Customer Ratings & Reviews
- Model:
- 65QNED80URA
- SKU:
- 6535923
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 65" Class 80 Series QNED 4K UHD Smart webOS TV for its exceptional picture quality, easy setup, and budget-friendly price. They rave about the vibrant colors and clarity of the display, making it an excellent choice for gaming and movie enthusiasts. While some users have concerns about the remote control and occasional screen issues, the overall positive feedback highlights the TV's value and performance.
This summary was generated by AI based on customer reviews.
LG tv issue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little over a year and the tv started having issues, it started having issues with the screen losing picture and showing vertical lines. We had to typically in plug the unit for awhile and plug it back in to resolve the issue. A week of that issue we called Geek squad, they sent a tech out, who tested the unit and ordered parts, parts were replaced, still same issue. Awaiting a decision on if it will get replaced. The geek squad tech and staff have been pleasant to deal with.
No, I would not recommend this to a friendIt’s overpriced and underperforms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too dark in any room with light. The picture is also blurry. I’ve tried to switch setting with no luck. Overall, too expensive for what you get.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with the 65QNED80URA TV. We understand that you're finding the picture quality to be dark and blurry, and that this has impacted your overall satisfaction.
For the dark picture issue, try adjusting the TV’s brightness and contrast settings through the picture menu. You may also want to enable any available backlight or local dimming features. If the picture remains blurry, ensure that your input sources are properly connected and that the TV's resolution settings match your content.
We understand your situation and would like to assist you further. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions and provide additional support. We appreciate your patience. —Renzo
Spec heavy LG model doesn't translate in home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't love this TV for a couple of reasons. 1. OS UI and remote control we're annoying for me. Coming from a Roku and Sony (Google) UI, both are much easier to use. Also, if youre a baseball fan, at the time of this review, the MLB app isn't supported on this tv. I watch every out of market game though an app subscription which is available on Roku and Google devices. 2. This is subjective, but i thought the color had a sort of greyish tint, blacks weren't very deep, and overall screen looked washed out. (I tried all preset picture options with similar results). For reference, the picture on my 55" Sony Bravia, which was around half the price, looks better in in both high light and dark rooms. Finally, I noticed blurring when there was motion on the screen. One other note, I was so happy with my Bravia, i came in looking for it. I walked out with the LG because the sales person was convinced about how superior the LG was for the price. He listed off a lot of specs about light nodes,which I have no reason to doubt. These specs didnt translate to a good experience for me. My conclusion is that in this price point, LG tvs are sold more than they're bought. I returned and replaced with a 65" Sony Bravia. Its fantastic.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG TV (65QNED80URA) model. We understand the disappointment and the inconvenience caused by the TV's user interface, remote control, and app compatibility. Please know we strive to provide our valued customers with seamless, immersive, visual, and enjoyable experiences. Unfortunately, we have fallen short of your case. We are glad you found a satisfactory solution by returning the TV and opting for a Sony Bravia model instead.
If you have any further feedback or questions, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Cons mentioned:Remote control
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse in the control keeps freezing, and when that happened, you need to turn off the TV all the time for you
No, I would not recommend this to a friend Poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has an issue with the remote called geek squad and ended up with some one from overseas I couldn't understand. He said that was the way it was supposed be and hung up on me. Lousy service
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize that your attempt to receive satisfactory service was not met with your LG QNED Smart webOS TV remote! We would be pleased to further investigate your issue in order to rectify it. Please reach out to us through our LG Social Media Support team on Facebook or Twitter by private or direct message using the handle @LGUSSupport and include the model and serial numbers of your TV. We will then get to the bottom of this with you! ~Rita
OLES IS BETTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OLED is better Spend the money for OLED Went with the LG B3 series Absolutely PHENOMENAL Wend is NOT OLED
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm thrilled to hear that you're having an amazing experience with your LG B3 series! I'm so glad to hear that you're absolutely loving the performance and picture quality.
I completely understand why you might be comparing it to OLED, and I'm glad to hear that you think the B3 series holds its own. However, I want to acknowledge that you did have high expectations for OLED, and I apologize if we didn't quite meet those expectations.
I want to assure you that our B3 series is a fantastic product in its own right, and we're proud of the technology and innovation that goes into every TV. While it may not be OLED, it's still a top-notch display that provides an exceptional viewing experience.
That being said, I understand your temptation to splurge on OLED. It's a fantastic technology, and many people swear by its incredible picture quality. If you're looking for an upgrade or want to experience the best of the best, we do offer OLED options in our lineup. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Disappointed in the sales staff.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is nice. I specifically asked the sales person if it was direct lit and they told me yes. It is not.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, RickJ. Thank you for sharing your feedback on your LG Smart TV (65QNED80URA) model. We understand that you had a specific question about the lighting technology of the TV you purchased, and unfortunately, you were given incorrect information. We strive to ensure that our sales staff is knowledgeable and provides accurate customer information. We apologize for the miscommunication in this instance and any confusion it may have caused. Please visit this link to obtain more details about the product: https://www.lg.com/us/tvs/lg-65qned80ura-qned-4k-tv. If there's anything we can do to rectify the situation or assist you further, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Don't get popular apps like Spectrum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the recommended newer model and we can't even get apps that we already pay for... Spectrum, Chosen.. for a newer/better model should be able to put on spectrum
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 65" Class 80 Series QNED 4K UHD Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Not thrilled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent too much for this TV and setup. It woukd have been cheaper elsewhere.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, DebraG. We appreciate you taking the time to share your experience with the LG TV (65QNED80URA) model. We're sorry to hear that you felt the price and setup didn't meet your expectations. Your feedback is important to us, and we'll use it to improve our offerings continually. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We value your business and are always looking for ways to improve our pricing strategies to provide the best value to our customers. ^Juvy