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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 227 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the dryer's quiet operation, ease of use, and large capacity, frequently praising its many settings and efficient performance. The steam function also receives positive feedback. However, some customers mention challenges with delivery time and occasional damage to the appliance upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 227 reviews
  • Pros mentioned:
    Dryer

    Rated 5 out of 5 stars

    Intelligent Dryer for the Modern Home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending considerable time researching my next big appliance investment, I landed on the LG Stackable Smart Front Load Dryer. Fast forward several months, and it’s safe to say, this machine has injected a welcomed dose of sophistication and convenience into my laundry routine. Striking Aesthetic The first point that deserves a nod is the stellar black steel finish that accentuates my laundry room with a modern, chic appearance. It blends seamlessly with different interior palettes, and its sleek design doesn’t scream “appliance” but rather whispers “elegance.” Efficacious Drying Functionality wise, it’s a true workhorse. From heavy bed linens to delicate wear, everything emerges impeccably dry, retaining the fabric’s quality and color. The diverse drying options offer a bespoke approach to handling different textiles, ensuring they’re not just dried but cared for. Uncomplicated Intelligence The smart features initially seemed like a nifty bonus but rapidly became a feature I cannot do without. Being able to manage laundry cycles amidst a hectic schedule, all from my smartphone, has been a genuine time-saver. The self-diagnostics are also impressive, ensuring any potential issues are communicated promptly, minimizing downtime. Silent Performer The whisper-quiet operation is, without doubt, one of its standout features. Whether it’s running a rapid cycle during a busy day or a heavy load in the evening, the machine manages to diligently do its job without disturbing the household’s tranquility. User-Friendly with a Learning Curve It's worth noting, the array of features and settings did initially pose a slight challenge, demanding a thorough read of the manual. But once over that hump, the interface and functionality became second nature, allowing me to optimize my laundry routine efficiently. Conveniently Compact Given the limitations of urban living spaces, the stackable option has been a spatial lifesaver. It’s freed up valuable room in the laundry area, allowing for additional storage and an overall less cluttered environment.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    These are the appliances the Jetsons would have...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super large capacity by choice even though there are only two of us in the household. We elected to purchase area rugs that can be washed in a large capacity washer/dryer. The dryer has proven itself to be extremely capable as well as intuitive to use... It's also a lot quieter that any dryer I can remember even being in a separate laundry room... Yes I'd recommend this LG unit to anyone needing a large capacity dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer snd Dryer upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an older LG set that was still in excellent condition but was over 10ths old. We wash at least 1 full load per day so you can do the math but the LG gave us no problem and my daughter in law needed a washer/ dryer as she has a youngster. I guess my point is we were so pleased with our last LG purchase that a new set should takes us thru retirement with few issues. I like the new technology and app notifying us ehen load is done and the size is a bit bigger for added capacity for busy days. The delivery and set up by Best Buy went very well. Was timely snd professional answering any questions we had. Overall experience was excellent and product research allowed me to reduce my shopping time needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has so many features I haven't even learned how to use them all yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer from LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dryer from LG, The features are amazing, and its value for money with the Best Buy Total Tech package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not one feature I don’t use and love. Literally a setting for everything!!!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real great machine. Money saver! Great deal! My husband and I are very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    My wife loves it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer! It's fast, efficient, and my wife loves it, need I say more?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Buy best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family like it so much, easy to used ,washes great and drying well so perfect machines in best buy you buy best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries quick no problems so far.bright light inside is great. Wish I could put it on very dry permanently without doing it every time I start a load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love doing laundry !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with LG washer & dryer. They are very quiet and offer a variety of pre-set options. I especially like the auto fill detergent feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is smart. It extracts dust, dander and such really well from clothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect . its dry's the cloths quickly and wifi function is helpfull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many drying features. This is the best dryer I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking washer and dryer combo great quality high quality work with Alexa and my smart home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STATE OF THE ART…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most advanced laundry appliance ever. I love the look and the features.

    I would recommend this to a friend
  • Cons mentioned:
    Delivery time

    Rated 1 out of 5 stars

    Damaged dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this product and it arrived damaged. I requested for a new one to be ordered went through the process and 1 month passed by and I didn’t get an update I assumed it was still on back order my previous order took almost 4 weeks. I called shortly after not getting an update and basically the first gentleman never fulfilled the order. Super disappointed and best said they can only offer me a gift card because it’s outside of the return window. Even more disappointing because I paid 1500 for my very first dryer and I spend a lot of money at Best Buy

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Dryer, Noise level

    Rated 5 out of 5 stars

    Great dryer choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i'd say great dryer. Sometimes the sensor doesn't do a great job determining if something is dry so you have to use a manual dry cycle but that seems to be with very small loads. Much quieter and quicker than our previous dryer. Love the space saving of stacking it but will say it makes it a little challenging to see what option you are selecting with the scroll wheel. From the angle you look from it appears to be one selection off from where it actually is if you look straight ahead so it takes a little learning/remembering to make sure your selecting the correct cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product, well designed, easy to use, easy to modify cycles, Quite, almost silent during use. Could not recommend more highly. Stainless steal drum, solid door hinges and an interior light

    I would recommend this to a friend
  • Pros mentioned:
    Dryer

    Rated 4 out of 5 stars

    Works well, but a bit of a learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dryer as it went with the washing I purchased. It works well, has a variety of settings, but you have to get used to how those settings effect your clothes. Accidently chose the wrong setting and that shirt won't fit a toddler. However, if you take the time to figure it out, it is a good, solid dryer and worth the purchase.

    I would recommend this to a friend