Customer Ratings & Reviews

Great size as you can fit larger items that you would normally need to take to a laundromat to wash and dry. I provides you many options for drying including using steam. Living in Wisconsin, I have had issues with the unit not working and giving an error code when the outside temp is below zero. My biggest reason for only giving it a 3 star rating is: one year and 3 months after I bought and took possession, the control head failed and I ended up needing to spend almost $400 dollars for a new one to be installed. Now I hold my breath everytime I turn it on. The repair person said it failing must be a fluke. Well the fluke still cost me almost $400.

Very efficient for its huge size. We did not get rebate from city/county, but we brought it because of our 8 person family. Works excellent.

Absolutely love my washer and dryer. Quiet washer and dryer dries clothes fast

Drye fast.a Lots of cicles so quiet good brand a little expensive.

This dry looks nice and work every good I like it I will refer for my family, my friends for all my friends I tell them this dry work good and so nice

Love the gas dryer dries fast and has many cycle features for most cycles and cheaper to use than electric the only con is you have to constantly rotate comforters but not a deal breaker as you do it in almost all dryers

While I got the last one they had for Gas, it had to be delivered to the store. They loaded it in my car trailer and I inspected the box for obvious damage if any. Got it home and took the box off. Low and behold it was damaged. Dented! It had to be done at the factory as the box was not damaged . Since COVID caused delays I decided to bang out the dent a little so the drum didn't rub against it We were very happy with the sales people and it did get delivered to store on time...this was not a Best Buy error in my mind. Would I order again from Best Buy?? Yes..the sales person Cody went above and beyond. He knew his stuff. Thus my rating of three stars because of the damage.

Love all the features that are on this dryer. I have noticed how much quicker my laundry dries and I love the cool down cycle that keeps clothes from wrinkling. It also has a sensing cycle that stops the dryer when it senses they are dry enough.

The operation of this dryer is extremely easy and the results are stunning. The steam drawing feature is one of the things I particularly like because it leaves the clothes nice and supple when you remove them. Super satisfied with this dryer.

Extremely happy with purchase, pricing, and installation. Mercy was an awesome sales rep on the floor too!

Very large capacity and very easy to use. Dries cloths very fast. We have had our expectations exceeded. Super quiet, efficient, and the controls daunting at first are super easy to use. We are pleased and happy with the unit. We like the different settings for this dryer. Even if it is a small load to be energy efficient.

The dryer is big with large capacity, but we have run into problems when loading large items, that dryer will shut down and clothes need to be repositioned and dryer restarted again, this can happen multiple times with one load. The other issue is the dryer will stop in the middle of a cycle and you will have to restart it again. Don't know if there is learning curve with dryer . Final issue is that for such an expensive dryer you have to manually add water to if for steam drying.

Purchased after my Maytag dryer went out. I have this dryer at my other house and gave the matching LG Steam washer her. These are by far the best dryer I have ever owned . Large capacity that dries wrinkle free the first time, don’t even need to use the steam option . If you gave something that is wrinkled you can steam it for a few minutes and it’s just like you ironed it.

The best dryer, I love it , is big enough for my big blankets and leaves my clothes very soft and the steamer works great to refresh clothes

I purchased this dryer as a replacement to an 18 year old Kenmore He3t Gas Dryer. This dryer works and does an incredible job drying large loads. Our old dryer would take 2-4 cycles to dry clothes and this new dryer does the job on the first cycle. It saves time and energy.

This dryer works great. It still works like new since 2021.

Love this dryer. The steam option works really well! Very easy to clean

I am completely happy with the 9.0 LG Dryer. Did my research before purchasing. I had thought the largest option in dryers was 7.5 and I was going no smaller. My goal was the ability to wash/dry a king size comforter. Online I just happened to notice this model in the right nav, and so happy it caught my eye. I had no idea anyone offered 9.0 capacity. There was not one in the store, I ordered based completely on my online research. I ordered on a Wednesday and it was delivered installed that Friday! The Steam Fresh cycle is great. I've run all my bed pillows through it. Haven't had the opportunity to use the Steam Sanitary, but no reason to believe it won't deliver as promised. If you have a family, having this much capacity will undoubtedly make your life easier and less time spent on laundry tasks. The only item which I will point out on the less loved side of the ledger is the lower navigation on the control panel. They used a light to darker gray gradient and it's a bit difficult to read. The options above each selection category light up when selected, so no problem there, but there is no lighting effect for the lower category names. Since I work from home, I likely won't be using the Wi-Fi app so can't provide feedback. I am completely happy with the options and performance and SIZE most importantly for me, of this dryer. Money well spent.

Easy to use dryer, dries clothing quickly. The dryer is large enough to fit a king size comforter

Machine is quiet and easy to use. Has huge capacity thus fewer loads.