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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 526 reviews

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Rating by feature

  • Capacity

    Rating 5.0 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, fast drying times, and quiet operation of this 9.0 Cu. Ft. 14-Cycle Smart Wi-Fi Electric SteamDryer. Many appreciate its ease of use and the numerous features it offers. However, some users have noted concerns regarding the dryer door's opening direction and the lint filter's design. A few also mentioned challenges with the app and control panel responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    LG 9.0 dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased LG dryer and found out it has dryer door on wrong side.This seems to be normal to get you to spend $50.00 more to get them to change it.I can’t understand why they won’t have a chord attached like washer machine does.They make you spend another $100.00 so you can get the dryer that you already purchased to work correctly.The dryer works great the door stays open when loading clothes in it.We have it for 1 month and no problems.The controls are in front of dryer instead of back of dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's great. The only issue is that the doors of the washer and Dryer are on opposite sides. We didn't notice that.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Easy to use, with all the bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. I can not respond to the steam feature because the Best Buy Delivery guys did not set up the steam feature. The dryer is a total success to me even without this option. I will hire a plumber to fix this when I can afford to do so. Meanwhile, love the HUGE size to dry bedding and towels. I wish the door opened the other way.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to take a really long time to dry towels and the door is the wrong way but other then that pretty good

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    I need to fix my dryer vent before reviewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer door opens from wrong side. Since I need to add at least 50 character, this is annoying!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    WORTH THE INVESTMENT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit 2 months ago. Definitely an investment but well worth it! This unit is much larger than I anticipated. It has minimized our laundry time. I had to adjust the door which took quite a bit of time. The only issue I have was being forced to purchase a new vent kit and when the technician who installed the unit arrived for the delivery he didn't even bother to use it. But overall I really love this machine!

    I would recommend this to a friend