Customer Ratings & Reviews
- Model:
- WT7900HBA
- SKU:
- 6329778
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology for its large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the numerous features it offers. However, some users have noted issues with the spin cycle, including excessively long wash times and occasional malfunctions. The washer's depth has also been cited as a potential drawback for shorter individuals.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
DON'T BUY THIS TRASH!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible machine. Don't buy it. Started rusting within a year. The hinge on the lid broke less than a year and a half of purchase. This was my third LG washing machine. The last one WT 7800 lasted almost 5 years, which I thought at the time was bad. Little did I know that it could get worse...
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jacob. Thank you for sharing your experience with your LG Washer (WT7900HWA) model. We understand your concern about the rusting and the broken hinge, especially after your past experience with the WT7800 model. We aim to provide top-notch products and ensure a smooth experience.
To help prevent rusting, we recommend wiping the detergent dispenser and the rubber seals around the lid dry after each use. This can help prevent moisture buildup. We also recommend that the lid be closed gently to ensure the hinges are not placed under unnecessary stress. For more help, visit https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911.
We'd like to investigate this matter further for you. Please send us a private message on social media at @LGUSSupport with your contact details, and your proof of purchase. Our team will be more than happy to explore possible solutions. ^Juvy
DO NOT BUY! Had less than a week. Already broken.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first time ever writing a review for an appliance. I’ve had this machine less than a week and it already doesn’t work. I’m not sure if this will allow video uploads, but I have numerous showing how many times it’s failed in under a week. Best Buy.. LG.. I have proof. The machine will not complete a full cycle. Multiple times during the cycle it will stop its self and unlock the lid. Then it will tell you that the cycle cannot be completed because the lid is not locked. Ok. So each time you have to press the start button again. It’ll try to resume then a few more minutes later and… it stops itself and unlocks the lid and requires the start button to be pressed again. Most of the times even with doing this it will not finish a full cycle, BUT even when it does complete a full cycle there is about 3 inches of water remaining. It never drains the water out. I’ve been having to wring out the water from my items my hand. Let me tell you.. that’s super fun to do with blankets. (Eye roll). Anything I try to wash comes out soaked like I just pulled it up out of a swimming pool. What an absolute nightmare. PLEASE take this product back and refund ALL of my money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Washer came in broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer delivered broken without original packaging. There was no description in the product saying it is open box or damaged product. Anyway It seems to be working and we didnt want the hassle of returning and reinstalling it. So we just decided to use it. One star goes to Best buy not to LG.
I would recommend this to a friendDISGUSTING!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could rate zero stars i would! Purchased this washer online; It was delivered today absolutely disgusting on the inside of the drum. Best buy apparently attempted to pass off a used washer as new. There was grime all over the drum and caked on detergent! To make matter worse, customer service was unhelpful to say the least.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Washer (WT7900HBA) model. We're sorry to hear about the condition in which your washer was delivered and the lack of assistance you may have encountered. We strive to provide excellent service and ensure our customers have a smooth, seamless, and hassle-free experience. Please reach out to us on social media @LGUSSupport so we can address your concerns and provide a satisfying solution. ^Juvy
Terrible-damages material
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, We do not recommend. It has damaged several linens. The technician says we need to have at least 4 service calls for best buy to consider a return. So far it has damaged at least 8 linens we use for our small business.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Flor. Thank you for taking the time to review the LG Washer (WT7900HWA) model. We understand how frustrating and disappointing it is to have your linens damaged by a washer that should provide reliable and gentle care and the inconvenience caused by the number of service calls required for a return. Please know we strive to provide reliable, high-quality products, excellent service and ensure our customers have a seamless and hassle-free experience. Still, unfortunately, we have fallen short of your case. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products and services. ^Juvy
- Pros mentioned:Cleaning performance, Ease of use
Don’t Buy an LG Washer!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this washer in March 2023, so it is just over 2 years old. For the first 1 1/2 years, I was very happy with the washer because it was easy to use, had a lot of cycle choices, the finish was good, and laundry came out clean. However, beginning in fall 2024, things went downhill. First, the control panel had to be replaced because the Start button wasn’t working properly. This was repaired under the extended warranty. Second, the machine started leaving black and brown smudges on the washed laundry. LG blamed me for using too much detergent and fabric softener, but I haven’t changed the amount of product I use in years and I never had this problem with two previous HE washers. I have run the Clean Tub cycle about 13 times over the last 6 weeks, but the problem still happens constantly. Geek Squad has replaced the impeller plate and there was no evidence of detergent sludge that LG blames for these smudges. The tech found grease around the drive shaft under the impeller plate, cleaned it up, and put the machine back together. This fixed the problem for less than two weeks. Geek Squad has ordered a new basket (tub?) and it is due to be installed this week. In the meantime, nearly every load of laundry comes out with black smudges and I spend a lot of time scrubbing them out with Goo Gone and Dawn and hoping they will come out clean when I rewash them. At this point, I am very disappointed with this washer and with LG and wish Best Buy would just declare it a lemon and replace it under the extended warranty.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share such a detailed review of your experience with the LG Washer (WT7900HWA) model. We understand your concern about dealing with ongoing issues, especially after having such a positive start with the unit. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations.
The presence of black or brown smudges on laundry, especially after the impeller and drive shaft have already been addressed, can sometimes indicate residual grease or buildup deep within the wash tub system. In cases like this, replacing the inner tub (basket), as already scheduled, may be the right step forward, particularly if there’s seepage from the drive system. While the Clean Tub cycle helps with routine maintenance, this situation appears to go beyond that.
We’d like to ensure your concerns are fully documented and reviewed from our side as well. Please send us a private message on social media @LGUSSupport so we can connect directly, monitor the progress of your current service, and explore the next best steps with you, including speaking with our team about any further resolution options that may be available. ^Juvy
LG Top load washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE EXPERIENCE WITH BEST BUY, and LG. Ive had a nighare experience with my brand new LG washer and dryer. Consistent issues with the pair, the unit is not all stainless steel as advertised. I purchased the unit hoping that it would be a long term set. The bottom piece is aluminum, not durable. I am an RN; I wash my scrubs, bedding, and everyday clothing in the machine. The washer had holes in the aluminum.. in the bottom of the tub post washing towels… LG took 2 weeks to replace that. 1 month later now the bottom is dented where the cap is directly in the middle causing clothes and bedding to become lodged during the cycle, tearing and ripping my belongings. My dryer interface already has to be replaced because it turns on and off during cycles… it also turns on and off randomly throughout the night. BEST BUY has not assisted in this issue at all, LG has yet to assit. Please consider other units. This is a terrible set that will cost you thousands of dollars. Best buy and LG do not take care of their customers. Save yourself the headache, and keep the money in your pocket!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Washer (WT7900HWA) model. We understand how crucial it is to receive timely and effective assistance, especially when facing issues with our appliances. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
Rips and shreds clothes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this machine a little less than a year ago and it has ruined so many of my clothes and towels. I have never had a problem with towels fraying at the edges or holes developing in the middle of clothes and sheets until we started using this washer. For example, I purchased new bedsheets and the first time I washed them before use the washer left a big hole in the sheet. I tried calling the LG support line and was told that I wasn't using the right cycle for my clothes. I've since tried washing everything on the delicate cycle but we are still having problems.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, thank you for making time to review this product. It is unfortunate to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. Please reach out to our support team on Facebook and X @LGUSSupport and include your Phone number associated with your account, and complete name. To speak with an agent via phone, you can call (800) 243-0000. Our dedicated team will be more than happy to provide you with the necessary support and explore potential solutions. We appreciate your understanding and we look forward to resolving this matter for you. ^Hanz
- Cons mentioned:Spin cycle
Think twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this washing machine is so frustrating. I've had much less expensive machines able to actually finish a load under an hour. it can't handle the large capacity tub. it can't handle towels. the spin cycles are especially lousy. sorry, I would not buy this one again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, LauraW. We understand your inquiry regarding the LG WT7900HBA Top Load Washer and the difficulties you’ve experienced with cycle times and spinning, especially when washing bulky items like towels. Your feedback is important to us, and we’d like to help you optimize your washer’s performance.
First, regarding the longer wash times: the WT7900HBA offers various cycles and options that can significantly reduce overall wash time when selected properly. For example, our TurboWash3D® cycle is specifically designed to clean a full load in about 30 minutes while maintaining thorough soil removal. If you haven’t already, try selecting TurboWash3D® for everyday loads (up to 3.5 cu. ft.) rather than the Normal or Heavy Duty cycle, which can take up to an hour or more if you have a heavily soiled or overloaded tub. When washing towels or bulky items, you may want to use the Bulky/Large cycle, but keep in mind that this cycle tends to run longer—up to 95 minutes—because it uses additional water and agitation to clean large, dense loads. Instead, try splitting your towels into two smaller loads and using TurboWash3D® or the SpeedWash™ 29’ cycle (if your towels aren’t heavily soiled). This approach helps reduce individual cycle time and still gives towels room to circulate freely in the drum.
Next, for spin performance: if towels or large garments remain too wet at the end of a cycle, be sure to select a higher spin speed (such as “High” spin for durable fabrics) rather than the default “Medium” or “Low.” Towels generally benefit from a slower water fill but a higher spin to extract more moisture. If you still notice excess water at the end of the spin, open the lid once the spinner has paused, redistribute the load so it’s evenly balanced around the agitator, and then resume the spin-only mode. An unbalanced load can cause the washer to reduce spin speed or repeat a distribution check, which prolongs the cycle. Also, ensure that the washer is level and positioned on a solid, flat floor—an uneven installation can impair spin speed and lead to extended run times.
A quick troubleshooting step from our LG Top Load Washer guide: run the Tub Clean cycle once a month to remove residue and buildup. A clean drum and filter can improve water circulation and draining, which in turn helps reduce wash times and improves spin extraction. To run Tub Clean, simply select that cycle (no clothes inside) and press Start—this maintenance step ensures that your unit drains properly and spins at optimal speed.
We understand your inquiry and want to make sure you’re getting the most out of your WT7900HBA. Please send us a private message on Social Media @LGUSSupport so our team can gather additional details—such as your typical load sizes, cycle selections, and installation environment—and work with you directly on any remaining concerns.
LG Top Load Washer – Cycles and Options - https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348
We appreciate your patience as we help you find the best cycle settings and ensure your washer delivers efficient, reliable performance for years to come. —Renzo
- Cons mentioned:Spin cycle
Top Load washer w/o agitator - returned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed! I invested a great deal of time on researching best brands for washers/dryers via different reviewer methods and decided on this brand and model. Additionally, I spent extra time viewing online videos discussing recommendations on how to best utilize the model. Unfortunately, the model failed to meet expectations. Loads had to be rewashed twice or three times. Wash cycle times were long, wash spin speed extremely slow regardless of selected wash cycle (clothes appeared to be at a stand still, just soaking in place). This LG model failed to uphold the standard that Consumer Reports granted it. Items (washer and dryer) were returned without facing any difficulties from Best Buy. I am switching back to a front load model.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your experience with the LG Washer (WT7900HBA) model. We regret to hear that the product did not meet your expectations, and we understand the disappointment this has caused. We strive to provide appliances that exceed expectations, and it is disheartening to learn that this was not your experience. Please know that this is not the experience we want you to have with our products. Should you have any further feedback or require assistance, please reach out to us on social media @LGUSSupport so we can help you further. We hope to have the opportunity to assist you further and regain your trust in our products. ^Juvy
- Cons mentioned:Reliability
Already broken after just 18 months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already broken after just 18 months. It is costing me more than half the purchase price to get it fixed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jeff. Thank you for reaching out and sharing your experience with the LG Washer (WT7900HBA) model. We understand your concern about having a unit break down so soon after purchase. We aim to create durable, high-quality products that really meet our customers' needs and expectations.
It might be a good idea to contact LG customer support to see what options you have for repair coverage under the warranty. We want to make sure you don’t have to spend extra money on something that should be covered.
Feel free to send us a private message on social media @LGUSSupport, and we’ll dive deeper into the situation and help you with the warranty process. We're here to help you find the right solution. ^Juvy
- Pros mentioned:Cleaning performance
Lemon after lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what to say. We're on our third set delivered of these and each one makes a new set of clings, clangs, and grinding noises that we have gotten confirmation are not in the slightest normal. One washer would also fill with water, agitate for about 30 seconds, empty, then the machine would turn off. Only one set did clean our clothes really well. It was just so loud you couldn't hold a conversation in the next room over. :( We're awaiting a call back from LG (it's been a couple weeks so I'll be trying again) directly as we work through this challenge.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble receiving a washing machine that meets your expectations. We would be happy to look at what is going on. Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Bad Experience
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrific experience with LG. The washer broke within a month and LG came to repair. Each time the repair person came, they needed to order another part which took 3 to 5 business days to receive the part. Week after week was the exact same. This went on for 5 weeks until every major part was replaced. After week 5, the machine was declared unfixable. Despite numerous calls to LG, they offered no assistance. Five weeks without a washer and $422 in laundromat fees. LG was not helpful at all. Excuse after excuse.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tara. Thank you for sharing your experience with your LG Washer (WT7900HWA) model. We understand your concern about dealing with repeated repair visits and the significant inconvenience of being without a washer for such an extended period. We want to ensure that you are receiving the support you deserve, and we apologize for the challenges you've encountered with the repair process.
Given the situation, we recommend reaching out to our team directly via social media @LGUSSupport for further assistance. We’ll ensure that your concerns are escalated so we can explore potential solutions and discuss reimbursement options for the laundromat fees. Your feedback is crucial, and we want to make things right. We appreciate your patience and are here to support you. ^Juvy
This is my 3rd washer in 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 1st washer the start button wouldn't work all the time , I had to shut off the washer and start again. Also the detergent trays would not empty . The 2nd washer same issue with detergent trays , I am using a liquid detergent and VERY little so little I'm afraid it wouldn't wash the clothes. The softener I stopped completely because it wouldn't empty. Not to have to miss another day of work I dealt with it at least it started right? Well last night while the clothes were washing it made such a loud grinding noise that wouldn't stop. I shut it off and started it again, but it kept doing it. I had to hand wring towels that were soaked and try to just drain the water. Now I will be awaiting my 3rd washer on Tuesday. The whole reason I got this washer was for the steam feature which my old one had . To use it the minimum time to wash is 2 hours and 22 minutes. the sanitary feature is nearly 3 hours. Who has this kind of time to wash clothes ? This is supposed to be LG's newest model. Its terrible.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your washing machines. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
What a failure....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased an LG Cherry Red TROMM Front Load Washer in 2006 and had been a faithful client since then. The unit never needed to be serviced by LG or Best Buy. I wanted to upgrade for something a bit more modern and expansive... bad idea! LG has taken a turn for the worst. This washer is despicable. After about 2 weeks of operation, the drum now wobbles at times uncontrollably out of balance. It also makes a squeaking noise when filling with water and spinning. Seriously... like already?? It was recommended by LG I purchase "rubber feet" for the unit. I spent over $1300 on a washer and yet I must accessorize it with "rubber feet" so it can operate optimally with no noise. HA! What a joke. I wrote another review for the matching dryer I purchased, which had other issues and it was recommend I also purchase rubber feet for that unit!! WOW!! Lastly... you can tell this was a cheaply, cost cutting made machine. The metal is super lightweight... spare me the "modern metallurgy". Let's be real... LG cut corners and aims to maximize profit by selling this item at a premium cost. As customary... LG will probably respond with their canned response of contacting their customer service.... blah blah. I will be returning these in favor of Whirlpool at Lowe's... I won’t be duped again!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Did I get a lemon??
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having owned a Samsung front-loading washer and drier, we decided to go with an LG top loader. We went with LG based on our experience with their TV and computer screens, and the reviews here. It's been a horrible experience. When the set was installed, we had to call the deliverymen back because there was a clunking noise coming from the washing machine. We were told it was the transmission or clutch mechanism and he would notify the service center to send someone out to replace it. No matter what water level one chooses, the water never seems ample enough to cover the clothes. Even worse, however, was the accompanying driver. It does not get clothes dry and leaves permanent press clothes horribly wrinkled. When we put the clothes back in for "wrinkle care" the drier ran for 5 minutes and did smooth out any wrinkles. We're now waiting not for the repairman, but for the deliverymen to deliver our Samsungs to arrive and haul away these unfortunate machines. With the gap between the rest of the reviews and what we have experienced, we either have a lemon, a counterfeit, or the other reviewers are shills. We've never seen such a wide gap between reviews and an actual product experience.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG washing machine. I am sorry to hear that it did not meet your expectations and that you had to return it.
Your feedback is very important to us and your concerns will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
- Cons mentioned:Reliability
Lasted less than a year
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, or as our child described it - "Dogwater". We bought this in June 2022 and it died February 2023. We were careful to not overload, too much soap etc. when during a small load wash, to find water running across the floor and spraying out of a new hump in the lower area on the rear of the washer. I am glad I was home to catch it, otherwise there would have been a lot of water damage.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG _, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
- Pros mentioned:Capacity
Washing machine that does not wash - useless!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine literally does not clean things. It is a complete waste of money. It seems to use hardly any water, so it's not surprising that it's not cleaning things. We bought it to for the barn, to wash saddle pads, towels, and similar things (given it's supposed to be high capacity). But it just doesn't work. We had the technician out, he said it's working properly, doesn't see anything wrong with it. I am not sure what to do with the bleeping thing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
AVOID BUYING THIS! AVOID LG PRODUCTS!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid purchasing this machine at all cost. It is good to start with, but as soon as the warranty is expired, the control panel goes bad. LG customer service is unbelievably horrible. The only way I was able to get a one time complementary repair was to yell at the person to get them to actually listen to me instead of repeatedly telling me that it is out of warranty by three months. When the repair company finally came out, the individual was astonished that that was the third machine that day of the same model with a bad control panel all slightly out of warranty. If you think you are spending top dollar to get a good machine, thank twice as it says will suck every dollar out of you.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
open box didnt work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as an open box and it couldnt even wash a small load (less than 10 items). The outer drum would just shudder instead of rotating and you could hear the motor straining, finally generating an overloaded error. I assume it was because it was an open-box and a new model might have worked just fine, but even so, it doesnt inspire a lot of confidence in the longevity of these models if it works this poorly after having been previous used.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with the WT7900HBA washing machine. We understand your concern about the performance issues, especially given that it was an open box unit. It's important that your washing machine operates smoothly. To address the issue, we suggest checking that the washer is properly balanced and all four feet are level, and ensuring the load is evenly distributed and within the recommended capacity. If these steps don't resolve the issue, please send us a private message on Social Media @LGUSSupport with your contact details and any relevant information. Our team will be more than happy to explore possible solutions and assist you further. We appreciate your patience and look forward to helping you resolve this. —Renzo