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Customer Ratings & Reviews

Your price for this item is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 393 reviews

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  • Quality

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the large capacity, quiet operation, and excellent cleaning performance of the 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer. Many also appreciate its ease of use and energy efficiency. However, some users have noted challenges with the spin cycle, including occasional balancing issues and difficulty understanding the control panel. A few customers also mentioned the high price point and some reported a lingering smell after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 393 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great machine-until the board goes out at 20days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Board went out 20 days in the house... used maybe 15 loads. Service tech not at all surprised and suggested that if I didn't have the extended warranty, I had better get one... "They just don't make 'em like they used to!" - no kidding. I'd like some offer of payback for traveling to my mother's to use her machine or to the laundry-mat (yuck). Time and trouble waiting for a part is costing me all the money I had saved at the time of purchase. But, I do love the machine... I just want it to work - like now!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Fewer loads gets it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the price for this washer was steep, Best Buy had the best deal. This washer's high capacity and multitude of settings combined with how clean it gets the clothes makes it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised. At first I was a little concerned about all the washing options but then I realized I just had to dial to the type of items I was washing and the machine does the rest. You can change the default settings on most of the options if you prefer. Great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. A must buy if you want the best performance

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great for those that need to wash large items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the bells and whistles you could want and able to handle large items like comforters that I used to have to take to a laundromat to clean. Very quiet machines when operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this washer for about 2 months, I am happy to say it has exceeded my expectations. I love the large capacity and the multiple wash settings. The "Speed Wash' is a great feature for those items that just need a quick wash. My only complaint is that it is louder than my Whirlpool Duet washer, but it does clean clothes a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a large capacity and can handle large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    amazing washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with every cycle, load capacity is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Outstanding Washer So Far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only owned this washer for 2 months but it is a jewel. Large capacity and more features than we know how to use. Very, very quiet. it is a little on the pricey side.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever. Clothes are clean giant loads awesome

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes extremely well. Extremely large capacity.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to buy if you don't care about price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. Huge capacity. Love the settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent choice for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the washer in use for over a month now. No issues from the self install, the stainless hose kit was all that was needed. It can be a little noisey depending on the cycle selected, overall it has performed great. We have seen a reduction in water use as well, cut the bill a few more dollars in one months time, just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment, works great, but measure space!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have loved the machine so far. It has done a far better job than the old Duets we had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    efficient washer, does the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this washer for a month now and I like it since it accommodates an extra large loads so it reduces time wash . Spacious enough for a cal-king comforter. Cleans out good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra large capacity is a big plus for this washer. Handles scads of towels with ease. Previously had a LG front loader and impressed with the progress in quietness over 6 years. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Amazing capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although pricey has been a wonderful addition for a family with multiple pets, this handles our king size comforter with ease and does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    absolutely love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washer my clothes comes out almost dry and very clean the only think I didn't like was the price it was high for me but otherwise works perfect it gets the job done Mother of 3

    I would recommend this to a friend
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