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Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Angle. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Left. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • The image features a large stacked washer and dryer combo unit by LG. The machine is silver and black in color, and it is designed to be energy-efficient and reliable. The washer and dryer combo unit is a popular choice for those looking to save space and have a convenient laundry setup. The machine is also recognized as America's most reliable line of appliances, as it has been awarded the "Most Reliable" title by a leading consumer organization.
  • The image features a stacked washer and dryer combo unit from LG. The advertisement showcases the benefits of using LG's ThinQ Care technology, which includes a smart alert system for your appliances. The ad emphasizes that life is better when your home runs smarter, and it encourages users to download the ThinQ Care app for smart alerts and usage reports. The image also highlights the importance of checking the water valve connection and maintaining the tub cleanliness for optimal performance.
  • Find the WashTowerTM that's right for you with electric or gas dryer LCD display WKE100 WKG101 WKEX200 WKGX201 WKEX300 WKGX301 4.5 Cu. Ft. Washer 4.5 Cu. Ft. Washer 5.0 Cu. Ft. Washer 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence TurboWash"360 7.4 Cu. Ft. Dryer 12 Cycles Allergiene* Cycle Built-In Intelligence TurboWash"360 Turbo Steam Turbo Steam ezDispense
  • Alt View 11. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 12. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 13. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 14. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 15. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 16. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 17. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 18. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 19. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 20. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 21. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 22. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 23. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 24. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 25. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 26. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 27. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • Alt View 28. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence - Graphite Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • Control your fingertips - at the Best Buy Lab video 1 minutes 05 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Prep for Electric Dryer Delivery and Install video 1 minutes 29 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • LG Washtower- Everything Within Reach video 1 minutes 34 seconds
  • LG Elevate Your Laundry Experience video 0 minutes 49 seconds
  • LG Advantage Washtower Cost Savings 30sec Video video 0 minutes 30 seconds
  • How to Prep for Gas Dryer Delivery and Install video 1 minutes 48 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

Model:
WKG101HVA
SKU:
6451044
Highly rated by customers for:
Your price for this item is $1,899.99
The comparable value price is $2,799.99

Customer reviews

Rating 4.6 out of 5 stars with 279 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the quiet operation, space-saving design, and user-friendly interface of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower. They appreciate the compact size and large capacity of the washer and dryer, which is perfect for small living spaces. While some customers have concerns about the lint trap, overall, customers are pleased with the performance and features of this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 278 reviews

  • Aesthetic Workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is sleek and aesthetically pleasing. Qualifies for energy rebates; check your area. Easy to sync and register product with the LG App. Washer uses AI and really gets clothes clean with various temperature and wash settings such as Steam/Sanitize. Dryer uses AI to automatically set the type/temperature/time settings based on what you used previously in the washer. Easy to empty lint screen, which is extremely well built and durable. Space saving and fits perfectly in my townhouse laundry closet. Absolutely LOVE this machine!! Install/Delivery was a nightmare, thus four stars.

    I would recommend this to a friend
  • Best Buy Employee

    Best stackable on the market

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extremely nice washer/dryer combo. It’s actually pretty small for a stackable, and it’s very convenient to have all the controls next to each other rather than the controls separate and up high. Functionality works great with no complaints. Lots of different settings to do whatever you need.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha LG

  • Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my purchase! This machines are very good quality, quite and efficient, this actually my second buy I bought my first 2 years ago for my business and definitely got the same for my home .

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and great value. Large capacity and easy to use.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Love this wash tower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new wash tower! It’s only a few inches wider than my previous “apartment size” GE one but this holds so much more! I was happy to wash my bed spreads and rugs in this front loader. Very pleased with this purchase!

    I would recommend this to a friend

  • More Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price. space efficient & good aesthetic fit in our laundry area. Such an improvement over the laundry mat.

    I would recommend this to a friend

  • Good Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Tower Washer and Dryer is an excellent choice for those seeking a space-saving, high-performing laundry solution. Its vertical design allows it to fit seamlessly into smaller spaces without sacrificing capacity or functionality.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • I think Best Buy is the best store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 15 years old LG washer and dryer so far so good it is very quiet nice looking purchased it from Best Buy online schedule delivery on time everything went smooth and purchased it at Black Friday great price

    I would recommend this to a friend

  • LG Washer Dryer Tower

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful and works very well, is quiet and the laundry come out very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    LG laundry set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, modern laundry set. Nice and compact to fit in most places.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it so much space saved and the technology is top notch

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Great for small spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice washer dryer combo. Great having all of the controls centralized in the middle. Had a few issues with delivery / install. I’m still not sure it’s installed 100% correct since in the final spin cycle it rattles and sounds like a jet engine.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Lgcombo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item so far,easy to use fits perfectly in our home

    I would recommend this to a friend

  • Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t complain… this is an awesome washer and dryer. Better than my last one. Very quite and cleans clothes very well. The only thing is the washer has a smell of rubber after a wash. All you need to do is wipe it dry and air dry it. So far so good.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Very satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to washer and dryer combo. Customer service was great from Best Buy.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • dryer and washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, is the best dryer and washer for me, the dryer dryes so fast love them!!!

    I would recommend this to a friend

  • Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is sleek and quiet. My clothes are clean and the dryer is fast.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport.`Jai. LG

  • LG Washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes and dries really good!!! It is so awesome.

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Kevin! Your review is our golden ticket! Thank you for loving the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence's excellent quality. We really value your opinion, as it inspires us to keep developing exceptional products for you and our consumers. Thank you for choosing LG for your home entertainment needs. ~Rita LG

  • Wash and dry at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so happy with my washer and dryer no more laundromat for me

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    I would recommend this to a friend

  • Installation issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not install my washer and dryer even though I paid for it. I had to do it myself and the Wahser dryer vibrates a lot. I am very disappointed

    This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, AlirezaK. Thank you for taking the time to share your experience with us regarding the LG Wash Tower (WKG101HWA) model. We apologize for the inconvenience caused by the installation issue and the subsequent vibration of your washer dryer.


      We understand how frustrating it can be to not have your appliances properly installed, especially after paying for the service. We recommend reaching out to Best Buy customer service at 888-237-8289 in regards of installation concern. For the meantime, please visit this link for basic troubleshooting: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-vibration-issues-on-an-lg-washing-machine-CT10000012-1400517829363. If there's anything we can do to assist you further or if you have further questions, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

Page 1, Showing 1-20 of 278 reviews
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