Customer Ratings & Reviews

We do like the LG Washer. Works absolutely fine so far. When we ordered it, we asked also for removal of the old washer and were told that is no problem. On the delivery day, 10 minutes for the new machine to arrive, we received a call that they cannot take the old washer away because they would not have enough room on the truck. Seems a bit strange, they deliver one, they should have free room to take another one away. They will have to schedule a different day for taking the old machine away which we did. Well, that day passed an nobody showed up. We had to call, were told that we did not pay for taking the machine away which they found out is not correct as it shows on the confirmation number. Scheduled another day, but somebody would have to be home for signing. The new machine is great so far, the whole handling we are not exactly thrilled about.

I would give this washer a five star review if I could figure out how to get cold water rinses. It doesn't seem like any cycle will give me a cold water rinse. I don't know if it's because of the warm water rinses , but this washer does get my clothes cleaner than my previous one.

Spin cycle is marginal. Difficult to reach things in the back of the tub. The taller stand would be recommended but it is pricey.

Not enough water is used to wash, does not appear to have option to add more water to load like previous models…Does not seem to get clothes cleaned

I am extremely disappointed with customer service as well as new order delivery. Most of my order was not delivered and backloaded without my knowledge I've already paid to have my gas unhooked, and then we hooked when I discovered my dryer was not coming.

Had to wait 30 minutes for help Had to go find a sales person who didn’t know much about the washer

Machine is extra loud especially on spin cycle. Does the job but would not purchase again.

Quality no what I expected. It's okay for now. I think Samsung is a lot better quality.

I like the washer part but the dryer part no so much. When it is done my clothes are still damp. I have to set it to dry only and have to put it on a time. It will not let me do that in the setting when I first start the wash. No matter what wash + dry setting in choose it will only let me select Energy save, normal or off. So far the Energy and normal do not get my load dry. Once I set the time to 30 or 60 it will get them dry finally. But the whole point was to have it all completely DONE.