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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 526 reviews

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Rating by feature

  • Capacity

    Rating 5.0 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, fast drying times, and quiet operation of this 9.0 Cu. Ft. 14-Cycle Smart Wi-Fi Electric SteamDryer. Many appreciate its ease of use and the numerous features it offers. However, some users have noted concerns regarding the dryer door's opening direction and the lint filter's design. A few also mentioned challenges with the app and control panel responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 55 reviews
  • Pros mentioned:
    Capacity, Dry time, Noise level
    Cons mentioned:
    Controls

    Rated 4 out of 5 stars

    Almost an A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the huge capacity of this washer and the speed in which it dries items. It's also super low on energy use and ultra quiet. My only complaints are 1) the controls are not very user friendly (and I'm pretty tech savvy). It's capable of doing way more than I've had the time to sit down and study the manuals to learn. The wifi capabilities haven't been of much use either. In theory this function hasn't been as big of a deal as I had anticipated. Overall I'd buy this dryer again and again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Moisture sensor is good and bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the sensor - but it seems that sometimes the clothes are still damp, and other times they are overly hot for the "Cool" temperature I have picked to dry clothes. It will hold the capacity from the washer without problem. I do find that bedding needs to be dried twice. Take it out after the first dry time and unroll it and put it back in again. Even with dryer balls the bedding rolls up and the "inside" of the roll won't dry. I like the intermittent tumble feature that occurs when I don't get the perm. press out to hang up.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    LG 9.0 dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased LG dryer and found out it has dryer door on wrong side.This seems to be normal to get you to spend $50.00 more to get them to change it.I can’t understand why they won’t have a chord attached like washer machine does.They make you spend another $100.00 so you can get the dryer that you already purchased to work correctly.The dryer works great the door stays open when loading clothes in it.We have it for 1 month and no problems.The controls are in front of dryer instead of back of dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Dry time

    Rated 4 out of 5 stars

    Dries great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to dry large loads of clothes and clothes dry after the first cycle. Previous dryer had to use multiple cycles to get clothes dry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi enabled, but better operations needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG dryer has a steam function which works well for its purpose. I attempted to steam refresh 1 article of clothing. You can see the steam function, however the article of clothing was damp when the cycle was finished. I am not aware of having to dry the clothing on a different cycle, as this cycle was meant to refresh clothes. The hoses that Best Buy forces you to buy does not include the correct amount of Y-connectors, IF you also purchase the Sidekick pedestal washer. If not, there seems to be the correct amount of connectors and hoses. Furthermore, the washer has WiFi capabilities. I've tested this feature only to be slightly disappointed. The WiFi feature allows you to remotely control the dryer and cycles ONLY when the "remote connect" feature on the physical dryer is pressed. The functions will not work if that button is not pressed and no cycles can be selected and/or the machine operated. When the dryer is turned off, you are not able to turn it on from the app, as the dryer "disconnects" from the WiFi. At the time of purchase, it was about $100 more than the previous, non-WiFi model, so we sprang for it, not knowing these full limitations. Maybe we wouldn't have spent the extra $100, but it's more time/money to exchange it.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 4 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older LG model and upgraded to the new model. Far more efficient. Far more quiet. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Works out perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy; Spacious for big loads like comforters and low noise.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Great Dryer with Incredible technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this dryer except that LG apparently hasn't kept up with the App for this model dryer. After 58 minutes on the phone with two ladies in the Philippines, I was told that the Dryer App wasn't ready yet and to keep checking back. Amazing to roll out a product that can be run by an App that hasn't been fully developed yet?! Would have given it 5-stars otherwise, since the machine itself is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good washer. WiFi enabled features are useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big dryer that does the job and looks great. Just don’t buy it for remote controls. It’s a total gimmick. You have to turn the remote start feature on the dryer before you can control it through the app. And once the cycle is done it shuts off and you can’t do anything remotely!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Dry time

    Rated 4 out of 5 stars

    Good machine and huge capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .huge, good drying, did not use steam function yet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love the preset options

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. I bought it with the matching washer and it is quiet and dries perfectly. I love that I don’t have to guess the times of what I am drying with the many preset options.

    I would recommend this to a friend
  • Pros mentioned:
    Dry time

    Rated 4 out of 5 stars

    Beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, would absolutely recommend. They are a couple of preprogrammed settings that are head scratchers, but overall it's an awesome machine. I wish they was an option for 4.5 Chase that's what it should get.

    I would recommend this to a friend
  • Pros mentioned:
    Dry time

    Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my LG Electric Dryer so far. The only issue I am having is with the wireless app. It initially connected with the app fine but after a week or so, it has stopped connecting. The dryer dries very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer Dryer Purchase and Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase and Price was fair and easy. Delivery happened on as scheduled. Installers were not trained/equipped to do a complete installation of products purchased. They did get the units up and running. We called and scheduled to have trained personnel come back and complete the manufacture's specs on the install of the dryer. They were able to correctly install exhaust piece. They were not able to complete the install of the hot water line connection to the dryer. We had to schedule a plumber to come in and complete the installation of the dryer "wrinkle free" connection. This was at an additional expense.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG Steam Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice dryer but I am finding the in using the steam cycle, it is taking more time to dry clothes making me run an extra cycle, The clothes come out fresh and fluffy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great dryer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Extra large capacity and matches my washer. I would get this’

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dryer works gteat. I llove how quite it runs and let's you know when there is a problem. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, love the ease of use. Makes it easy to do laundry. The lint catcher is great and easy to work with.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to take a really long time to dry towels and the door is the wrong way but other then that pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best dryers we have ever had! Simplicity and connectivity pretty much say it all

    I would recommend this to a friend