efficient and saves money on electri. Bil. Doesnt heat up house either Love the Dryer! So many settings. Fits our queen comforters!! No binding , still roomy no more washing twice!! I can even usea remote setting with my phone! Great value great color easy care!! Clothes are like new !!

It's a gorgeous machine. I hope it last long enough to be worth the extra money for its style and beauty. Love the compact size and its very stable, not wobbling like my old machines and quiet. I am confused about a couple of things. 1) The dryer lint tray appears to be a design flaw and a problem. When you open the dryer door a bunch of lint falls on the floor and is ALWSAY stuck to the gasket from the interiora ll along the bottom of the gasket. Basically the lint tray has openings that hit right up against the dryer door and maybe because of the sleek flat door design they screwed up on how the lint usually STAYS in the lint trap. Very weird design flaw. Do I return a huge machine because the lint falls out and I have to wipe the dryer door gasket and vacuum after each use, if I want a clean space? ...Dunno yet 2) The washing machine wrings the cloths so well that they are completely waterless but about 1/2 the time I use the dryer my cloths are damp after a full dryer cycle. Could be user error but I use the simplest basic dryer setting and press 'play' button. Doesn't seem like I should have to know something special or do any programming to get the dryer to dry the cloths. I'm confused about that one. 3) I replaced a 10 plus year old washing machine and though this is spectacular looking it doesn't do anything more with regards to the quality of the washing compared to our old front loading washer. Maybe a washer is just a washer and I should have not hoped that somehow and new machine would make cloths cleaner. I believe that they are not getting as damaged by the wash cycle though and this machine should be more efficient etc. Overall very happy with this purchase other than the dryer gasket being covered in lint.. that also falls over the front of the machine and floor when you open the dryer door. My kids love the look so much that they want to do laundry!

Prior to purchasing this, I researched for 3 months for the right machine. I'm extremely pleased with decision. It's very quiet, efficient, super good looking, smart function. Installation went very smooth in my tight laundry space in condo unit. I'm not a techie person, so it took me sometime to figure out the wifi connection. But I realized later that I wasn't reading the instruction correctly. Once I realized the mistakes I was making, it was soooo easy to connect to wifi. I also read "owner's manual" thoroughly, it really helps to do that. LG WashTower is very impressive machine. Now, I can wash my blankets so easily. Cloth comes out so clean too. I haven't used dryer steam function yet, looking forward to it.

Love this .. love look, size, performance, everything. It’s amazing! Huge drums but small footprint. Change lint after every dry. Empty drain hose each month on bottom front. Keep washer drum door seals dry after each wash cuz it’s a front loader and they can smell moldy if you don’t. I just run towel around it after each wash and dry inside door glass. Treat it good and it performs perfectly! The app needs some work for user friendliness but you can use basic options on touch screen right on washer and skip extra features avail in app til they fix it.

So far, I have own this product about 2 months now, its absolutely save my space and I put a very big storage next to it. I hope it will continue work properly. So far it's fit to my interest and quality is good, my clothes so nice washed. Dryer has a light in the end of cycle and you can see everything. it also very nice high for dryer so you don't have to bent over every time.

Great combination of design and premium technology! It’s very quiet and elegant looking machine that washes your dirty laundry effortlessly. It’s compact and has a single full touch electronic control panel with LED display sandwiched between washer and dryer with plenty of program options to choose. Their app connects to the device seamlessly making it easier to operate remotely. The lint trap is easier to clean and doors are made of scratch resistant tempered glass. It’s been a year almost since the purchase and still looks new, also we have not faced any problems so far. Bestbuy service was also 10/10.

Being elderly and familiar with the dinosaur age of appliances, where things were built to last and washing machines used gallons and gallons of water, I admit it’s been an adjustment getting used to the modern age of energy-consciousness. That being said, this thing is gorgeous, full of personality, and does a fine job cleaning and drying clothes. My wife is the user so I’ll share some of her comments. When doing towels, they don’t seem completely dry so I sometimes just run it a little longer than the computer recommends. I wish there was a light in the washing machine that comes on when removing the clothes as some smaller items tend to stick to the sides and it’s pretty dark in there. Other than that, we love this beast and after only a few months of use- would definitely recommend.

This unit is so quiet and works so quickly. No realy complaints other than the WiFi connectivity. It will not stay connected to the Wi-Fi. When it does disconnect, you have to delete it from the app and then re-add it. It’ll stay connected for 2 to 3 days and then disconnect again.

Our old set was getting old and to many problems. I did long research. After many reviews I decided. It will be the LG washing tower. We live in town house. So was important to be as small as possible. The LG tower is compact in a outside but nice and spacious inside. Control panel is comfortable located in the middle. Can’t be rich from any size person. Controls are simple and easy to use. Once you set the washer , the dryer knows what to do after. The turbo wash is amazing for smaller loads. It’s very quiet unit and almost no vibrations. Sometimes I don’t even know it’s working. So far very happy. It’s a beautiful looking unit and works great.

My wife love this set more then she loves my beautiful Cat but it’s ok because it’s my cat (: we always had LG they have improved there appliances I m very impressed with quick wash no noise great condition of my clothes after wash dryer u can’t hear much noise I mean I would 100000% recommend my beer grinder refrigerator has it own place by the washer so every time I grab a beer I never forget to put my clothes in the dryer after washer because I like the michina I started doin my own laundry and helped my wife with kids clothes and her laundry and she said nothing about me being in the garage (:

My wife wanted the LG Wash Tower when they first came out but we weren’t in the need for a new unit. Then last month out washer stopped working so I took the opportunity to run out and buy a new one. Ironically the wash tower was the only one that was available that day. It was on sale for $800 off the original price. They had it in stock so I took it home. It’s everything I hoped it would be. Stylish, and extremely efficient and very quiet. I’d give it 10 stars if it were an option. It’s compact and yet offers very large capacities. While stacked together the unit is very heavy (330 lbs). If you read the installation manual it does come apart to move it easier if needed. In my case, our laundry hookups are upstairs on the second story of our home so I’m sure glad it came apart. Very pleased and would absolutely recommend this to everyone

Purchased this the week after Thanksgiving and so far we love it! It saves so much space in our laundry area and is very quiet. We went with a stackable as we plan to renovate the area where the laundry currently is, and the new space will be small. It is very compact overall yet the drums are large so it is a great capacity size for larger loads. We have not encountered any issues using it and so far very happy with the purchase!

We live in a condo that my parents left to us and we had their 27 year old Maytag stacked washer/dryer that worked pretty well but seemed as if it might go out anytime. Trying to find a new unit that would be as sturdy as outlet old one and fit in the confined space was not an easy task but THEN, along came the LG Wash Tower which had all the features - and then some- AND appeared to fit!! Thanks to John, the Pacific Sales - sales associate , we found out we could buy a right angle Dryer vent kit so that it vents from the right side of the unit instead of at the back which does allow it to fit in the space! We were fortunate to get it at $500 off the price! The only part we didn’t like was that the installers knew absolutely nothing about the unit and forgot to leave us the shipping bolts ( which LG recommends you install the next time you move)! We’ve had to communicate with LG directly to get the bolts shipped to us! The unit is beautiful and looks super space age! The washer is a little noisier than I’d like in the spin and drain cycles but it does a very nice job! Both washer and dryer have Steam functions ( which I’m still not really sure about using ). The unit communicates with other LG AI devices and notifies me on my Apple Watch and iPhone that it has completed its cycles which is really helpful in our 1000 sq ft condo!! Haha! The clothes come out very nicely and, most importantly, my wife is happy with it and, as a result, so am I!

If you’re like me, and not the tallest of human beings, this tower is perfect for you. Or even if you just prefer the controls for your washer and dryer in one convenient spot, this is also for you. Also if you’re trying to conserve space or just don’t have enough space for a side-by-side washer and dryer, this is a great option. Very straightforward and easy to use, and makes doing laundry fun! Kind of. Maybe.

What little bit that I have used it, it's done really well and is an attractive unit...what sold me on it was a Queen size comforter fits in it...the digital display is impressive but I think I personally would have liked using dials better, with the option to have more control over the dry time & heat level. I have not tried the Steam option yet. The lights inside the tub, of both, only come on at the end of the cycle for a short time...I would like to see the light stay on through the whole wash cycle and dry time. One thing was a little distrubing to me, the top of the unit didn't look like the rest of tower...they didn't cover it (picture attached to show top of unit). When washing & drying is running, it's a lot more quiet than my last set...very nice!

It was 7 weeks after we ordered but worth the wait. The LG Washtower does everything wash/dry separates do in half the space. The washer is 4.5 cubic feet so we can wash our king bedding in one load. It's wi-fi capability let's us customize the cycles from our phones. We had a Kenmore/WP stack before and this is soooo much better.

Quiet, efficient. I live that it is a stackabke but large capacity. So gar very pleased with this purchase!