Customer Ratings & Reviews

I love my new LG washer. I love the features and ease of use. I didn’t give it a 5 because the rubber seal started to disintegrate after using it the new washer. Best Buy is replacing the washer so no worries there. If u r wondering if the washer will fit a California king- it won’t. But I washed a regular king sized comforter without any issues. I would recommend this washer

Really a great washing machine. Very efficient, nice, and great capacity. Only downside is that it is hard to connect it to wifi. And most of its useful functionalities are available on its mobile app. BestBuy installers didn’t bother themselves to connect it to our wifi. They even didn’t arrange or adjust the position of the machine. They just hooked it up and left us with the mess. And believe me, it is very heavy to move. We pushed it back and forth, side to side. Overall, we are very happy with the our purchase. Just get someone with technical knowledge to contact it to your wifi, and mobile app. And then you can enable functions like spinning only or raising only on the device itself. At the beginning it looks not user-friendly but after connecting it to wifi it is very easy to operate and the app gives you very useful information.

Seems to wash fine. I did have something strange happen. At the of the first two loads we found a small piece of sandpaper in the drum that hadn’t been there when we put the clothes in. No, they didn’t come from our house. When I called the LG service line, she was as stumped as I was. As we were talking, I found a small screw loose in the bottom of the rubber door gasket. She advised me to call Best Buy to get a replacement. I did call and they are delivering a new washer next week. I had a Siemens washer for 20 years that never gave me any trouble until an irreplaceable part broke. Unfortunately, Siemens doesn’t sell washers here any more, and the Bosch from loaders they sell are too small for my needs. I am really hoping the new LG washer doesn’t have the same weird issues that this one does.

It gets the clothes clean, has a large capacity, and lots of options. I'm still learning how to use the different settings. The clothes come out clean and it's easy to use, once you learn the various options.

pros mostly in the good sound quality & versatility in ease of pairing with several devices: you get what you pay for in those regards. cons, perhaps the design around using a lithium ion powered remote for setting a few things up. panel controls support most functionality, but the remote is easy to lose & the only way to do some things like pairing. if you use it more to provide sound to one device consistently & not care about those functions, may be annoying or weird, but no dealbreaker either.

So far so good! Really nice finish. The machine is so quiet compared to my previous top load. It has an app for notifications which is nice. I gave it only 4 because the app basically for ES you to give up access to you location and Bluetooth devices.

Good machine. Digital display & Easy to use. Runs quietly.

Washer is 5 star. Features in 1 dial innovative. Then one one option is AI! Washer figures it for you. Have not been able to get washer paired to LG app. Keeps rejecting. Should not be that difficult. Took off 1 star. Washer 5 star,LG leaves lot to be desired but dont need it.

I like it, but its not the best. I think it does a good job of cleaning. It could probably be a little better. Synthetics after a hard work out don't smell as fresh as cotton. And the settings are too picky for me. I like to be able to change them.

Works great and the cycles are not too long like many of the new appliances. Like the various settings and the load sensing. The machine loader than I would like but overall we are very happy with the purchase

Fast and quiet. It does the job quickly without making too much noise. I've put maybe 50 loads through it so far and no issues. The connectivity was easy to setup. There are cheaper options, and I think there is a premium for the simplistic look, but I think it was worth it.

very nice! always much cleaner than with old washer. A bit complicated, but getting use to it. Suprised that the after water drainage to empty is volumous, about 8 onces. Aleo, when delivered, cannot find the nuts and plate that "should be re- installed when moving"???

Always buy LG for my laundry easy to maintain and fix

As I first wrote for the accompanying dryer, same holds -Very elegant machine. Quiet. Have to use it for long term review otherwise it is as usual a good LG product. I have no pedestal but it is OK.

First of all this is a fine machine. It is loaded with technology. Hooks to wifi, has remote start, send messages to your phone with the laundry is done, even tells the dryer what is about to be dried. The 5.0 Cu.ft drum is huge, if you are short like my wife it is a pretty good reach to the back to get clothes out. It replaced an older LG model, in terms of cleaning, I think the loads may take a little longer depending on the cycle used. I would recommend the machine, I suspect that you could be a less expensive model with out all of the tech and potential for things to break for a bit less money. I and my wife are happy with the purchase.

So far so good! Cleans well but it’s all electronics and I’ll have to see how the electronics hold ip

Good capacity. Especially like the quick wash. It's noisy on high spin, but that could be because of the pedestal washer? Clean well though.

Good product, efficient but expected better drying of cloths with heavy load

Love the fresh clean smell of the clothes…guess that’s a sign it was time for an upgrade! Also love the features of the light and the Fresh Care option. I’m still learning all the features of the washer but it would have been convenient to have ALL the operation instructions printed in the manual as the dryer manual did. The con for this model was the pedestal drawer needed to be a little higher to fit the regular size liquid detergent which my older model fit them well.

Very unique washer, it’s washed pretty well and easy to use.