Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Arlington Heights
615 E Palatine Rd
Arlington Heights, IL 60004
Opens at 10 am
Find Another Store
Cart
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Angle. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Left. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • The image features a white LG washing machine with a spin cycle. The machine is described as being America's most reliable line of appliances, as indicated by the 2023 J.D. Power reading. The washing machine is designed to provide efficient and reliable performance, making it a popular choice for homeowners.
  • LG ThinQ is a modern and smart washer and dryer set with a mega capacity of 5.0 cubic feet. The washer and dryer feature a digital dial control and built-in intelligence, making them highly efficient and user-friendly. The ThinQ app and ThinQ Care add convenience and control to the user experience.
  • LG ThinQ | ThinQ Care WASH OR DRY FOLD REPEAT 2u 3 LO ThinQ App & ThinQ Care Get more with the app Use the ThinQ app to operate your washing machine and get proactive alerts. Keep your appliances running smoothly with ThinQ Care.
  • The image features a washing machine with a control panel and a button labeled "Normal." The machine is designed to handle mixed loads and cotton or linen fabrics, providing a convenient and efficient washing experience. The washing machine also has built-in intelligence and automatic sensors that choose the cycle for you, ensuring that the best wash setting is selected based on the fabric type and soil level.
  • The image features a stack of white pillows and towels, with a basket of towels in the foreground. The text "Get it all done in less time" is displayed prominently, emphasizing the efficiency of the mega capacity washer. The image is likely used for advertising purposes, showcasing the benefits of using a mega capacity washer for laundry.
  • The image features a white washing machine with a sleek design and modern digital controls. The machine is equipped with a digital display and a control panel, making it easy to use and navigate. The washing machine is designed for mixed loads and cotton or linen fabrics, and it offers various spin cycle options. The streamlined, flat-front design adds to the overall aesthetic appeal of the appliance.
  • LG - ThinQ Care: Life is Better When Your Home Runs Smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Usage Report: Number of Cycles. ThinQ Care is included on eligible models.
  • Alt View 12. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 13. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 14. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 15. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 16. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 17. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 18. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 19. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 20. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 21. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 22. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 23. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 24. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 25. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 26. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 27. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 28. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 29. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 30. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 31. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 32. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 33. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 34. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 35. LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - White.
  • The text on the image reads: "1 LG . G Normal - - - - - : - - Sor - Soas Cotians Ses - -e Soan F Cae ... DN Letve -". This text is not coherent or organized, so it is not possible to group and correct it.
  • Alt View 37. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 38. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White.
  • Alt View 39. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • BBY Overview - LG Front Load Laundry Digital Dial video 1 minutes 33 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • LG Laundry Digital Control Knob Video video 0 minutes 16 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • WM6500H_A 5.0 cf Front Load Washer Product Features Video video 1 minutes 19 seconds

LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

Model:
WM6500HWA
SKU:
6529901
Highly rated by customers for:
Your price for this item is $1,199.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 455 reviews

Write a Review

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 as a high-performing appliance, frequently praising its superior cleaning ability, quiet operation, and user-friendly design. Many appreciate the washer's large capacity and modern aesthetics, along with the added convenience of steam and energy-efficient features. Positive feedback also highlights the machine's innovative features and overall quality. The product receives overwhelmingly positive reviews regarding its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 455 reviews
  • Pros mentioned:
    Noise level

    LG dryer Awesome Features

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG dryer is amazing its quiet and also has awesome features and cute images you can download. Over all its been amazing! Ive had it for about a month and a half and so far its been Great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Best washer I have ever had

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever had! Was a great deal ! Was open box deal and was very little damage to it, only one dent but price was awesome and employees were amazing helping me find one!

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Best smart washer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine ever. I just hit the AI wash and it takes care of everything for me. I love how it will also remind me if anybody left clothes in after the cycle is done to prevent that old wet clothes smell

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Design

    Amazing Washing Machine

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer! Beautiful design, extensive feature/functionality, and cleans great.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great front load washer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG washer. I love the features and ease of use. I didn’t give it a 5 because the rubber seal started to disintegrate after using it the new washer. Best Buy is replacing the washer so no worries there. If u r wondering if the washer will fit a California king- it won’t. But I washed a regular king sized comforter without any issues. I would recommend this washer

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG High-Efficiency Smart Front Load Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport.`Jai. LG

  • Pros mentioned:
    Noise level

    Washing made fun!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Todays technology and man power. It does all the thinking for you. Very efficient and quiet. Lets you know what's going on. Has a mobile app for more accessibility.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    LG 5.0 cu ft smart front loader white

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates quietly. Functions are fairly easy to learn. Comes with a quick start tutorial to attach to the front door.

    I would recommend this to a friend

  • Mrs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy makes it easy to do business. Seamless pickup at store. Levelled during install. No vibration or noise issues. This washer does an excellent job with delicates and bulk alike.

    I would recommend this to a friend

  • Stamp of Approval!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine!!! Very happy with my purchase. I reviewed so many front load washers and really did my homework before buying. Excellent product quality and I love the light so you can see. Just push the start button on wait a few seconds and then turn it off and the light will stay on for about 1 minute. It really helps seeing the laundry when taking it out to make sure you do miss a sock or something. I washed queen size comforter with any problem. Also towels and it seems to wash the clothes so much better than the Samsung I use to have which was crapola!! So happy I bought this LG washer!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Best washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of performance, the Washer delivers outstanding results every time. My clothes come out clean, fresh, and effectively rinsed, leaving no traces of detergent residue. Additionally, the spin cycle is powerful enough to significantly reduce drying time—a lifesaver for busy individuals like myself.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Hopeful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine and working well brand new. Will see in 6 years which is all my maytags lasted! Appliance repair recommended this model so trying to be hopeful!

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Design

    Stunning! An odd adjective for a washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. Beautiful design. Many washing options.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    LG washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer & dryer combo. They’re both very easy to use and quiet. Doesn’t shake at all

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Quiet washer and it doesn’t damage the clothes.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very quiet, it does a great job, we already tried with both light and heavy load. The LG app also works good, easy to use, no issue so far.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Turbo wash, very spacios

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my first LG electric washer, It only takes for you to spin to select which cycle you want to use. It is very fast, very spacious and looks very nice in my garage! It literally gives you an cycle options to wash: blankets, towels, delicates, all wash: all fabrics. Overall, it is very user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Best washer ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Very quiet and the clothes come out clean!

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    LG's front-loading washer model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG's front-loading washer model look great, clean great, and their huge capacity is a major win for our family

    I would recommend this to a friend

  • Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was great and easy to deal with was in a bind and the came through when i needed it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Premium machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely satisfied with the washer and dryer. Easy to use, washes well, and love the technology it comes with. Definitely a premium machine.

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    No, I would not recommend this to a friend

  • Awesome Tech!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love the technology and ease of use!

    This review is from LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

    I would recommend this to a friend
Page 1, Showing 1-20 of 455 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on Twitter
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.