Customer Ratings & Reviews

It is not easy to use. I like the model that you can set up easily but this one I have to set up the program. I like to see the time, heat level, etc quickly. I bought it because of its capacity but when I load it then it starts to much shake like all the levels.

For all the money I spent you think the dial would light up but nope. Wrinkles on my sheets doesn’t seem to come out. Long cycles. It doesn’t seem to use enough water for me so. It’s a smart WiFi washer but don’t let that go over your head cause it doesn’t self load. I guess it would come in handy if the knob dial broke. Other wise not needed. I’m just not impressed for the money.

I've had to replace the thermistor twice in this model LG DLEX9000v in the past 3 years. Scheduled maintenance has been done and kept up since purchased. Regular lint cleaning has been done along with the exhaust pipe cleaned as well.

The Geek Squad....these people are literally incompetent and can not get the install done because they can’t seem to come with the right tools or kit....ILL NEVER MAKE THE MISTAKE OF BUYING FROM BEST BUY AGAIN

Don’t spend so much on looks.... I wish I would’ve got a different washer I’ve had it fixed three times now buy a warranty plan

Was excited to get this dryer. Not so smart. Sent back after 1 day: 1. The wifi will only work if you remember to push the wifi connect button before you walk away. In other words, if you load laundry but forget to push the wifi connect button and are across the house you will need to go back to the machine to effectuate it. Defeats the purpose of wifi. 2. It has a LOT of run options, but those options are fixed, e.g., the bedding option will only run on a certain temperature. You cannot alter that temperature. Ditto for all of the other pre set options. 3. The only way to change the preset setting is to chose one of the 2 manual settings. 4. You have to push the add time . . . and wait as it adds 1 minute, then another minute, then another minute. Laundry is not an experience I want to make longer. Adding extra time for 6 loads a day will cost me 3-5 minutes of my life daily. That's over 25 hours a year. 5. When the load is finished . . . and you put in the next load. You have to chose your settings ALL OVER AGAIN. It does not just pick up from the last set of settings. I don't want to have to select several settings every time I dry a load of clothes. 6. Seemingly dries fast. 7. List screen is fully enclosed which results in less lint heading towards your exhaust venting. 8. Dark color is nice, but it makes the control options difficult to see versus a white back ground with dark letters. 9. Huge capacity. For the money . . . going back.